Ratings based on 887 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 1, 2024
by A traveller
Posted Mar. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 19, 2024 by Nick patel, Hotel Management
Thank you for your response
by A traveller
Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Hotel Manager , Hotel Management
Dear Latoya,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager
by A traveller
Posted Feb. 24, 2024 on Hotels
So thrilled to be here til i get on my feet
Comment from Hotel Management
Feb. 25, 2024 by Hotel Manager , Hotel Management
Dear Latoya,Thank you for your perfect rating! We're glad to hear that you're enjoying your stay with us and that we can provide a comfortable place for you during this time. We're here to help, and we look forward to continuing to provide you with a positive experience until you're back on your feet.Sincerely, Hotel Manager
by A traveller
Posted Feb. 22, 2024 on Hotels
Nice
Comment from Hotel Management
Feb. 23, 2024 by Hotel manager, Hotel Management
Dear Latoya,Thank you for your perfect rating on Hotels.com! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future!Sincerely,Hotel Manager
by A traveller
Not a good value
Posted Feb. 20, 2024 on HotelsThe price was high for an aging Motel 6, your tv channel numbering system was awkward to use and for your high price your cable tv choice did not include the major broadcast networks. I will never again stay at this location.
Comment from Hotel Management
Feb. 21, 2024 by Hotel Manager , Hotel Management
Dear Guest,We apologize for falling short of your expectations and for any inconvenience caused during your stay. We understand your concerns regarding the value of the price paid as well as the inconvenience with the TV channel numbering system and cable TV choices. Your feedback is important to us, and we will take it into consideration as we strive to improve our services and offerings. We regret that we were unable to meet your needs on this occasion and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
I was seeking the least expensive accommodations & this us what I found. Also, the location was close to where I needed to be.
This motel is old, battered, not well kept up, noisy, low on amenities, and basically sad.
We did stay all three nights, enjoyed our time & survived. I doubt I'd book here again.
Comment from Hotel Management
Feb. 19, 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for choosing our motel for your recent stay. We're glad to hear that our location suited your needs and that you were able to enjoy your time despite the shortcomings. However, we apologize for any inconvenience caused by the condition of our property. Your feedback is important to us, and we'll use it to make improvements where possible. We understand your hesitation to book with us again, but we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager
by A traveller
Unbelievably disgusting
Posted Feb. 10, 2024 on HotelsCheck-in was easy and flawless. We had asked for a ground floor and a nonsmoking room due to health reasons. We received a ground floor room but it was clear that this had been a smoking room or smoked in room the second we opened the door. It reeked of stale cigarette smells! We instantly noticed the floor had not been mopped in God knows how long! There was food stuck to the floor and swirl marks of dirt. The table also had food residue on it. As you can see in the pictures the phone, refrigerator, doors to the bathroom, sink top and TV also had smudge marks and dirty fingerprints. Two of the towels were covered in stains. There was spit and watermarks all over the mirror. The door to the bathroom was extremely unaligned and warped so it was hard to close. The toilet paper dispenser would fall out of the wall when you try to pull on toilet paper. The gaping hole in the ceiling above the shower was our wake-up call the next morning. The room above us took a shower and it drained out into our tub from this hole! Of course we did not shower after knowing that was a situation. The cleanliness of the room was grotesque. The only thing that was neat tidy and clean were the two beds. We had a black light so we checked! We were only in town, a 3-hour trip from our home, for a concert. So we slept and we left. We did tell the front desk of the issues and hope they resolve them. The price point was very accountable, but the room was disgusting.
Comment from Hotel Management
Feb. 11, 2024 by Hotel Manager , Hotel Management
Dear Guest,We're deeply sorry to hear about your disappointing experience during your recent stay. This is certainly not the level of cleanliness or comfort we strive to provide for our guests. We sincerely apologize for the numerous issues you encountered with your room, including the lingering cigarette smell, cleanliness of the floors and amenities, stains on towels, maintenance issues with the bathroom door and toilet paper dispenser, and the unexpected situation with the ceiling. Your feedback is crucial, and we assure you that we are taking immediate steps to address these concerns with our housekeeping and maintenance teams to ensure such issues are rectified and do not recur in the future. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A traveller
Posted Feb. 8, 2024 on Expedia
Love it
Comment from Hotel Management
Feb. 8, 2024 by Hotel Manager , Hotel Management
Dear Brian,Thank you for your wonderful feedback! We're delighted to hear that you loved your experience at our hotel. Your satisfaction is our priority, and we look forward to providing you with more memorable stays in the future!Sincerely, Hotel Manager
by A traveller
Posted Feb. 2, 2024 on Hotels
If u wanna come relax and clear your head watch some good tv this is the place to be
Comment from Hotel Management
Feb. 3, 2024 by Hotel manager , Hotel Management
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our hotel to be a relaxing and enjoyable place to unwind. If there's anything specific you liked or any suggestions you have, feel free to share. We look forward to providing you with a great experience on your future visits.Sincerely,Hotel Manager
