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Citadines Uplands Kuching

4.0 star property
4-star aparthotel near Vivacity Megamall, connected to a shopping center

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Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Studio Premier, Kitchen
Exterior
TV, DVD player, iPod dock
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Dryer
  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350
  • The Spring
    ‪1 min walk‬
  • Vivacity Megamall
    ‪2 min drive‬
  • Kuching Waterfront
    ‪3 min drive‬
  • Kuching (KCH-Kuching Intl.)
    ‪11 min drive‬

Room options

View all photos for 2-Bedroom Premier Apartment, Kitchen

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes

2-Bedroom Premier Apartment, Kitchen

  • 67 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 2-Bedroom Executive Apartment, Kitchen

2 bedrooms, in-room safe, desk, laptop workspace

2-Bedroom Executive Apartment, Kitchen

  • 59 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 1-Bedroom Premier Apartment, Kitchen

TV, DVD player, iPod dock

1-Bedroom Premier Apartment, Kitchen

  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Executive Apartment, Kitchen

2 bedrooms, in-room safe, desk, laptop workspace

1-Bedroom Executive Apartment, Kitchen

  • 41 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier, Kitchen

Studio Premier, Kitchen | Private kitchen

Studio Premier, Kitchen

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Kuching

Near the airport.Within 2 miles (3 km) of this Kuching aparthotel, you'll find The Spring and Vivacity Megamall. City One Shopping Mall and Sri Srinivasagar Kaliamman Temple are also within 2 miles (3 km).
View more Aparthotels in KuchingOpens in a new window

What's nearby

  • The Spring - 1 min walk - 0.0 km
  • Vivacity Megamall - 2 min drive - 1.8 km
  • City One Shopping Mall - 2 min drive - 2.2 km
  • Kuching Waterfront - 3 min drive - 3.6 km
  • Sarawak General Hospital - 4 min drive - 2.5 km

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪New Atmosferah Restaurant - ‬1 min walk
  • ‪Chagee 霸王茶姬 - ‬16 min walk
  • ‪Spoon Cafe - ‬1 min walk

About this property

Citadines Uplands Kuching

4-star aparthotel near Vivacity Megamall, connected to a shopping center
Citadines Uplands Kuching offers its guests a children's pool, an outdoor pool, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Citadines Uplands Kuching. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuching aparthotel is smoke free.

  • 215 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Citadines Uplands Kuching offers 215 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

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Exterior

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4.0 out of 5, Very good, 1,000 reviews
The price is CA $102
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includes taxes & fees
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Car not required
  • Covered self parking on site (MYR 2 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 27 for adults and MYR 27 for children
  • Room service

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: MYR 108 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • iPod dock
  • TV with cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 18 lbs per pet)
  • Fee: MYR 500 per accommodation per night
  • Pets allowed in specific rooms
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 215 units
  • 8 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 108.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 27 for adults and MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self parking fee: MYR 2.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Citadines Uplands Kuching Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 160 out of 453 reviews
Rating 8 - Good. 197 out of 453 reviews
Rating 6 - Okay. 71 out of 453 reviews
Rating 4 - Poor. 12 out of 453 reviews
Rating 2 - Terrible. 13 out of 453 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Stayed 9 nights in May 2025

10/10 Excellent

Ridhwan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities
Great location if wanna visit spring hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Lawrence

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Nonee

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
a bit rundown for the price is charges
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, amenities
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024

8/10 Good

Zhi chao

Travelled with partner
Liked: Amenities, property conditions & facilities
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024

6/10 Okay

tony amir

Stayed 5 nights in Apr 2024

2/10 Terrible

Daniel

Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Stayed 5 nights in Jan 2024

6/10 Okay

Chieng

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Li Fong, Kuala Lumpur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff is very helpful
Stayed 3 nights in Oct 2023

8/10 Good

Chu-Li

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

8/10 Good

Rhyselle Bernadette

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Stayed 3 nights in Sep 2023

10/10 Excellent

CHRISTOPHER VIXTRICDAY

Stayed 1 night in Sep 2023

2/10 Terrible

Tessa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ronald

Travelled with group
Liked: Cleanliness, amenities
1. The hotel is old and in need of renovation. 2. The corridor carpet was not straightened and looks dirty 3. Stayed 3 days, no one came to clean the room 3. The gym and swimming pool is well kept 4. Location is convenient to reach most places 5. Breakfast is just a walk away 2 prata stores available for u 6. Across the road, a big mall
Stayed 2 nights in Jul 2023

2/10 Terrible

JUNWEN

Stayed 3 nights in Jul 2023

8/10 Good

Dennis

Business traveller
Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023

2/10 Terrible

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023