Note fondée sur 869 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien
Publié le 1 mars 2020 sur HotelsDes chambres plutot spacieuses mais vieillissantes. Par contre petit dejeuner très spartiate (et attention il ferme a 9:00)
Commentaires de Gestion de l’hôtel
3 mars 2020 par Hotel Management, Gestion de l’hôtel
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a great stay, but we regret not meeting your expectations with our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thank you for the nice rating, and we hope to see you again soon.
Sincerely,
Hotel Management
par un voyageur
Publié le 20 mars 2024 sur Expedia
par un voyageur de Nocona
Publié le 18 mars 2024 sur Expedia
Nice area felt safe. Property was nice. Front desk very professional.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Muy buena
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Rossy, We're honored to be your home away from home and glad to have you as our guests at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services by our associate. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Thanks again for the outstanding remarks. Sincerely,Hotel Management
par un voyageur
Publié le 17 mars 2024 sur Expedia
The price and location
par un voyageur
Publié le 16 mars 2024 sur Expedia
The furniture was old and not at all comfortable. I felt like I was sitting on cardboard and the bed was so hard, no mattress cover. It was just all worn furniture in the room. The lobby was very beautiful as well as a friendly staff
Room furniture needs to be updated! The hand and shower soap cmelles like lye
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Anita, Thank you for taking the time to share your review. We are glad you acknowledged our friendly staff and beautiful lobby. However, we apologize for any discomfort experienced during your stay. Your comfort is important to us, and we'll consider your insights regarding the condition of our furniture and the soap to ensure it meets your expectations. We hope you'll consider giving us another chance to provide you with a more comfortable and enjoyable stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 16 mars 2024
par un voyageur
Publié le 16 mars 2024 sur Expedia
par un voyageur
Publié le 15 mars 2024 sur Expedia
Had to find a last minute place to stay on a trip. This was disappointing place, room was way over priced, the furniture was worn out & tattered, dresser drawers opened by themselves. Full trash cans outside & morning coffee was poor and we really needed it as the landscaping crew woke us up at 6:30 - 7 am. The bed was comfy but that's about the only positive , would never stay again.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear David, Thank you for taking the time to share your experience with us. We appreciate your feedback. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management
par un voyageur
Quick stop
Publié le 15 mars 2024 sur HotelsHeading to the Atlanta Braves vs Detroit Tigers spring training game and needed a place to stay. Stayed here because it was close and said it had breakfast. A little disappointed in the grab and go breakfast, but Cracker Barrel is right next door.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear John, Thank you for taking the time to review your stay. We are pleased that our great location was perfect for your visit and that you enjoyed your overall stay with us. We are grateful for each of your comments, including those about our breakfast, as we continually strive to improve our guest experience. Thank you for staying at Extended Stay America and posting such a generous review. We look forward to accommodating you again whenever your travels bring you to the city.Sincerely,Hotel Management
