Ratings based on 673 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
93% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Great location on the beach
Comment from Hotel Management
Jan. 29, 2024 by Darma, Hotel Management
Dear Alexander,Thank you for your concise feedback. We're delighted to hear that you enjoyed our great location on the beach.If there are any specific aspects of your stay that stood out or any suggestions you have for us to make your next visit even better, please feel free to let us know.We appreciate your choosing our establishment, and we look forward to the opportunity to welcome you back in the future.Best regards,Niksoma Management
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Darma, Hotel Management
Dear Charles,Thank you for taking the time to share your feedback. We're thrilled to hear that you had an exceptional experience, particularly highlighting the helpfulness of our staff.Providing excellent service is a top priority for us, and we're delighted that our team's efforts made a positive impact on your stay. If there's anything specific you appreciated about the staff or any suggestions you have for us to make your next stay even better, please feel free to let us know.We appreciate your choosing our establishment, and we look forward to the opportunity to welcome you back in the future.Best regards,Niksoma Management
4 out of 5
by A traveller from West Hoxton

Posted Jan. 13, 2024 on Expedia
Excellent service, staff friendly. My flight was late at night and upon request, the manager extended my check out time which was great. Thanks to the whole team for welcoming us. We enjoyed our stay at the hotel.
Comment from Hotel Management
Jan. 14, 2024 by Darma, Hotel Management
Dear Kusum L,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that you were pleased with the excellent service and friendly staff.We're especially glad to know that the extension of your check-out time was helpful and added to the overall satisfaction of your visit. Our team strives to provide personalized and accommodating service to make our guests' experiences memorable.We truly appreciate your kind words and thank you for choosing our hotel. If there's anything else we can assist you with or if you have any preferences for your next visit, please feel free to let us know. We look forward to welcoming you back in the future.Best regards,Niksoma Management
5 out of 5
by A traveller

Posted Jan. 11, 2024 on Expedia
A quiet and well presented resort. Close to many restaurants and shopping. Clean beach across the road and staff very friendly.
Comment from Hotel Management
Jan. 14, 2024 by Darma, Hotel Management
Dear Teriesa B,Thank you for taking the time to share your thoughts with us. We're delighted to hear that you found our resort quiet and well-presented. It's great to know that our proximity to restaurants and shopping added to the convenience of your stay. We're also pleased that you enjoyed the cleanliness of the beach across the road.Our team is grateful for your kind words regarding the friendliness of our staff. Providing a warm and welcoming environment is a priority for us, and we're glad to hear that it made a positive impact on your experience.We appreciate your feedback and thank you for choosing our resort. If there's anything specific you enjoyed or if there are areas where we can improve, please feel free to share your thoughts. We look forward to the opportunity of hosting you again in the future.Best regards,Niksoma Management
5 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Wonderful hotel. Have stayed many places and it has been the best by far
Comment from Hotel Management
Feb. 10, 2024 by Darma, Hotel Management
Dear Leanne,Thank you for your wonderful feedback. We're thrilled to hear that your stay at our hotel was the best experience you've had among the many places you've visited.Your satisfaction is our top priority, and we're delighted that we could provide you with such a memorable experience. If there's anything specific that stood out to you during your stay or if there are any preferences you have for your next visit, please feel free to let us know.We appreciate your kind words and look forward to the pleasure of welcoming you back for another fantastic stay.Best regards,Niksoma Management
3 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by Darma, Hotel Management
Dear Michelle,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niksoma Management
5 out of 5
by A traveller

Comfortable family stay

Posted Dec. 27, 2023 on Hotels
Very friendly staff, good location, comfortable hotel, good breakfast... to be considered if we return to Bali
Comment from Hotel Management
Jan. 3, 2024 by Darma, Hotel Management
Dear Reto,Thank you for sharing your positive feedback. We're delighted to hear that you had a comfortable family stay and that you found our staff very friendly. It's great to know that the location, comfort, and breakfast met your expectations.If you decide to return to Bali, we would be honored to welcome you back. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know. We're here to ensure your future stays are just as enjoyable.Thank you for choosing us, and we look forward to the opportunity to host you again.Warm regards,Niksoma Management
5 out of 5
by A traveller

Perfect hotel - cannot fault a thing!

Posted Dec. 17, 2023 on Hotels
I cannot say enough nice things about my stay here. All of the staff were so welcoming, friendly and attentive and they all remembered my name throughout the stay. The food at breakfast is great with lots of choices and the restaurant staff are lovely too. Perfect location to walk over to see the sunset too. Special mention to Yani in the Spa. She was so lovely and helpful with any questions I have and the massage was just perfect too. She is a huge asset to your hotel. I would definitely return to this hotel in the future.
Comment from Hotel Management
Dec. 23, 2023 by Darma, Hotel Management
Dear Mark,Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience during your stay with us.It's heartening to know that our staff's welcoming, friendly, and attentive service, along with the personalized touch of remembering your name, made a positive impression. We're glad you enjoyed the great breakfast choices and the perfect location for viewing the sunset.A special shoutout to Yani in the Spa—thank you for highlighting her exceptional service. We will make sure to pass along your compliments to her. It's great to hear that the massage was just perfect.We truly appreciate your kind words and are thrilled to hear that you would definitely return in the future. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back.Warm regards,Niksoma Management
4 out of 5
by A traveller

Excellent boutique hotel

Posted Dec. 16, 2023 on Hotels
Friendly staff, excellent facilities great sunset view from restaurant, good entertainment
Comment from Hotel Management
Dec. 23, 2023 by Darma, Hotel Management
Dear Binthu,Thank you for sharing your positive feedback about your experience with us. We're delighted to hear that you found our staff friendly, facilities excellent, and enjoyed a great sunset view from our restaurant. It's fantastic that you also appreciated the good entertainment.Your satisfaction is our priority, and we're grateful for your kind words. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know.Thank you for choosing our establishment, and we look forward to welcoming you back for another enjoyable experience.Warm regards,Niksoma Management
5 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Dec. 10, 2023 by Darma, Hotel Management
Dear Claire,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Niksoma Management