Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Will come back
Publié le 1 mars 2024 sur HotelsVery good breakfast selections
Commentaires de Gestion de l’hôtel
4 mars 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear Kenneth,Thank you for choosing Amari Kuala Lumpur and for taking the time to share your positive feedback. We are thrilled to hear that you had an enjoyable experience during your stay and appreciated the breakfast selections.Ensuring a delightful and satisfying breakfast experience is important to us, and we are delighted that we met your expectations. Your perfect rating of 10 out of 10 is greatly appreciated, and we look forward to welcoming you back on your next visit.If there's anything specific you loved or any areas where we can further enhance your experience, please feel free to let us know. Your feedback is valuable to us as we strive to consistently deliver excellent service.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Good and clean
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear Teo Shun,Thank you for taking the time to share your feedback regarding your recent stay at Amari Kuala Lumpur. We are delighted to hear that you found our hotel to be good and clean. Cleanliness is a top priority for us, and we're glad that this contributed to a positive experience for you.Should you have any further comments or require assistance in planning your next stay, please do not hesitate to reach out to us. We look forward to the opportunity of welcoming you back to Amari Kuala Lumpur in the near future for another enjoyable stay.
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear LAP KIN,I hope this message finds you well. We noticed that you rated your recent stay with us as 2/5, and we are genuinely concerned that your experience did not meet your expectations, nor the high standards we strive to uphold at Amari Kuala Lumpur.We are committed to providing our guests with the highest quality of service and accommodation, and it appears we fell short in your case. We would greatly appreciate it if you could share more details about any specific issues or aspects of your stay that led to this rating. Your feedback is crucial for us to address any shortcomings and to ensure that we can improve the experience for you and all our guests in the future.Could you kindly highlight the areas that were unsatisfactory? Was it related to the room, service, facilities, or any other aspect of your stay? We are here to listen and make amends.Thank you for choosing Amari Kuala Lumpur, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
the room is clean and service is quite good... only thing is about the car.. per entry charge RM5.. we are guest... they should charge one time is enough.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear Jamine,Thank you for taking the time to review your stay at Amari Kuala Lumpur. We are delighted to hear that you found our rooms clean and our service commendable. Your satisfaction is our top priority, and we're glad we could ensure a comfortable experience for you.Regarding the parking fee, we understand your concerns about the RM5 per entry charge and appreciate your feedback on this matter. We aim to provide a seamless and value-driven experience for all our guests, including the convenience and security of parking. Your suggestion for a one-time charge for guests is valuable, and we will certainly consider how we can improve our parking policy to better meet our guests' needs.Thank you once again for choosing Amari Kuala Lumpur. We look forward to the opportunity to welcome you back, aiming to exceed your expectations in all aspects of your stay.
par un voyageur
Very good service
Publié le 19 févr. 2024 sur HotelsFriendly staff, great expereince staying there.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear KAE SHYAN,Thank you for your wonderful review of Amari Kuala Lumpur. It's heartwarming to know that our friendly staff and the service they provided contributed to a great experience during your stay with us. Our team strives to deliver exceptional hospitality to ensure that every guest feels welcome and valued.We're thrilled you enjoyed your time at our hotel and look forward to welcoming you back for another memorable stay. Your satisfaction is our greatest motivation.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
綺麗でスタッフの笑顔も良かったです。
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear Sadao,Thank you for your positive feedback about your stay at Amari Kuala Lumpur. We are delighted to hear that you found our premises clean and our staff welcoming with smiles. Our team takes great pride in ensuring our guests feel comfortable and valued during their time with us.We look forward to the opportunity of hosting you again and continuing to meet your expectations.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear Enric,We are absolutely delighted to hear that you rated your recent stay with us as 10/10! It's always our highest priority to ensure our guests have an exceptional experience, from the comfort of our accommodations to the quality of our services, and it seems we were able to achieve this for you.Your satisfaction is the best reward for our staff who work day in and day out to provide the best possible service. We will make sure to pass on your kind words and gratitude to the entire team, as it will undoubtedly serve as a great source of motivation.Thank you again for choosing to stay with us and for taking the time to share your perfect rating. We are truly grateful for your support and very much look forward to welcoming you back for another memorable experience in the near future.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear Enric,We are absolutely delighted to hear that you rated your recent stay with us as 10/10! It's always our highest priority to ensure our guests have an exceptional experience, from the comfort of our accommodations to the quality of our services, and it seems we were able to achieve this for you.Your satisfaction is the best reward for our staff who work day in and day out to provide the best possible service. We will make sure to pass on your kind words and gratitude to the entire team, as it will undoubtedly serve as a great source of motivation.Thank you again for choosing to stay with us and for taking the time to share your perfect rating. We are truly grateful for your support and very much look forward to welcoming you back for another memorable experience in the near future.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Best regards, The Management Amari SPICE Penang, Gestion de l’hôtel
Dear Daniel,We are absolutely delighted to receive your perfect rating of 10 out of 10 for your recent stay at Amari Kuala Lumpur. It brings us immense joy to know that we were able to make your stay so memorable and enjoyable.Your satisfaction is our top priority, and such positive feedback motivates us to continue delivering exceptional service and experiences to all our guests. We are truly grateful for your kind words and support.Thank you once again for choosing Amari Kuala Lumpur. We eagerly look forward to welcoming you back for another outstanding stay in the near future.
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Hotel room is clean and cozy. Staff are friendly and nice.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Best Regards, The Management, Amari Kuala Lumpur, Gestion de l’hôtel
Dear Yok Eng,Warm greetings from Amari Kuala Lumpur!Thank you for taking the time to share your feedback, and we appreciate your kind words.We're delighted to hear that you found our hotel room clean and cozy. Cleanliness and comfort are top priorities for us, and it's rewarding to know they contributed positively to your stay.Friendly and nice staff are crucial in creating a warm and welcoming environment, and we're thrilled that your experience with our team left a positive impression.If there's anything specific you loved or if you have any preferences for your next visit, please feel free to share. We look forward to the pleasure of hosting you again at Amari Kuala Lumpur.Thank you once again for choosing us. Until we meet again, take care and best wishes.
