Ratings based on 128 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.1 Service & staff
4.7 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 6, 2023 on Expedia
The room the staff
Comment from Hotel Management
Nov. 8, 2023 by Xeliter Team, Hotel Management
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.Our staff welcomes each guest with the Xëliter spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
by A traveller
Posted Sep. 2, 2023 on Expedia
Comment from Hotel Management
Sep. 4, 2023 by Xeliter Team, Hotel Management
We greatly appreciate the time you spent reviewing your recent experience in our Property, at Xëliter XXX we always strive to exceed guests' expectations and your comments will help our teams reach that goal. We are very sorry to hear about your situation with the washing machine, please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests.Thank you once again for making us your choice and for your constructive criticism, We certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.
by A traveller
Posted Jun. 27, 2023 on Expedia
Good stay
Comment from Hotel Management
Jun. 28, 2023 by Xeliter Team, Hotel Management
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Xëliter property, and are delighted to read that we were able to match your holiday expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
by A traveller
Posted Feb. 27, 2023 on Hotels
Comment from Hotel Management
Mar. 2, 2023 by E Concierge, Hotel Management
Gracias por dejar su puntuacion referente a sus dias con nosotros!
by A traveller from Milford
Posted Feb. 17, 2023 on Expedia
We drove past the property seven years ago and it caught our eye. We stayed this time.
Very nicely decorated inside. Beds and linens were great.
Check in was very easy.
The overall property is older and overgrown, but it works.
The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless.
The restaurant on the beach is a real upscale treat. Good choices.
Excel service and they served the food very fast.
We will definitely return to this property.
Comment from Hotel Management
Feb. 20, 2023 by E Concierge, Hotel Management
Thank you for making us your choice and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.
by A traveller
Posted Jan. 3, 2023 on Expedia
Comment from Hotel Management
Nov. 20, 2023 by Xeliter Team, Hotel Management
Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas.
by A traveller
Posted Jan. 2, 2023 on Expedia
I received the upgrade but the room wasn’t ready and the staff wasn’t nice at all
Comment from Hotel Management
Jan. 6, 2023 by E Concierge, Hotel Management
Our staff's professional service is a point of pride for us, and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless, please rest assured that your comments will be shared with the entire team for information and further revision.
by A traveller
Posted Nov. 15, 2022 on Hotels
Good experience, clean, overall good.
Comment from Hotel Management
Nov. 15, 2022 by Francis, Hotel Management
Thank you very much Daniel! We hope to see you soon.
by A traveller
Posted Oct. 3, 2022 on Expedia
by A traveller
Buen establecimiento, pero cuidado con los robos
Posted Sep. 14, 2022 on HotelsEl apartamento estaba en muy buen estado. El servicio es bueno en general. Nuestro único problema fue que nos robaron unas pertenencias que dejamos en el área de la piscina. Al reportarlo, no quisieron hacerse responsable de nada, ni siquiera se disculparon por lo sucedido.
Comment from Hotel Management
Sep. 15, 2022 by E Concierge, Hotel Management
Le agradecemos por haber elegido nuestro Propiedad y por compartir su opinión sobre su experiencia.Nos agrada confirmar que nuestros apartamentos y el servicio que ofrecemos ha constribuido a que sus días de descanso sean una buena experiencia.En relacion a lo que indica sobre sus pertenencias (Blusa y toalla), lamentamos que no se haya sentido atendido en relacion a esta situacion, sin embargo, debemos aclarar que tan pronto nos hizo llegar el reporte, se realizo el proceso de lugar con nuestro departamento de seguridad y las investigaciones correspondientes, aunque lamentamos que al final sus pertenencias (blusa y toalla) no fueron encontradas.Una vez mas, muchas gracias por elegirnos, esperamos tener la oportunidad de servirle nuevamente.
