Ratings based on 888 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jun. 5, 2024
Front office staff was AMAZING! Most friendly and helpful person!
4 out of 5
by A traveller

This traveller left a rating score only Posted May 26, 2024
5 out of 5
by A traveller

Posted May 26, 2024
Great hotel. Good customer service, clean, morning breakfast is great.
Comment from Hotel Management
May 26, 2024 by Aurora Trinidad, Hotel Management
Thank you for staying with us, safe travels.
5 out of 5
by A traveller

Posted May 11, 2024
Comment from Hotel Management
May 12, 2024 by Aurora Trinidad, Hotel Management
Thank you for staying with us, safe travels.
5 out of 5
by A traveller

couldn’t cancel my last nights stay

Posted Mar. 17, 2024 on Hotels
this hotel was excellent. the breakfast was one of the better ones I’ve had. My only complaint was that I wanted to cancel my 3 rd night and couldn’t because I booked through a 3 rd party.
Comment from Hotel Management
Mar. 20, 2024 by Aurora Trinidad, Hotel Management
Thank you for staying with us we are glad you enjoyed your stayed, we do regret not being able to assist you with canceling your 3rd night unfortunately we are unable to cancel any Expedia reservations.
1 out of 5
by A traveller

Ick. This place was gross.

Posted Mar. 17, 2024 on Hotels
Hair on the bathroom floor, exposed drywall, fridge did not work so our food went bad, funky smell, dirty curtains and lamps, could hear the person in the room next to us snoring all night.
Comment from Hotel Management
Mar. 17, 2024 by Aurora Trinidad, Hotel Management
Please accept our apologies for the disappointing room service and know that we will discuss your report with our team to improve for the future. Thank you for taking the time to share your experience
5 out of 5
by A traveller

Posted Mar. 15, 2024 on Hotels
Excellent stay to be so close to the city. Without all of the xtra fees and selling with the traffic
Comment from Hotel Management
Mar. 17, 2024 by Aurora Trinidad, Hotel Management
Thank you for staying with us, we are happy to hear you enjoyed your stayed.
3 out of 5
by A traveller

Posted Mar. 15, 2024 on Expedia
The room was great for the price, very spacious. The beds were clean, no bugs. But almost all the towels had little hairs on them, like someone had shaved and used the towel. But they were folded as if they had been washed. It was weird, and I had to air dry after my shower cause all of the towels had other peoples stubble hairs on them. So just a heads up to check the bathroom.
Comment from Hotel Management
Mar. 17, 2024 by Aurora Trinidad, Hotel Management
Please accept our apologies for the disappointing room service and know that we will discuss your report with our team to improve for the future. Thank you for taking the time to share your experience
4 out of 5
by A traveller

Posted Mar. 12, 2024 on Hotels
Comment from Hotel Management
Mar. 17, 2024 by Aurora Trinidad, Hotel Management
Thank you for staying with us, safe travels.
4 out of 5
by A traveller

Posted Mar. 12, 2024 on Expedia
all good
Comment from Hotel Management
Mar. 17, 2024 by Aurora Trinidad, Hotel Management
We appreciate you staying with us during your recent visit, safe travels.