Ratings based on 937 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great hotel to explore Krakow
Posted Jan. 15, 2024 on HotelsVery nice hotel in a great location - staff super friendly, only disappointment was that there was no bar due to refurbishment (jan-April 2024 I believe) and the breakfast was underwhelming for 20 Euros... would advise walking to a cafe and having breakfast there. Room was large and comfortable with huge TV and great shower
Comment from Hotel Management
Jan. 17, 2024 by Izabela Tomczyk, Front Office, Hotel Management
Dear Mr. Chris,Thank you very much for your stay with us and also for your review. We are very grateful for your appreciated a lots of aspects in our hotel. At the same we would like just explain that bar in our hotel working normally, but in other place like than always. Thank you very much also for your remarks. They are already passed to relevant managers. We hope it will help us to improve our service, All the best,Izabela TomczykFront Office
by A traveller
GREAT PACE TO STAY FOR A TOURIST
Posted Jan. 2, 2024 on HotelsLOCATION IS PERFECT FOR A TOURIST STAY. REALLY GOOD BREAKFATS TO START YOU OFF AND STAFF WAS VERY FRIENDLY.
Comment from Hotel Management
Jan. 6, 2024 by Iwona Fiolek Assistant Front office Manager, Hotel Management
Dear Richard,thank you for your comment. We are happy to read that your stay was really good. Thank you for all compliments. We hope to host you again in the near future.Best regards,
by A traveller
Posted Dec. 27, 2023 on Expedia
Top hotel. Very nice and only 5 minutes from the main square.
Comment from Hotel Management
Jan. 2, 2024 by Izabela Tomczyk, Front Office, Hotel Management
Dear Mr. Aidan,Thank you very much for your stay with us. We are very happy to know that your stay was enjoyable and our location is so good for you. We are waiting for your next stay with us.All the best,Izabela Tomczyk FO
by A traveller
Posted Dec. 26, 2023 on Expedia
by A traveller
Posted Dec. 11, 2023 on Expedia
by A traveller
Posted Dec. 9, 2023 on Hotels
by A traveller
Posted Dec. 9, 2023 on Expedia
Excellent location close to main square
Comment from Hotel Management
Dec. 15, 2023 by Izabela Tomczyk Front Office, Hotel Management
Dear Mr. Robert,Thank you very much for your stay with us and for your review. We are very happy to know that your stay was so great with us and it is very nice to know that our location is so perfect for you. We are waiting for your next stay with us with our pleasure of course!Best wishes from Cracow,Izabela TomczykFront Office
by A traveller
Posted Nov. 13, 2023 on Expedia
Great hotel and excellent staff.
Comment from Hotel Management
Nov. 15, 2023 by Iza Tomczyk, Front Office, Hotel Management
Dear Mr. John,Thank you very much for your stay with us and for your feedback. We are very happy to know that your stay was enjoyable and safe. We are waiting for your next stay with us. It will be pleasure for us.All the best, Iza Tomczyk, Front Office
by A traveller
Posted Nov. 7, 2023 on Hotels
by A traveller
Posted Nov. 3, 2023 on Expedia
Very nice hotel with a professional staff. Would stay again.
Comment from Hotel Management
Nov. 15, 2023 by Iza Tomczyk, Front Office, Hotel Management
Dear Ms. Jacqueline,Thank you very much for your stay with us and for your review as well. We are very happy that your stay was enjoyable and made a very good impression of you. It will be very nice to welcome you again in our hotel.All the best,Izabela TomczykFront Office
