Ratings based on 944 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 6, 2024 on Expedia
It is easy to walk down to the waterfront and back.
Good if you can provide more information on eateries, places of interest, shops, etc on the map you provided.
Its too few, brief and not accurate enough.
Comment from Hotel Management
Mar. 6, 2024 by Pullman Kuching, Hotel Management
Dear AH CHOO, Thank you for taking the time to review your stay with us. Your feedback is duly noted, and will be shared with the team for further review. In the meantime, do approach our Concierge for more information. Thank you. Warm regards,Pullman Kuching
by A traveller
Posted Mar. 3, 2024 on Expedia
Excelent service.
Comment from Hotel Management
Mar. 6, 2024 by Pullman Kuching, Hotel Management
Dear JUNYA, We are thrilled to learn that you had an enjoyable stay with us. Thank you for the kind words as it serve as an encouragement to the team to strive better. We look forward to welcoming you again in the near future. Thank you. Warm regards,Pullman Kuching
by A traveller
Posted Feb. 20, 2024 on Expedia
Close to choices of restaurants, cafes, and pubs.
Comment from Hotel Management
Feb. 21, 2024 by Pullman Kuching, Hotel Management
Dear Raffles Kean Yee,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
by A traveller
Posted Feb. 7, 2024 on Expedia
Overall stay was good. Found some old blood stains on the sheets.
Comment from Hotel Management
Feb. 21, 2024 by Pullman Kuching, Hotel Management
Dear Wei Di,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We want to assure you that your feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
by A traveller
A great hotel but not with good services
Posted Dec. 24, 2023 on HotelsThe hotel rooms were not clean with lots of thick dust. Lots of things are missing like small towel, lotion. The kettle and ac control is broken upon checking in. The room wasnt cleaned properly for the subsequent days. Glass was not washed, floor wasnt mopped, towel wasnt given. The conceige service was great. Parking fee was also not explained clearly which created lots of confusion
Comment from Hotel Management
Jan. 7, 2024 by Pullman Kuching, Hotel Management
Dear Valued Guest,We would like to apologize for the unpleasant experience and disappointment that you had experienced with your stay recently. Please be rest assured that my team and I take your feedback on board seriously. We want to assure you that your complaint and feedback will give us the opportunity to remedy any problem that may exist and help us to improve our service further. We appreciate your time and effort of putting up these constructive reviews. Thank you.Warm regards,Pullman Kuching
by A traveller
Posted Dec. 21, 2023 on Expedia
Nice and clean facility. Many eating options around the vicinity.
Comment from Hotel Management
Jan. 7, 2024 by Pullman Kuching, Hotel Management
Dear Guan Hoe Donald,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
by A traveller
Posted Dec. 15, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by Pullman Kuching, Hotel Management
Dear Eugene,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
by A traveller
Posted Dec. 13, 2023 on Expedia
Stink
Comment from Hotel Management
Dec. 18, 2023 by Pullman Kuching, Hotel Management
Dear Ching,Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.Warm regards,Pullman Kuching
by A traveller
Posted Dec. 10, 2023 on Expedia
City centre, convenient walking distances to places of interests.
Comment from Hotel Management
Dec. 13, 2023 by Pullman Kuching, Hotel Management
Dear Leong Sim,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
by A traveller
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Dec. 13, 2023 by Pullman Kuching, Hotel Management
Dear Kanyapat,Many thanks for your rating on your recent patron to Pullman Kuching. We are glad you enjoyed your stay with us and that we were able to provide you with a great experience. We hope to have the pleasure of welcoming you back in the near future. Thank you.Warm regards,Pullman Kuching
