Ratings based on 886 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by manager, Hotel Management
Thanks for your excellent rating for our hotel. Our team of staff are highly excited by your feedback
by A traveller
Posted Feb. 14, 2024 on Expedia
Scummy area., lots of shopping and restaurants
Comment from Hotel Management
Feb. 16, 2024 by manager, Hotel Management
Thanks for your feedback. WE have noted your concern and will do the needful to rectify it soon.
by A traveller
Posted Feb. 14, 2024 on Expedia
The service was bad especially that the room had no tv then I had to go back downstairs and get a new room like why couldn’t the receptionist come to me and bring me the key to the new room ??
Bad customer service
Comment from Hotel Management
Feb. 16, 2024 by manager, Hotel Management
Sorry to know about your bad experience. WE have talked to our team and made sure such things donot happen again. We will provide a better service next time.
by A traveller from Jacksonville
Posted Feb. 12, 2024 on Expedia
The pool didn't have any water, the key card never worked, not worth the money.
Comment from Hotel Management
Feb. 12, 2024 by manager, Hotel Management
Thanks for the feedback. Sorry to know your concerns. Being winter time we are cleaning the pool and getting it ready before the end of season. You could have got an alternate key card. We are taking up the issue with the vendor for the bad read on the key cards.
by A traveller
Posted Feb. 11, 2024 on Expedia
good place
Comment from Hotel Management
Feb. 12, 2024 by manager, Hotel Management
Thanks for the excellent feedback. We are working hard to provide the best customer service possible
by A traveller
Posted Feb. 10, 2024 on Expedia
Nothing
Comment from Hotel Management
Feb. 10, 2024 by Manager, Hotel Management
Thank you for the excellent feedback and rating for our hotel. Our team is highly motivated by your rating.
by A traveller
Posted Feb. 9, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by manager, Hotel Management
sorry to learn about your feedback. It would have been better if you were more specific about what is that you were concerned with. It would have helped us to address it immediately.
by A traveller
Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by manager, Hotel Management
thanks for the good ratings for our hotel. we will continue with our hard work to make your stay much better next time.
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Manager, Hotel Management
Thanks for the feedback. From the review we can refer that you were not completely satisfied with your stay. We will continue to work hard to make it better
by A traveller
Posted Jan. 29, 2024 on Expedia
Staff is great rooms r good
Comment from Hotel Management
Jan. 29, 2024 by manager, Hotel Management
Thanks for the great feedback. Our team is very excited about your comments.
