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Turowka Hotel & Spa

4.0 star property
4-star family-friendly hotel near Wieliczka Salt Mine, connected to a shopping center

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Photo gallery for Turowka Hotel & Spa

Exterior
Billiards
Exterior
Daily buffet breakfast (PLN 59 per person)
Indoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

View in a map
Ul. Zeromskiego 1, Wieliczka, Lesser Poland, 32-020
  • Place, Salt City
    ‪5 min walk‬
  • Place, Wieliczka Salt Mine
    ‪9 min walk‬
  • Place, Saltworks Castle
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪20 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the area

Wieliczka

City center retreat .Within a 15-minute walk of the hotel, you'll find Wieliczka Salt Mine and Saltworks Castle. Bonarka City Centre and Krakus Mound are also within 6 miles (10 km).

What's nearby

  • Salt City - 5 min walk - 0.4 km
  • Wieliczka Salt Mine - 9 min walk - 0.8 km
  • Saltworks Castle - 9 min walk - 0.8 km
  • Wawel Castle - 18 min drive - 14.4 km
  • Main Market Square - 18 min drive - 15.1 km

Getting around

  • Wieliczka Station - 4 min walk
  • Kurdwanów P+R Station - 9 min drive
  • John Paul II - Balice Airport (KRK) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Słodko czy Słono - ‬11 min walk
  • ‪Impero Romano - ‬9 min walk
  • ‪Bistro Posolone - ‬8 min walk
  • ‪Restauracja Kmita - ‬8 min walk

About this property

Turowka Hotel & Spa

4-star family-friendly hotel near Wieliczka Salt Mine, connected to a shopping center
Turowka Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A business center and meeting rooms are available. Event space at this hotel measures 3972 square feet (369 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the family-friendly Turowka Hotel & Spa. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Wieliczka hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3972 sq ft of conference space
  • 369 sq m of conference space
  • Built in 1812
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Turowka Hotel & Spa offers 53 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Wieliczka hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 59 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 15:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 120.0 per day.
  • Cribs (infant beds) are available for PLN 45.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 per person
  • Airport shuttle fee: PLN 130.00 per vehicle (one-way)
  • Crib (infant bed) fee: PLN 45.0 per day
  • Rollaway bed fee: PLN 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Turowka
Turowka Hotel
Turowka Hotel Wieliczka
Turowka Wieliczka
Turowka Hotel Spa
Turowka Hotel & Spa Hotel
Turowka Hotel & Spa Wieliczka
Turowka Hotel & Spa Hotel Wieliczka

Turowka Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 246 out of 354 reviews
Rating 8 - Good. 88 out of 354 reviews
Rating 6 - Okay. 15 out of 354 reviews
Rating 4 - Poor. 3 out of 354 reviews
Rating 2 - Terrible. 2 out of 354 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maupert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a typical 'old' Polish atmosphere. Make it a bit more cosy. The pizza's are good. But the rest of the menu can use a bit of a face lift to make it more attractive. Most people i saw were eating pizza ;-)
Stayed 1 night in Jul 2025

10/10 Excellent

Iva, Plainfield

Travelled with family
Liked: Amenities
Nice, clean, comfy, A/C worked well, food delicious, indoor pool new and interestingly designed, beautiful garden, everything well kept.
Stayed 1 night in Jul 2025

10/10 Excellent

Volodymyr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay at Krakow; the hotel was close to everything, excellent customer service, clean and comfortable bed, delicious breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Turowka. Room was clean and spacious. We were bit surprised that there was no curtain or blinds on the window but mayne it motivated us to get up early. Spa treatment was fantastic. Everyone was helpful and friendly. Massive highlight was the food at the restaurant. Whatever we ordered was delicious. Salmon, Steak, duck dumplings, pizza and great variety on breakfast buffet. Thank you so much for everything.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Apr 2025

10/10 Excellent

Jolanta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with 2 toddlers.. it was not easy but they made the experience amazing! They had the cribs ready before we even arrived! The room was very big and clean. The staff was very friendly and so understanding about the little people. Ohhh and i must mention the bed!!! It was made of the softest sheets i have ever slept on. With the perfect firmness. I highly suggest you stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jayne

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 4 nights in Sep 2024

10/10 Excellent

Andrzej

Stayed 1 night in Oct 2024

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very lovely stay. Staff was friendly. Spa was ok, but pool and hot tub were nice. Room was a little dated. TV reception was spotty, but again staff was wonderful!!
Stayed 1 night in Aug 2024

10/10 Excellent

Corinne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Such a great value. We loved our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Ales

Stayed 1 night in Jul 2024

10/10 Excellent

Lukasz, Shotton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, breakfast very tasty
Stayed 1 night in Jun 2024

10/10 Excellent

Maciej

Stayed 5 nights in Jun 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly small hotel close to a railway station with two trains an hour to Krakow and the airport, very close to the salt mine visitor attraction. Excellent cafe / restaurant with good variety on menu and good prices. Traditional spacious room. Lovely little swimming pool with sauna / steam room / salt room.
Stayed 3 nights in May 2024

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, with friendly helpful staff. The rooms are large, clean and with comfy beds, although the pillows are rather odd and could be improved upon. Good sized bathroom with large enclosed shower with hairdryer and toiletries provided. Plenty of parking, very accessible if driving from the Airport, just a few minutes walk from the Salt Mine too. The swimming pool and jacuzzi was superb, but sadly we didn't get a chance to test the sauna. The breakfast was extensive and all very tasty although a few more cereal options would have been nice. We dined in on one occasion and the Pork Medallions were excellent as was my Beef Burger. The area around the hotel was very quiet and safe and there is a 24 hour McDonalds which we needed arriving late on a Sunday night. Overall, an excellent choice of hotel and one that I would happily recommend without question. Thank you to the staff at Turowka Hotel & Spa for making us so welcome.
Stayed 2 nights in Mar 2024

8/10 Good

Nikolay

Stayed 1 night in Oct 2023

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 9 nights in Oct 2023

10/10 Excellent

dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless - Wonderful stay

Excellent location for Salt mine tours, small but lovely spa. Immaculately clean, friendly staff who are all very accommodating to requests . Food was delicious. Beds comfy - nice balcony. Yes it is out of Krakow but there are trains and Ubers were only £8 Overall Excellent value for money hotel. Thank you for a great stay!
Stayed 3 nights in Sep 2023

6/10 Okay

Anna

Business traveller
Disliked: Staff & service

good but a bit old -fashioned

The room was a bit old-fashioned. I had problem with the light and the service was not privided during my 2-day stay. There is o enough electrical contact in the bathroom.
Stayed 2 nights in Sep 2023

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023