Note fondée sur 333 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 janv. 2024 sur Expedia
cold in the room, poor regulation on heat. no amenities
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Gordon,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
par un voyageur
Publié le 13 déc. 2023 sur Hotels
par un voyageur
Publié le 11 déc. 2023
When we entered the room and pulled back the bedding, there was a bed bug, and a roach crawled behind the headboard and there was another roach on the wall. We left, we didn't even sleep there. Left the key on the dresser and just left. There was no way I was taking the chance of bringing roaches and bed bugs home.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Shauna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
par un voyageur
Publié le 23 nov. 2023 sur Expedia
Misleading. Per Expedia the property states Pets stay free. When checking in was told there was a non refundable $10 per night per pet fee. Which was additional $100 plus a $50 refundable ( though I haven't been refunded yet) cleaning deposit.. This should be stated as other properties do under the policy section. not stated as pers stay free.staff did cut the fee in half but still misrepresenting and collecting extra fees without notification doesn't seem very ethical.
par un voyageur
Publié le 8 nov. 2023 sur Expedia
Very nice rooms are good sized. Plenty of area to walk dogs. Staff pleasant and accommodating. Large dog friendly. Very convenient to shopping and dining. Excellent value. Thank you
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Helen,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
par un voyageur
Publié le 27 oct. 2023 sur Expedia
It was close to my desired destination
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2023 par MP, Gestion de l’hôtel
THANKS
par un voyageur
Worst customer service
Publié le 3 oct. 2023 sur HotelsCommentaires de Gestion de l’hôtel
4 oct. 2023 par monika, Gestion de l’hôtel
sorry for all inconevience
par un voyageur
Publié le 2 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2023 par monika patel, Gestion de l’hôtel
thank you so much
par un voyageur
Publié le 1 oct. 2023 sur Hotels
The lady who checked us in was very nice. We got to our room and there were no towels. She brought them immediately.
The room seemed clean enough but when I took a shower in the morning, my feet left black marks in the tub from the dirty floor.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par monika patel, Gestion de l’hôtel
we are so sorry for all inconvenience
