Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2022 sur Expedia
Personnel très sympathique.
Lit pas assez confortable pour moi mais satisfaisant pour mon mari.
Commentaires de Gestion de l’hôtel
17 oct. 2022 par Laura, Gestion de l’hôtel
Thank you for your review. We appreciate all feedback from our guests and hope to see you again.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
We were told to make sure to not smoke in this nonsmoking room. That's fine. We are nonsmokers. After being in the room for 15 minutes, we could not breathe as there seemed to be a cigarette smoke smell that became unbearable! We had to leave.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Laura, Gestion de l’hôtel
Thank you for the review. We appreciate the feedback.
par un voyageur
Excellent Customer Service
Publié le 8 janv. 2024 sur HotelsWe had to book a room very last minute because our lock to get into our house did not work at 1:30 am. I accidentally booked a room for the wrong day but the lovely person working there was so kind and helped us change our reservation. It was a very short stay but the service was fantastic.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Laura, Gestion de l’hôtel
Thank you for the awesome review. I was happy to be able to help you out and accommodate the change to your reservation.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Laura, Gestion de l’hôtel
Felisha thank you for the review. I am sorry we didn't meet your expectations. We appreciate all feedback from our guests and use this feedback to make improvements.
par un voyageur
Publié le 24 déc. 2023 sur Expedia
First off there was no lock on the door. Then the linens were dirty, the heater didn't work (we froze), the tub had mild along the edge, the plug didn't work and the toilet didn't flush.
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Laura, Gestion de l’hôtel
Reg thank you for the review. We appreciate all feedback from our guests and use this feedback to make improvements.
par un voyageur
Publié le 20 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Laura, Gestion de l’hôtel
Thank you Paul for the review. I am happy that you enjoyed your stay with us and I hope to see you again in the future.
par un voyageur
Publié le 12 déc. 2023 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Laura, Gestion de l’hôtel
Thank you for your review. We appreciate all feedback from our guests.
par un voyageur
Publié le 20 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Laura, Gestion de l’hôtel
Thank you for the review. We appreciate it and hope to see you again in the future.
par un voyageur
Not so good
Publié le 22 oct. 2023 sur HotelsSmelly cold room, TV didn't work. Mold all around the bathtub. Changed rooms, smelled a little better but still cold. Tv worked but there was no coffee and no continental breakfast as advertised. Mold around that tub as well. I wouldn't stay there again. The staff was friendly though.
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Laura, Gestion de l’hôtel
Darryl thank you for the review. We appreciate the feedback and will use your comments to improve guest experience.
par un voyageur
Publié le 19 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Laura, Gestion de l’hôtel
Thank you Bernice for the review. We appreciate all and any feedback from our guests.
