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Elba Lanzarote Royal Village Resort

4.0 star property
Family-friendly 4-star hotel near Playa Flamingo

Choose dates to view prices

Photo gallery for Elba Lanzarote Royal Village Resort

5 outdoor pools, sun loungers
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Buffet
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida Faro Pechiguera, 1, Yaiza, Lanzarote, 35570
  • Place, Aqualava Water Park
    ‪7 min walk‬
  • Place, Playa Flamingo
    ‪14 min walk‬
  • Place, Dorada Beach
    ‪9 min drive‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪43 min drive‬

Room options

View all photos for Comfort Suite, Terrace

In-room safe, desk, free WiFi, bed sheets

Comfort Suite, Terrace

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Suite (2 adults and 1 child)

In-room safe, desk, free WiFi, bed sheets

Comfort Suite (2 adults and 1 child)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Suite (2 adults and 2 children)

In-room safe, desk, free WiFi, bed sheets

Comfort Suite (2 adults and 2 children)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Prestige

In-room safe, desk, free WiFi, bed sheets

Suite Prestige

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Superior Junior Suite (6 adults)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (6 adults)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Superior Junior Suite (5 adults and 2 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (5 adults and 2 children)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Superior Junior Suite (4 adults and 4 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (4 adults and 4 children)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Prestige Junior Suite (3 adults)

In-room safe, desk, free WiFi, bed sheets

Prestige Junior Suite (3 adults)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Junior Suite (3 adults)

In-room safe, desk, free WiFi, bed sheets

Comfort Junior Suite (3 adults)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Junior Suite (2 adults and 1 child)

In-room safe, desk, free WiFi, bed sheets

Comfort Junior Suite (2 adults and 1 child)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Terrace (3 adults)

In-room safe, desk, free WiFi, bed sheets

Junior Suite, Terrace (3 adults)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Terrace (2 adults and 1 child)

In-room safe, desk, free WiFi, bed sheets

Junior Suite, Terrace (2 adults and 1 child)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Prestige Junior Suite for single use

In-room safe, desk, free WiFi, bed sheets

Prestige Junior Suite for single use

  • 29 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Junior Suite for single use

In-room safe, desk, free WiFi, bed sheets

Comfort Junior Suite for single use

  • 29 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (for single use)

In-room safe, desk, free WiFi, bed sheets

Junior Suite (for single use)

  • 29 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Terrace (2 adults)

In-room safe, desk, free WiFi, bed sheets

Junior Suite, Terrace (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Superior Junior Suite (2 adults and 3 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (2 adults and 3 children)

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Superior Junior Suite (3 adults and 1 child)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (3 adults and 1 child)

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Superior Junior Suite (3 adults and 3 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (3 adults and 3 children)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Superior Junior Suite (3 adults and 2 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (3 adults and 2 children)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Superior Junior Suite (4 adults and 2 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (4 adults and 2 children)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Superior Junior Suite (4 adults and 3 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (4 adults and 3 children)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Junior Suite (2 adults + 2 children)

In-room safe, desk, free WiFi, bed sheets

Family Junior Suite (2 adults + 2 children)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Family Superior Junior Suite (2 adults and 4 children)

In-room safe, desk, free WiFi, bed sheets

Family Superior Junior Suite (2 adults and 4 children)

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

View all photos for Comfort Suite, Terrace (3 adults)

In-room safe, desk, free WiFi, bed sheets

Comfort Suite, Terrace (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the area

Yaiza

Close to the beach.Stay at this Yaiza hotel and you'll be within half a mile (1 km) of Aqualava Water Park and 2 miles (3 km) of Centro de Salud de Playa Blanca. Playa Flamingo and Nuestra Senora del Carmen Square are also within 2 miles (3 km).

What's nearby

  • Aqualava Water Park - 7 min walk - 0.6 km
  • Playa Flamingo - 14 min walk - 1.2 km
  • Playa Blanca - 15 min walk - 1.3 km
  • Nuestra Senora del Carmen Square - 18 min walk - 1.6 km
  • Dorada Beach - 9 min drive - 3.8 km

Getting around

  • Lanzarote Airport (ACE) - 31 min drive

Restaurants

  • ‪Lounge Lanzasur - ‬16 min walk
  • ‪Yum Yum - ‬15 min walk
  • ‪Resturante La Cofradia - ‬18 min walk
  • ‪Popeyes - ‬17 min walk
  • ‪Curry House - ‬18 min walk

About this property

Elba Lanzarote Royal Village Resort

Family-friendly 4-star hotel near Playa Flamingo
Some rates at Elba Lanzarote Royal Village Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Elba Lanzarote Royal Village Resort offers its guests a full-service spa, 5 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Elba Lanzarote Royal Village Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Yaiza hotel.

  • 228 guestrooms or units
  • 3 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Elba Lanzarote Royal Village Resort offers 228 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished patios. Televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Yaiza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Elba Thalasso Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Similar properties

8 outdoor pools, pool umbrellas, sun loungers
Grand Hyatt Lanzarote Playa Dorada Resort
Yaiza
  • Pool
  • Spa
  • All inclusive plans available
  • Pet friendly
4.3 out of 5, Excellent, 1,007 reviews
The price is CA $299
CA $320 total
includes taxes & fees
Jun 16 - Jun 17
Grand Hyatt Lanzarote Playa Dorada Resort

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 25-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 06 to March 24:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

Property Registration Number H-35-3-0000044

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Elba Lanzarote Royal Village Resort Yaiza
THB Corbeta Hotel
THB Corbeta Hotel Yaiza
THB Corbeta Yaiza
Hotel Corbeta Yaiza
Elba Lanzarote Royal Village Yaiza
Corbeta Yaiza
Elba Lanzarote Royal Village
Corbeta Hotel Yaiza
Corbeta Hotel
Hotel Corbeta
THB Corbeta
Elba Lanzarote Royal Village
Elba Lanzarote Royal Village Resort Hotel
Elba Lanzarote Royal Village Resort Yaiza
Elba Lanzarote Royal Village Resort Hotel Yaiza

Frequently asked questions

How close is Elba Lanzarote Royal Village Resort to the airport?

Elba Lanzarote Royal Village Resort is 21 mi (31-min drive) away from the Lanzarote Airport (ACE) airport, the closest popular airport to the property.

How much does it cost to stay at Elba Lanzarote Royal Village Resort?

As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at Elba Lanzarote Royal Village Resort on Jun 14, 2026 start from CA $310, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Elba Lanzarote Royal Village Resort have an airport shuttle?

Airport shuttle services are not available at Elba Lanzarote Royal Village Resort.

How close is Elba Lanzarote Royal Village Resort to the beach?

This hotel is 15.1 mi (60-min drive) from Corralejo Beach and 1.8 mi (5-min drive) from Playa Flamingo. Don't forget your sunscreen!

Does Elba Lanzarote Royal Village Resort offer free breakfast?

Elba Lanzarote Royal Village Resort offers free buffet breakfast every day from 8 AM to 10:30 AM.

Is there a casino at Elba Lanzarote Royal Village Resort?

No, there is no casino at this hotel.

What time is check-in at Elba Lanzarote Royal Village Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Elba Lanzarote Royal Village Resort?

This hotel offers free self parking.

Does Elba Lanzarote Royal Village Resort have a pool?

Elba Lanzarote Royal Village Resort features 5 outdoor pools and a children's pool. One of the pools is closed seasonally each year from January 06 to March 24.

Does Elba Lanzarote Royal Village Resort have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine and brunch.

Does Elba Lanzarote Royal Village Resort have a spa?

Pamper yourself with a day at Elba Thalasso Spa, where you can enjoy thalassotherapy, sports massages, and hydrotherapy.

How close is Elba Lanzarote Royal Village Resort to downtown Yaiza?

Elba Lanzarote Royal Village Resort is 0.1 mi away from Playa Blanca.

Elba Lanzarote Royal Village Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 110 reviews
Rating 8 - Good. 48 out of 110 reviews
Rating 6 - Okay. 12 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just arrived for 5 nights to relax and recharge with no effort. Everything I needed was on my doorstep and the environment was exactly what I was looking for.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice trip

Nice hotel close to the beach and miles of coastline to walk along. Also close to a volcano you can walk up which was handy. Rooms were nicely set out and roomy, with decking for each room which is a lovely bonus.The shower was a waterfall shower which was fantastic. The pools in the are were kept very well and were very refreshing on the hot days. Staff was very friendly and ready to help.
Verified

8/10 Good

Naveen

Liked: Cleanliness, staff & service
Overall place was scenic and beautiful, Staff were excellen, but not happy about the food quality, room toiletries and basic things like providing water for the room.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Leon Zhu Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in the end everything worked out and it was great!
Tennis rackets are in poor condition (and only junior sized rackets available)
Food was great, especially the appetiser buffet
Swimming pool by night
Swimming pool by night
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Raquel

Disliked: Cleanliness, amenities
Los platos, vasos y cubiertos no estaban limpios. La comida no estuvo al nivel de un hotel de 4 estrellas, tanto el desayuno como la cena.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jean Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel environnement, chambre confortable
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Var her med vårt barnebarn, fantastisk sted for barnefamilier. Vi koste oss😀
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné 8 nuits avec un enfant de 12 ans. Les équipements correspondent au descriptif, il est préférable de prévoir un véhicule car même si l’hôtel propose des navettes pour les plages c’est indispensable pour visiter ou aller dîner en ville. Les piscines sont grandes, mais en fin d’après-midi, par manque d’éducation et de civisme les plages sont sales car peu de gens nettoient autour de leur transat ( verres, pots de yaourt…) La nourriture proposée au restaurant est très basique, pas régulièrement réapprovisionnée. Le choix des plats est restreint, cela permet d’aller essayer les restaurants en ville… Les chambres sont confortables, spacieuses et silencieuses. Toutefois il n’est pas possible de dormir avec la Clim car la bouche donne directement sur lit et n’est pas réglable. Dans son ensemble l’hôtel propose un rapport qualité prix correct.
Stayed 8 nights in Jul 2022
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 7 nights in Apr 2022
Verified

10/10 Excellent

Léo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zone avec les suites premium offre beaucoup d’avantages très appréciables !
Stayed 7 nights in Apr 2022
Verified

8/10 Good

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a pretty good experience overall. Cleanliness in the eating area not always great and food range a bit repetitive after 7 days. Eating out for some of the time was necessary
Stayed 7 nights in Mar 2022
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel. The rooms are large and very modern. Always kept very clean and tidy. Pools are cold that is only downfall, the chlorine pool could definitely do with being heated seen as salt one can’t. Good choice of food, though a lot of breakfast items such as sausages were cold most days. Staff always very pleasant, though restaurant manager Juan very rude and found this last time too. Animation team are fabulous, such a good laugh. Would definitely stay again.
Stayed 7 nights in Nov 2021
Verified

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort

Overall good

One the whole a very good weeks stay at the Elba. Room very comfortable and clean. Had a coffee machine but they were very reluctant to give you the coffee for it. Bottled water provided in the room which is nice. Pool areas very clean and nice pools. Need to enforce the no reserving of sun beds. To many covered in towels all day without getting used.(just remove them like we did) Bar areas good and a good selection of international spirits on the all inclusive if you ask for them. Restaurants. Main buffet one, not bad. A good selection for breakfast, lunch and dinner but wouldn’t like to have to eat there everyday if hear for more than a few days. The Italian which you have to book into. We’ll this on our visit was the worst experience of the week. We could only get the last sitting, 9.00pm. We opted for the cold buffet to start, we went up and 80% of items were gone, not refilled. We asked for them. After about 45 mins and asking again the chefs came out with some bread and threw it into the serving area. His attitude was so bad, just because he had to make more items. He didn’t make what we were waiting for. After 1 hour wait we eventually had to have what we could. Everything after that was just a rush. They just wanted to get finished and us out. Struggling to get service for more drinks etc. Asked for a coffee at the end of the meal and were told go get your own in the bar as we have to close. Massive let down to what had been a good visit.
Stayed 7 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in good condition and great facilities for those with young families who like organised entertainment on site and buffet style food. Not for me I'm afraid but nice spacious room and relatively quiet on the outer edges of the complex. Very busy pool area.
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil par Nadjirou. Une personne exceptionnelle, adorable et très à l’écoute des clients. Merci beaucoup
Stayed 7 nights in Jul 2021
Verified

6/10 Okay

FRANCISCO JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort
Tuve una mala experiencia. Casi media hora para recepcionar y luego tubo que ir caminando 100 metros hasta el bungalow. Nada de esto estaba en la información del la web
Stayed 1 night in May 2021
Verified

2/10 Terrible

Mohsen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable and unwelcoming experience

My experience at this hotel was terrible. The staff were extremely rude and unwelcoming and they didn't provide any of the services they mentioned. Even for simple items such as toothbrush or pillow I had to request them multiple times. The condition of the dining area was horrible, the dishes and cutleries they used were unclean and they were even lip marks on the glasses which was disgusting specially during these pandemic times basic hygienes are very important. I booked a room for 3 adults and in the room there were only 2 proper beds and one pop up bed and it was very uncomfortable staying in that room. Overall the experience was very terrible and I would not suggest staying at this hotel at all.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Lefki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und zuvorkommend. Die Unterkunft sehr gepflegt und sauber. Großer Lob an Miriam für die angenehme Zeit in Elba Lanzarote! Sehr empfehlenswert, gerne wieder!
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
More staff needed at this hotel. Can take a very long time to get served at the bar and in the buffet restaurant. Plates not cleared from tables when you have finished. Lots of tiny cockroaches in the bar and entertainment area of an evening. I know there are cockroaches in the canary islands but there was an exceptional amount here but only in certain parts of the hotel. Positives....lovely food in the restaurants, nice drinks, lovely pool area. Rooms were nice, clean and modern with very comfy beds.
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic holiday

Me and my daughter had a great family holiday. Lots of thing to keep her entertained, including the fantastic entertainment staff. Would defiantly return
Stayed 6 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Muy bien restaurado, ya que posteriormente pertenecia a otra franquicia. Personal muy profesional. Extensa variedad en comidad y buenas actividades de familia. Punto a mejorar; - el estado del control de peste. En nuestro primer día hallamos muchas cucarachas en el area del Bar (la barra y en los sofás) y en el segundo día en el Spa (las duchas interiores). - Toldos para la zona del parking.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diego older guy on the recepion very professional. Very nice and extremely polite cleaner. Food was amazing and with very good variety. We didny like mosquitoes and flies. We have never seen that many mosquitoes. Overall very good property
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr beeindruckenede Anlage in Lanzarote mit einer riesigen Poollandschaft (Salz- und Süßwasser) und zudem eine unfassbar große Auswahl an Essen. Freundliches Personal Kinderfreundlich etc.
Stayed 7 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Me gustó la amplitud de la estancia y su situación en el resort. No nos gustó para nada la falta de limpieza, enchufes e interruptores sin limpiar, aire acondicionado sin mantener, sucio, tuve q limpiar yo mismo la capa de polvo de 2 mm q tenía el filtro. El primer dia nos encontramos una cucaracha enorme en el sofá donde dormia la niña, tuvimos q sacar el sofá afuera y en estas nos encontramos detrás de este una sombrilla de carrito de bebé...
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Tranquilidad, buen buffet (Only Adults), personal amable en general.
Stayed 6 nights in May 2019