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Hotel Crown Hills Kumamoto

2.5 star property
Spa hotel near Kumamoto Castle

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Photo gallery for Hotel Crown Hills Kumamoto

Property entrance
Buffet
Soundproofing, free WiFi, bed sheets
Interior
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
67-1 Karashimacho Chuo Ward, Kumamoto, Kumamoto, 860-0804
  • Place, Kumamoto-jo Hall
    ‪4 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪4 min walk‬
  • Place, Kumamoto Castle
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪30 min drive‬

Room options

View all photos for Single Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Single Room, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Single Room, Smoking

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi-double room, Non Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Semi-double room, Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Non-Smoking

  • Sleeps 2

View all photos for Double Room-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Smoking

  • Sleeps 2

View all photos for Single Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1

View all photos for Twin Room-Non-Smoking

Television

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room-Smoking

Television

Twin Room-Smoking

  • Sleeps 2

View all photos for Single Room-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1

View all photos for Semi-Double With Bath, City View

Soundproofing, free WiFi, bed sheets

Semi-Double With Bath, City View

  • Sleeps 2

Single Room, Smoking ([Smoking] Semi-Double)

  • Sleeps 2

Double Room-Smoking-Eco Plan (No Daily Cleaning)

  • Sleeps 2

About the area

Kumamoto

Chuo Ward stay.You'll be steps from Kumamoto-jo Hall and within a 10-minute walk of Sakura Machi Kumamoto with a stay at this Chuo Ward hotel. Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade are also within half a mile (1 km).

What's nearby

  • Kumamoto-jo Hall - 4 min walk - 0.4 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Sunroad Shinshigai Shopping Street - 6 min walk - 0.5 km
  • Kumamoto City Hall - 10 min walk - 0.9 km
  • Kumamoto Castle - 14 min walk - 1.2 km

Getting around

  • Kumamoto Minami Station - 8 min drive
  • Suidocho Tram Stop - 18 min walk
  • Kumamoto Airport (KMJ) - 46 min drive

Restaurants

  • ‪黒亭 - ‬3 min walk
  • ‪湯上り処Sola - ‬3 min walk
  • ‪寿司じじや - ‬3 min walk
  • ‪三笠うどん - ‬4 min walk
  • ‪くまBAR - ‬6 min walk

About this property

Hotel Crown Hills Kumamoto

Spa hotel near Kumamoto Castle
Hotel Crown Hills Kumamoto offers its guests a full-service spa and a sauna. WiFi is free in public spaces. Hotel Crown Hills Kumamoto also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this Kumamoto hotel.

  • 90 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Hotel Crown Hills Kumamoto offers 90 air-conditioned accommodations with coffee/tea makers and bathrobes. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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  • Air conditioning
  • Breakfast available
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Uncovered self parking fee: JPY 800 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Crown Hills Kumamoto.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Hills Kumamoto
Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel
Hotel Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel Kumamoto

Frequently asked questions

How close is Hotel Crown Hills Kumamoto to the airport?

Hotel Crown Hills Kumamoto is 11.9 mi (46-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Crown Hills Kumamoto?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Crown Hills Kumamoto on Apr 5, 2026 start from CA $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Crown Hills Kumamoto have an airport shuttle?

Airport shuttle services are not available at Hotel Crown Hills Kumamoto.

Does Hotel Crown Hills Kumamoto offer free breakfast?

Free breakfast isn’t provided at Hotel Crown Hills Kumamoto, but buffet breakfast is offered for a fee of JPY 800 for adults and JPY 800 for children. It's available every day from 6:30 AM to 8:30 AM.

Is there a casino at Hotel Crown Hills Kumamoto?

No, there is no casino at this hotel.

What time is check-in at Hotel Crown Hills Kumamoto?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Early check-in costs JPY 1000 (subject to availability).

Is there free parking at Hotel Crown Hills Kumamoto?

Free parking is not available at this hotel. Self parking is available for JPY 800 per night.

Does Hotel Crown Hills Kumamoto have a pool?

Hotel Crown Hills Kumamoto does not have a pool.

Does Hotel Crown Hills Kumamoto have a spa?

This hotel has a spa, which features massages.

How close is Hotel Crown Hills Kumamoto to downtown Kumamoto?

Hotel Crown Hills Kumamoto is 0.2 mi away from Kumamoto.

Hotel Crown Hills Kumamoto Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 20 out of 55 reviews
Rating 4 - Poor. 7 out of 55 reviews
Rating 2 - Terrible. 4 out of 55 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

HIDEYUKI

Business traveller
Liked: Cleanliness
客室の古さは否めないが清掃は行き届いています。 隣の部屋の排水の音が響くのが気になるが、これは諦めるしかない。 朝食のメニューは料金を考えれば妥当。朝食会場のスタッフは元気がいいです。
Stayed 1 night in Nov 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

湿気が多いのかな？

出張の1泊のみなのでそこまで不満は無いが、旅行での宿泊なら選ばないかも。フロント周辺でも古い感じの臭いがあり、部屋でも若干感じる。 お風呂のカビはカビキラーなどで取れると思うが、何故やらないのか？やってもすぐ増殖するのか？ エアコンを点けっぱなしにしても布団の湿気が取れない感じで、寝心地は快適とは言えなかった。 朝食は満足です。
Stayed 1 night in Jul 2025

2/10 Terrible

桜

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
マンションと一体になっている為駐車場が分からないです。それによりトラブルになりました。 駐車場についても説明もありません。 そもそも駐車場代別なら泊まらなかったです。 部屋に入ってすぐに異臭(前の宿泊者の汗臭？)きつかったです。 シャワーの出方がおかしくほぼホースで洗ってるのと変わらなかったです。
Stayed 1 night in Jul 2025

6/10 Okay

KAZUNORI

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Motoharu

Business traveller
値段相応、安く泊まりたい方には最適
Stayed 1 night in Jun 2025

4/10 Poor

Tomoyuki

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
色々と設備が古く、修繕も追いついていません。部屋のドアガードは壊れ、古い鍵タイプのホテル鍵のみ。部屋のシャワーカーテンは浴槽の高さギリギリで、シャワーを使うと水浸しになります。ロビーも少し変わった匂いがしました。
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

koji

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

古いホテル

古い建物なので所々メンテナンスが必要。　大浴場は広くてよかった
Stayed 1 night in Mar 2025

6/10 Okay

SATOSHI

Stayed 2 nights in Mar 2025

6/10 Okay

SATOMI

Business traveller
Disliked: Amenities
古い。壁も薄いのか、他の部屋の人の咳などがよく聞こえる。エレベーターが遅く1大しかないので混む。歯磨きなどもフロントから自分でもっていくシステムで、歯ブラシくらいは部屋においといてほしい。翌日荷物を預けて昼頃取りに行ったが、その時の対応の人の態度がぶっきらぼうだった。、
Stayed 1 night in Dec 2024

6/10 Okay

Takeshi

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Sep 2024

4/10 Poor

???

Disliked: Cleanliness, property conditions & facilities
清潔さが少し厳しいと思いました。あとWifiが、弱過ぎて、ネット漫画さえ、読みにくく感じました
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

ビジネス滞在向き

昔ながらのホテル、といった佇まいと内装。朝食会場に至るまでの通路や会場そのものなど、絨毯や壁紙に古さを感じるところがあるので、綺麗さ重視の人にはマイナスポイントかも。シングルルームは思っていたより狭く感じた。ホテル駐車場が満車でもすぐ近くにパーキングがあり、利用時は駐車後24時間800円だった。フロント前にある熊本土産コーナーは商品が充実していて、宿泊者無料のマッサージ機も２台あり、とても良い使い心地だった。
Stayed 1 night in Jun 2024

4/10 Poor

Miki

Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があるとの事で予約したが、男性専用だったので、ガッカリ❗施設の紹介にそれを記入してほしかった！
Stayed 1 night in May 2024

2/10 Terrible

yuki

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
とにかく汚かった。 部屋風呂が狭くトイレ側に大量に水が流れ出て水浸し。排水も悪く最悪。 もう利用したくない。
Stayed 1 night in May 2024

6/10 Okay

MORIHIRO

Stayed 1 night in Apr 2024

8/10 Good

Kumiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kiyomi

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Kazuhisa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設としてボロボロにもかかわらず、1泊15,000以上もした。 金額に対してコスパが悪い。 一晩中トイレタンクに水が流れっぱなしで、良く眠れませんでした． フロントでは、朝食券を購入したにもかかわらず、朝食無と伝えられるなど、対応に不満ありです。 きっちり日本人スタッフが対応すべきですね。
Stayed 1 night in Nov 2023

6/10 Okay

Kentaro, Hitachinaka-shi

Travelled with group
Disliked: Amenities, property conditions & facilities
バスが狭い。時間が遅いと朝食の卵が無かった。
Stayed 1 night in Sep 2023

8/10 Good

Takeshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2023

10/10 Excellent

jaechul

Stayed 2 nights in Jun 2023

8/10 Good

Toranosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023