Ratings based on 910 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Newport News
Posted Apr. 13, 2024
Very nice and comfortable room. Friendly staff. Delicious breakfast.
Comment from Hotel Management
Apr. 13, 2024 by Roger R., Hotel Management
Dear Bryan,Thank you for leaving us an excellent review! I am glad you enjoyed a comfortable, restful stay as our guest. We hope you consider our property again in the future!
by A traveller
Posted Mar. 24, 2024
Quiet location, very convenient to restaurants. Breakfast was very good.
Comment from Hotel Management
Mar. 26, 2024 by Roger R., Hotel Management
Dear Renee,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our rooms, location and wonderful 'Be Our Guest' breakfast! We look forward to your next stay.
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by Roger R., Hotel Management
Hello Duane,Thank you for leaving us a review! I am glad to see you enjoyed a comfortable stay as our guest. We hope you consider our property again in the future!
by A traveller
Posted Feb. 20, 2024 on Expedia
Very friendly staff. No complaints.
Comment from Hotel Management
Feb. 21, 2024 by Roger R., Hotel Management
Hello Robert,Thank you for taking the time to leave us a review with such positive feedback! We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Roger R., Hotel Management
Hello William,Thank you for taking the time to review our hotel with such a positive feedback! We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
by A traveller from Bowling Green
Posted Feb. 14, 2024 on Expedia
Requested late check out for an hour staff declined very rudely, may be one of them was owner as well. They did not even tried to consider my late night check in a day before and I had a call for my office. They said they have booking, I stayed there on lobby for my office work and noticed that there was no any check in until 2:30pm.
Comment from Hotel Management
Feb. 15, 2024 by Roger R., Hotel Management
Dear Naresh,I appreciate you writing about your feedback. My apologies as staff was not able to extend and sounded rude about the late check out, and I will address it with our team. We hope for another opportunity so we can exceed your expectations.
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Roger R., Hotel Management
Dear Matthew,We apologize you are upset about the reservation error made by Hotels.com. However we at the hotel have corrected it. We hope to see you again!
by A traveller
Posted Feb. 11, 2024 on Expedia
Hotel was pretty good. Would have a higher rating but the beds were like concrete. Quiet possibly the hardest mattress I have ever tried to sleep on.
Comment from Hotel Management
Feb. 12, 2024 by General Manager, Hotel Management
Dear Dustin,Thank you for choosing our property for your recent getaway. We are sorry that the beds were not to your preference. We will be sure to keep this in mind when making future changes, as we want our guests to enjoy their stay. We do hope you'll consider giving us another chance in the future.
by A traveller
Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by Roger R. , Hotel Management
I am so humbled that you had such a wonderful stay here with us at the Country Inn & Suites. Thank you so much for choosing to stay here with us and sharing your thoughts. We hope to welcome you back again soon.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Roger R., Hotel Management
Hello Holly,Thank you for the excellent review. We are happy to see you enjoyed. We trust that next time you are in Georgetown, you will be our guest. Thank you for your business!
