Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ramada encore au top
Publié le 19 déc. 2020 sur HotelsCommentaires de Gestion de l’hôtel
1 janv. 2021 par dominik, Gestion de l’hôtel
Dear Guest,
Thank you for your review and for choosing Ramada Encore Leicester City Centre. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I appreciate your positive feedback about our hotel.
Kind Regards,
Dominik
Recommandé
pour Tout le mondepar un voyageur
Central
Publié le 31 juill. 2017 sur ExpediaC'est le seul hôtel moderne dans le centre de Leicester...
Recommandé
pour Tout le mondepar un voyageur de région parisienne
Proche du centre
Publié le 5 août 2014 sur ExpediaModerne, confortable, wifi ok, bon deal avec le parking Rutland à côté 8€ par jour, aucun rangement dans la chambre, pas de coffre
par Chris de Suisse
Publié le 29 juin 2014 sur Hotels
Good hotel.Clean and close to everything you might need in the city but don't bother the employees because they will let you know with their attitude!I don't know if they're are under paid but they look very unhappy to work there.They will do what you ask but they gonna make you feel bad about it.Like if you were asking them the moon but all I asked was scrambled eggs for breakfast.
par un voyageur
Good facility, some things to sort though
Publié le 19 févr. 2024 sur HotelsParking cost is ridiculous, I rarely stay at this hotel as I can get lower cost or free parking at most other locations. Staff does not have ability to change out currency to permit leaving gratuity for housekeeping staff--very unfortunate.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Guest Service Manager , Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We are deeply sorry that you were unable to enjoy your stay. We would like to sincerely apologise that you experienced issue with Parking charges while staying with us, as it is located in city centre and parking charges are bit higher then other parts of the city. I hope you will give us a chance to welcome you again in the future. Kind regards,
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Good location for Leicester comedy festival
Commentaires de Gestion de l’hôtel
24 mars 2024 par Thao Bach , Gestion de l’hôtel
Dear guest,Thank you for sharing your review with us. We are glad you enjoyed your time at our property. We look forward to welcoming you again as our guest. Best regards
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Great, really enjoyed the stay and extended it to an extra stay.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Guest Service Manager , Gestion de l’hôtel
Dear Shazia, Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Leicester City Centre. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay with us and extended your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Mini Break at Ramada
Publié le 15 févr. 2024 sur HotelsAbsolutely loved the hotel! The lobby was big and welcoming. The staff were helpful. Very clean and cosy. Right in the middle of everything you need from shopping to historical sights. My Nine year old loved it and wants to come back to visit again! She would stay for longer than 5 days if she could. Thank you Ramada for making our stay comfortable and enjoyable.
Shazia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Thao Bach , Gestion de l’hôtel
Thank you for sharing your review with us. We are glad you enjoyed your time at our property. We look forward to welcoming you again as our guest. Best wishes,
par un voyageur
Publié le 23 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Guest Service Manager, Gestion de l’hôtel
Dear Benjamin, Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Leicester City Centre. It is always a pleasure to receive positive feedback. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Guest Service Manager, Gestion de l’hôtel
Dear Leif, Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Leicester City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were unable to fully enjoy your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,
