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Hotel Stary

5.0 star property
Family-friendly 5-star hotel near Main Market Square

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Photo gallery for Hotel Stary

Terrace/patio
Property preview
Exterior
Bar (on property)
Couples treatment rooms, steam room, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪14 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

LED TV

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kraków

Central Kraków getaway .With a stay at this Kraków Old Town hotel, you'll be steps from Town Hall Tower and Cloth Hall. Main Market Square and St. Mary's Basilica are also within half a mile (1 km).

What's nearby

  • Main Market Square - 2 min walk - 0.2 km
  • Cloth Hall - 2 min walk - 0.2 km
  • St. Mary's Basilica - 3 min walk - 0.3 km
  • Wawel Castle - 14 min walk - 1.2 km
  • Oskar Schindler Factory - 6 min drive - 3.1 km

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Hawełka - ‬1 min walk
  • ‪Restauracja Pino - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Stary

Family-friendly 5-star hotel near Main Market Square
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 597 out of 804 reviews
Rating 8 - Good. 149 out of 804 reviews
Rating 6 - Okay. 37 out of 804 reviews
Rating 4 - Poor. 17 out of 804 reviews
Rating 2 - Terrible. 4 out of 804 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a beautiful aesthetic and kind staff !
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, amazing locaton

What a beautiful hotel. We stayed on the 5th floor. Location is right off the main square. Pool was wonderful after a day sightseeing. Only down side was WiFi was very poor in the part of the hotel we were in. Not sure if it’s better elsewhere in the newer bit of the. Hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, facilities and location are excellent, food is good also. The only issue we had was noise, the bells of the church going every hour and then a bit of music afterwards and also just noise from inside the hotel could hear people talking loudly early in the morning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast, lovely spa and a great location for exploring the old town
Stayed 2 nights in Jul 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Krakow

Excellent - Best hotel we've been to. The pool is supper cool and spa facilities were great. The only thing that could make it better would be a slightly firmer bed and pillows.
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
The room was quite large and clean- with a king sized bed. Cleaning service was impeccable and the air conditioning kept the room a nice temperature. Rooftop bar offered great small bites and a perfect view of the main square. The pool was gorgeous and the salt room was a great amenity.
Stayed 5 nights in Jul 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in old town

Nice hotel in old town. The hotel staff is very helpful and does everything that we asked for. But for a five stars hotel there are small things that are annoying, like the lack of a coffee machine or a kettle for making tea.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Elegant hotel right in the heart of Old Town Krakow. Room was very nice and perfect for a couple. Be sure to check out the rooftop bar for a great view of the surroundings
Stayed 2 nights in Jun 2025

10/10 Excellent

Jakub

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel in a prime location! The hotel bar served great drinks and has amazing nighttime views of the Stary Rynek!
Stayed 5 nights in Jun 2025

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay near the Main Square. The staff was very friendly, polite, and professional. The room was spacious and clean. I would stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Luis Roberto, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It shines in almost every aspect with huge spaces and very clean but there's nowhere to hang a hand towel close to sink or shower and other design flaws like having to stand from bed to turn the overhead lamp off... Or maybe it was me?... Location is excellent close to everything in a very quiet side street...
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10. Stay here.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities, property conditions & facilities
The old world feel, and awesome grotto pool were amazing
Stayed 12 nights in May 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very relaxing, spa was beautiful ,we had a massage which was amazing. So close to all amenities. Definitely recommend this hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

10/10 Excellent

AGNIESZKA

Liked: Cleanliness, amenities, property conditions & facilities
Everything on this hotel was exceptional,I would rate it 10/10.The pool was unbelievable,like swimming in the cellar underground in the heated water .Great experience.Room and bathroom was also beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous! The staff are really accommodating and friendly. I will definitely stay here again and highly recommend to stay here. Also had one of the best massages with Julia! She is amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Geraldine Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms. Pool and steam and sauna good. Breakfast amazing. Great location just off Main Square
Stayed 3 nights in May 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and large room. Bed firm. Breakfast good, but a bit chaotic when the supervisors off . Staff need a touch more training. Corporate functions on most days. Good view from the roof top bar, but it lacks atmosphere. A few more plants would help. It’s all too bland, stark and grey. We didn’t use the pool and spa. Breakfast box in place of one breakfast was excellent. Reception staff good. Room well cleaned. Shower extremely slippery and bathroom too dark. Little atmosphere in the ground floor bar, but then many hotels struggle to get people in to their bars. Overall a good hotel, but lacks polish. Aimed more at the corporate market.
Stayed 4 nights in May 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, and great location

The hotel was great, and the spa & workout. Room was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay here and really enjoyed the spa. Would definitely recommend and also stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of character. We loved the spa area and it was always quiet when we went! We felt some of the staff could have been friendlier and we felt that minimal information was given on check in. I do find it strange that there are no tea or coffee facilities in the room. We would still recommend the hotel though as the room was huge with a lovely balcony and the spa is definitely worth a visit.
Stayed 1 night in May 2025