Ratings based on 489 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Cambridge

Posted Feb. 8, 2024 on Expedia
Great hotel.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 14, 2023 on Hotels
5 out of 5
by A traveller

Posted Oct. 24, 2023 on Expedia
The Lausanne Palace is a beautiful hotel. The rooms are spacious, clean, well appointed. The staff is extremely helpful. The concierge Cindy went out of her way to help me easily navigate the city including recommending the best chocolate shops. The hotel lobby bar was a great morning spot for tea and a croissant. The hotel even had a cigar bar. Highly recommend.
Comment from Hotel Management
Oct. 27, 2023 by PL, Hotel Management
Dear Guest,I am delighted that you had such a great experience and I thank you so much for your nice feedbacks.I shall share your comments with our team. It is so precious!We are truly looking forward to welcoming you back soon!With my warmest regards,Pascal LorquinQuality Manager
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 17, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 15, 2023 on Expedia
Very nice hotel Staff was excellent.
Comment from Hotel Management
Oct. 27, 2023 by PL, Hotel Management
Dear Guest,Thank you for your comment about your recent stay. We are happy to know that you had a nice experience.We look forward to welcome you back next time at our hotel.With best regards,Pascal LorquinQuality Manager
5 out of 5
by A traveller

Posted Oct. 11, 2023 on Expedia
It's all excellent, location is perfect, room including bed, service is great! We stayed 2 nights, to see Lausanne you would need at least 3 nights, I wish we stayed longer. Strongly recommend this hotel and Lausanne!!!
Comment from Hotel Management
Oct. 12, 2023 by PL, Hotel Management
Dear Guest,I am delighted that you had such a great experience and I thank you so much for your nice feedbacks.I shall share your comments with our team. It is so precious!We are truly looking forward to welcoming you back soon!With my warmest regards,Pascal LorquinQuality Manager
5 out of 5
by A traveller

Posted Sep. 12, 2023 on Expedia
The staff was excellent!
Comment from Hotel Management
Sep. 13, 2023 by PL, Hotel Management
Dear Guest,Thank you for your comment about your recent stay. We are happy to know that you had a nice experience.We look forward to welcome you back next time at the Lausanne Palace.With best regards,Pascal LorquinQuality Manager
5 out of 5
by A traveller

Posted Sep. 3, 2023 on Expedia
Amazing! Great staff
Comment from Hotel Management
Sep. 12, 2023 by PL, Hotel Management
Dear Guest,Thank you for your comment about your recent stay. We are happy to know that you had a nice experience.We look forward to welcome you back next time at the Lausanne Palace.With best regards,Pascal LorquinQuality Manager
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 21, 2023 on Expedia