Note fondée sur 728 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Petite maison en bois au pays des Amishs
Publié le 6 nov. 2018 sur HotelsPetite maison très propre et bien situées pour visiter la région de Lancaster.Nous avons bien aimé .
Commentaires de Gestion de l’hôtel
11 nov. 2018 par Shannon, Gestion de l’hôtel
Merci pour cette merveilleuse critique! C'est grandement apprécié.
par Sylvie de Paris
calme et détente
Publié le 21 juill. 2016 sur HotelsUn hotel avec des maisonnettes indépendantes et jolies avec tout le confort.
Bien situé au milieu du pays Amish en pleine campagne.
Commentaires de Gestion de l’hôtel
10 déc. 2016 par General Manager, Gestion de l’hôtel
Merci pour le merveilleux commentaire! Nous espérons néanmoins que cela vous aidera dans vos recherches.
par un voyageur
Publié le 29 avr. 2024
Called phone number I was given to check in and waited in the dark parking lot approximately 20 minutes before someone returned my call; the toilet tank float intermittently made a high-pitched noise; the bed was uncomfortable (mattress uneven and noisy); refrigerator was missing door shelf components.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We apologize for the unpleasant stay you had with us and the inconvenience caused during your stay. we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrencesWe ensure that we will provide you with a much better stay experience the next time. Please allow us another opportunity to host you.Kind Regards,Team Spruce Lane Lodge and Cottages
par un voyageur
Publié le 11 mars 2024
I liked that the cottages were semi-private and the rooms were spacious. Even though the office wasn't staffed in-person, the check in process was fairly painless and quick.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We look forward to welcoming you again soon.Kind Regards
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We apologize for the the inconvenience caused during your stay. We ensure that we will provide you with a much better stay experience the next time. Please allow us another opportunity to host you.Kind Regards
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We look forward to welcoming you again soon.Kind Regards
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We look forward to welcoming you again soon.Kind Regards
par un voyageur
No bad at all
Publié le 28 janv. 2024 sur HotelsIt’s nice and comfortable. You can hear through the wall though but not a big deal. Water pressure could be better. Clean,private,roomy. Not a bad place to stay.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We look forward to welcoming you again soon.Kind Regards
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Our window was broken and it wouldn’t lock . Felt unsafe . So we left . We feel like we should get a refund. There was broken glass on the front porch , the mattress was ripped and gross . The blinds were messed up and the area with the broken window was moldy. Horrible . Lights on parking lot weren’t bright. It was dark and secluded. We felt anxious when we saw someone running in the field behind our room.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We apologize for the unpleasant stay you had with us and the inconvenience caused during your stay. we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrencesWe ensure that we will provide you with a much better stay experience the next time. Please allow us another opportunity to host you.Kind Regards
par un voyageur
Weekend Getaway
Publié le 17 janv. 2024 sur HotelsCute cottages so extra quiet. Beds new and VERY comfortable. Bathroom could use an upgrade as the shower had dirt ground into the floor of the tub that needed a real good scrubbing.
However, for the price and the bed comfort, my wife and I would stay here again if it is just an overnight
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Team Spruce Lane Lodge and Cottages, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property.We look forward to welcoming you again soon.Kind Regards
