See all properties

Eden Resort and Suites, BW Premier Collection

3.5 star property
Family-friendly 3.5-star hotel near Franklin & Marshall College

Choose dates to view prices

Photo gallery for Eden Resort and Suites, BW Premier Collection

View from room
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room) | View from room
Standard Room, 1 King Bed, Accessible, Non Smoking
Property entrance
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free airport shuttle

Explore the area

View in a map
222 Eden Road, Lancaster, PA, 17601
  • Place, Franklin & Marshall College
    ‪5 min drive‬
  • Place, Lancaster Marriott at Penn Square
    ‪6 min drive‬
  • Place, Dutch Wonderland
    ‪8 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Poolside (Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, Poolside (Oversized Room)

10.0 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.8 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (18+ Only)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (18+ Only)

10.0 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

8.6 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 8
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Bunk beds)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Bunk beds)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (3 Queen Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (3 Queen Beds)

  • 46 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Select Two Queen Room Indoor Pool Side

In-room safe, desk, blackout drapes, iron/ironing board

Select Two Queen Room Indoor Pool Side

  • Sleeps 4

Select Two Queen Room with Courtyard View

  • Sleeps 4

ADA Accessible Two Room King Suite

  • Sleeps 4

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

ADA Accessible Two Room Queen Suite

  • Sleeps 6

One Bedroom Villa Suite

  • Sleeps 4

View all photos for 2 Queen Beds Oversized

Hair dryer, towels, soap, shampoo

2 Queen Beds Oversized

  • Sleeps 4

2 Queen Beds

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Room Suite, Sofabed, Microwave and Refrigerator, One and A Half Bathrooms

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Rooms, Sofabed, Two Flat Screen Televisions, Microwave and Refrigerator, in-Room Dvd

  • Sleeps 4

Suite-1 King 2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator, Living Area, 2 Flat Screen Tvs, Wireless High-Speed Internet

  • Sleeps 8

Suite-3 Queen Beds, Non-Smoking, Two Rooms, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Two Flat Screen Televisions

  • Sleeps 8

1 King Bed, Non-Smoking, 2 Phones and 2 Phone Lines, Couch, Refrigerator, Work Desk

  • Sleeps 2

View all photos for 1 King Bed, Non Smoking, Two Shower Head, Sofa, Refrigerator

Hair dryer, towels, soap, shampoo

1 King Bed, Non Smoking, Two Shower Head, Sofa, Refrigerator

  • Sleeps 2

Villa Suite With 1 King Bed, Walk-in Shower, Sofabed-Mobility Accessible Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King 2 Queen Beds, Mobility Accessible, Roll In Shower, Sofabed, Full Kitchen, Living Room, Non-Smoking

  • Sleeps 8

Suite-1 King 2 Queen Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Living Room, Microwave And Refrigerator, Walk In Shower

  • Sleeps 8

2 Queen Beds, Non-Smoking, Oversized Room, Courtyard View, Microwave And Refrigerator, Iron And Ironing Board, Walk In Shower

  • Sleeps 4

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 3

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 8

You may also like

Ad
Breakfast, lunch and dinner served

The Wilbur Lititz, Tapestry Collection by Hilton

Lititz
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 571 reviews
The price is CA $219
CA $243 total
includes taxes & fees
Nov 16 - Nov 17
The Wilbur Lititz, Tapestry Collection by Hilton

About the area

Lancaster

In suburbs.At this Lancaster hotel, you'll be within 3 miles (5 km) of Franklin & Marshall College and 6 miles (10 km) of Tanger Outlets Lancaster. Dutch Wonderland is within 6 miles (10 km) and American Music Theatre Lancaster is within 9 miles (15 km).

What's nearby

  • Franklin & Marshall College - 5 min drive - 3.9 km
  • Lancaster Marriott at Penn Square - 6 min drive - 4.5 km
  • Lancaster County Convention Center - 6 min drive - 4.5 km
  • Tanger Outlets Lancaster - 8 min drive - 9.8 km
  • Dutch Wonderland - 8 min drive - 10.2 km

Getting around

  • Lancaster Station - 4 min drive
  • Lancaster, PA (LNS) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪P.J. Whelihan's Pub + Restaurant - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬3 min drive

About this property

Eden Resort and Suites, BW Premier Collection

Family-friendly 3.5-star hotel near Franklin & Marshall College
Eden Resort and Suites, BW Premier Collection offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 28000 square feet (2601 square meters) and includes conference space. A 24-hour fitness center, a sauna, and barbecue grills are also featured at the family-friendly Eden Resort and Suites, BW Premier Collection. An area shuttle within 10 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. A complete renovation of Eden Resort and Suites, BW Premier Collection was completed in March 2024.

This 3.5-star Lancaster hotel is smoke free.

  • 300 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 28000 sq ft of conference space
  • 2601 sq m of conference space
  • Built in 1971
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Eden Resort and Suites, BW Premier Collection offers 300 air-conditioned accommodations with iPod docking stations and MP3 docking stations. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers.

This Lancaster hotel provides complimentary wired Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Hotel Rock Lititz
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, 1,165 reviews
Hotel Rock Lititz

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 10 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 25 for adults and USD 10 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Games
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (18 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18.00 to 25.00 for adults, and USD 10.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eden Resort Lancaster
Eden Resort
Eden Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Eden Resort BW Premier Collection Lancaster
Eden BW Premier Collection Lancaster
Eden BW Premier Collection
Eden Resort BW Premier Collection
Best Western Premier Eden Resort Suites
Eden Resort Suites
Eden Resort Suites BW Premier Collection
Eden Resort and Suites, BW Premier Collection Hotel
Eden Resort and Suites, BW Premier Collection Lancaster
Eden Resort and Suites, BW Premier Collection Hotel Lancaster

Reviews

Eden Resort and Suites, BW Premier Collection Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 727 out of 1001 reviews
Rating 8 - Good. 143 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

6/10 Okay

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok pools were nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another outstanding stay. The staff was spectacular cant wait to go back.
Stayed 1 night in Jul 2025

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

El

Liked: Cleanliness, staff & service, property conditions & facilities
Best to get away
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 1 night in Jul 2025

10/10 Excellent

AHMANY

Stayed 1 night in Jun 2025

10/10 Excellent

Helena, Ozone park

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is beautiful ,will be back soon. Food ,drinks Everything was excellent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamara

Stayed 1 night in Jul 2025

8/10 Good

Chava

Stayed 2 nights in Jul 2025

2/10 Terrible

Eli

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I never slept on such a poor mattress and when I went to go complain that the bed was broken instead of moving me to another room they gave me a $50 voucher and said take it up with Expedia
Stayed 3 nights in Jul 2025

10/10 Excellent

Lyndon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Anjuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect summer get away!

Amazing hotel. Great Rooms with comfortable beds. Amazing pools and amenities!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Travelled with family
Liked: Amenities
Wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always great at the Eden it’s clean my only complaint is the outside lights go out at 10 so I can’t play any activity
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated and disappointing

Overall our stay was just okay. The wallpaper in the bathroom was peeling, mold spots on the floor, room still dirty immediately after housekeeping came.. which I only realized when I wiped up some water that I spilled and the towel I used on the floor turned BROWN. Not to mention the ridiculous pool towel policy where you give them pool “cards” and they give you one towel. And then to get the card back (or be charged $25 at the end of your stay) you have to give the towel to them before you leave the pool area. Even if you’re dripping wet? What? I stood in line to get a drink for 15 mins and just gave up. No service around the pool to be seen. For claiming to be a 4 star resort, it was no where close. I doubt we will return, even with all the great things to do in Lancaster county. If this is the only so called 4 star resort in the area, I’ll pass.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacek

Travelled with family, Travelled with family and small children
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Nisreen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely breathtaking property. I was pleasantly surprised—it looks like it’s in a plaza, but once you’re inside, you forget that completely. I honestly felt like I was back in Florida. It rained during my stay, so I didn’t get to enjoy the outdoor areas, but I walked around and explored a bit. One cool feature: instead of door hangers, they use a light system for housekeeping or do-not-disturb, which I loved. The restaurant had great prices, and everyone I encountered was super friendly. There are lots of amenities for families—I just wish I had stayed more than one night! Also, there’s a Sheetz right in the same parking lot, which was really convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pools and food and cleanliness were awesome and one hour adult time in the morning pool time
Stayed 1 night in Jul 2025