Ratings based on 914 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 30, 2024 on Expedia
3 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Enjoyed the stay although the open air shared area is pretty chilly in winter. Good location for station and easy to find way around area.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 22, 2024 on Expedia
5 out of 5
by A traveller

No more instant coffee !

Posted Jan. 21, 2024 on Hotels
This hotel was top notch. Welcome drinks, tea and hand ground coffee station- it doesn’t get much better. Loved the amount of sunlight this spot gets, live music & clean. Will be back for sure.
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Excellent stay, loved the amenities and convenience to Kyoto Station
5 out of 5
by A traveller

Posted Jan. 16, 2024 on Expedia
Excellent !
4 out of 5
by A traveller

Really nice hotel but silly design!

Posted Jan. 16, 2024 on Hotels
This hotel is really nice and I imagine would be amazing in the summer. The main flaw is that there is no roof to the lobby area and it is absolutely freezing down there! You get a free drink every night which is lovely but you have to drink it in the freezing cold lobby... The room was lovely and the breakfast and restaurant were great. I would return even though it is cold!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 15, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 11, 2024 on Hotels
4 out of 5
by A traveller

Posted Jan. 9, 2024 on Expedia
Great location and service. Would definitely return in future.