Ratings based on 291 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Dec. 9, 2023 on Expedia
It was under construction and being renovated. When it gets done the place will be very nice. The pool looked amazing and they even had a lazy river. The rooms could use a little updating but the beds amd amenities were very nice. When the work is done it will be a gem of a hotel!!!
Comment from Hotel Management
Mar. 20, 2024 by Raia Hotel, Hotel Management
Dear Gregory, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We apologize for any inconveniences, and we thank you for your understanding. We do hope that we have the opportunity to welcome you back to Raia Hotel in the near future.
4 out of 5
by A traveller from Jenjarom

Posted Oct. 30, 2023 on Expedia
I reserve my 5 star for after renovation. I will comeback again. As of now, the room was good. The breakfast buffet was good. Location is good for someone who dont mind to drive. Nothing is walkable distance , fyi. But to find this hotel was easy. Parking lots is a abundant.
Comment from Hotel Management
Nov. 16, 2023 by Raia Hotel, Hotel Management
Dear Muhammad Ilham, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better.
1 out of 5
by A traveller

Posted Oct. 25, 2023 on Expedia
You should not sell rooms when you are on renovation. I was not able to use the pool as it was stated pool available
Comment from Hotel Management
Nov. 16, 2023 by Raia Hotel, Hotel Management
Dear James, Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We apologize for any inconvenience caused by the facilities, however we have placed the announcement for teh renovation since March'23. We're in the planning process of upgrading Raia’s service, facilities, and amenities to serve you better. Please do look forward to a brighter and enhanced stay experience with Raia!
4 out of 5
by A traveller from Petaling Jaya

Posted Mar. 7, 2023 on Expedia
Nice stay
Comment from Hotel Management
Nov. 16, 2023 by Raia Hotel, Hotel Management
Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We look forward to your next visit soon.
4 out of 5
by A traveller from Petaling Jaya

Posted Mar. 3, 2023 on Expedia
Good place for stay
Comment from Hotel Management
Nov. 16, 2023 by Raia Hotel, Hotel Management
Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. We look forward to your next visit soon.
4 out of 5
by A traveller

This traveller left a rating score only Posted May 4, 2022 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 24, 2022 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 23, 2022 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 18, 2021 on Hotels
3 out of 5
by A traveller

Posted Dec. 13, 2021 on Expedia
Hilarious check in process. Staff did not attend guest by turn. Early arrived but ignored.