Ratings based on 185 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 10, 2024 on Hotels
5 out of 5
by A traveller

Loved Kanade

Posted Feb. 10, 2024 on Hotels
Excellent food and service in this traditional Japanese Ryokan Hotel. Also perfect location on a quiet street and very close to Kyoto’s most important Shrines and Temples. Highly recommended, would stay again!!!
5 out of 5
by A traveller

Posted Oct. 30, 2023 on Expedia
Had a wonderful time at Kanade. Friendly staff, large clean room, and serene garden made for a relaxing stay. We also booked the private rooftop bath and traditional Japanese dinner once we arrived; both were excellent.
5 out of 5
by A traveller from Coquitlam

This traveller left a rating score only Posted Oct. 7, 2023 on Expedia
5 out of 5
by A traveller

Posted Sep. 20, 2023 on Expedia
Traditionally and quiet and cozy place
5 out of 5
by A traveller

Posted Sep. 8, 2023 on Expedia
Excellent
5 out of 5
by A traveller

Posted Aug. 7, 2023 on Expedia
The location of the hotel was off the beaten path. This resulted in the area being quite and relaxing. My room was clean and spacious with a clear view of a rather small, yet aesthetic, Japanese zen garden. What surprised me most was how comfortable the futons are. Only major issue is the lack of access to mainstream transportation. With only a few bus stops in the area longer trips across Kyoto may require one or two extra buses transfers.
5 out of 5
by A traveller

Posted Jul. 21, 2023 on Expedia
Very great for a Ryokan! Amazing to experience more of the culture. Was very clean and the staff were very friendly. Most of them spoke English quite well. A little disappointed that they won't hold onto your luggage after checkout but they do keep it if you are early for check in. I do wish they had mentioned previously on which nights they don't serve dinner because I was really excited to enjoy a traditional Ryokan meal. Some amenities are quite expensive. They also kind of exaggerated their views/Japanese garden/location in the advertisement but regardless it was cool. They also gave us kimnos which was amazing and the layout of the room was very well thought out. The beds were also very comfortable especially considering you are sleeping on a futon on the floor. Definitely would visit again.
4 out of 5
by A traveller

Unique Ryokan Experience

Posted Jun. 30, 2023 on Hotels
We wanted to try out the Ryokan experience but was disappointed that their onsen is not a true onsen (more like a private hot tub which one needs to pay and reserve). They also charged us 500 yen per person for our stay (which none of the other 3 hotels we stayed in Japan did). The Japanese breakfast was good but not sure I would do it again. Because it was a ryokan, the window shades are super thin (essentially paper?). Glad we brought some eyeshades! In addition, sitting can be uncomfortable as it is basically sitting on the floor. But like I said in the beginning, we just went for the experience. The Japanese garden is really pretty!
Comment from Hotel Management
Jul. 2, 2023 by 従業員一同, Hotel Management
Thank you very much for staying at the ancient capital Heian no Yado. We hope that your stay at our hotel will help you make memories of your trip to Kyoto. It is a special breakfast served by the head chef of a long-established restaurant in Kyoto, which is an aid to the kaiseki course meal for dinner, and has been well received by many people. We hope you will enjoy it. Summer in Japan is hot. I wish you good health and happiness. Please take care and come.The 500 yen is an accommodation tax, and you should definitely get it if you stay at a hotel in Kyoto.We will improve where we can.looking forward to seeing you coming again.
5 out of 5
by A traveller

Posted Jun. 25, 2023 on Expedia
Comment from Hotel Management
Jul. 2, 2023 by 古都平安の宿KANADE, Hotel Management
Thank you for staying at the ancient capital Heian no Yado. Thank you again for choosing our ryokan from among many. We are very happy to hear that you had a memorable stay.Please be careful not to lose your physical condition in the late autumn weather when the fallen leaves are scattered. please take care of yourself. We are looking forward to your stay.