Note fondée sur 474 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,1 sur 5
75 % des clients le recommandent
3,5 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Sold as an extended-stay type place, it has a full size refrigerator, stove top, and SMALL microwave. It does NOT, however, have ANY kitchen wares! No plates, no glasses, no flat ware, no pots, no pans, nothing. Not even a coffee maker. A sign on the bathroom mirror says that they will SELL you these items, but they are not in the room and not available for loan. You have to BUY them. The only things available for loan are an iron and ironing board--the two things you are least likely to need. Also, the TV kept locking up on one channel. The first time, the maintenance guy came up and fixed it on Friday. That lasted about 12 hours, and when it happened again, there was no one available to fix it until Monday morning. I would be giving it a one star review except the staff was generally friendly and the room was reasonably clean. That said, if I had not pre-paid for my stay, I would definitely have checked out and found somewhere else to stay for the rest of the week I am scheduled to be in town. Oh, it's also right off the highway, so there is a lot of traffic noise.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
3 sur 5
par un voyageur

Publié le 14 mars 2024 sur Expedia
Very thin walls/ceilings could hear kids running and crying above us well beyond midnight.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
1 sur 5
par un voyageur

Publié le 10 mars 2024 sur Expedia
What I did not like the towels were dirty.The had a hidden charge of $100 that they are going to hold for 7 to 10 business days. The light above the stove do not work. The mattress was uncomfortable you can feel the springs in it the shower curtain had mold on it the towels were dirty Brown the best lady was not never there had to sign up said be back in 20 minutes the whole time no kind of good service. For the price it's not worth it and they're holding $500 for 7 to 10 business days. It's a cesspool of infection..
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
5 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
3 sur 5
par un voyageur

Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
3 sur 5
par un voyageur

Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
1 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Expedia
The staff was unfriendly the only ones that were halfway nice was the ones that was cleaning the rooms the office people were not friendly at all
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
5 sur 5
par un voyageur

Publié le 28 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
4 sur 5
par un voyageur

Publié le 23 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
4 sur 5
par un voyageur

Publié le 18 déc. 2023 sur Expedia
Property was fine. Had hoped there was some coffee on site, but not. The kaundry only had 1 working machine with 3 others not working. Overall cleanliness was fine. Staff accommodating. Walls are thin as other loud folks. Id still reccommend for price, fixtures and location.
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.