Ratings based on 151 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
96% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Jun. 10, 2023 on Expedia
Property was requiring modernising dirty and old. The member of staff that was working when we arrived was unbelievably rude. Never had just rude service. Avoid this property.
2 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 12, 2019 on Hotels
4 out of 5
by A traveller

Better than expected!

Posted May 14, 2019 on Hotels
Perfectly functional, clean and great value for money. Even though it's located in a retail park, there was a choice of places to eat and it was quite lively. I arrived relatively late and left quite early and all worked well.
1 out of 5
by Jose

Don't book this hotel

Posted Sep. 18, 2017 on Hotels
After 9 pm there is no reception and you need to do the check in via an automated system. BUT, the only reservation number I had was from Hotels.com, which of course was not their own reservation number. Tried to call their helpline, no pick up. Tried to call Hotels.com and no pick up. (Anyway, if Hotels.com could not help, there was nobody at reception) Ended up "paying" for another room and in the morning, the very unfriendly reception person told me that they would still charge me for the room booked via Hotels.com So, I ended up paying twice for a room that is not even worth once. Dreadful hotel, avoid at any costs
5 out of 5
by Carl

Posted Jul. 31, 2017 on Hotels
Clean and comfortable hotel, very basic as you would expect from an Ibis Budget but that is expected! Room was a good size with a shower room. Recommended if you are touring in the area.
Comment from Hotel Management
Aug. 6, 2017
Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget l'Isle Adam. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 9, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 15, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 21, 2023 on Hotels
2 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 14, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 4, 2023 on Hotels