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Mama Shelter Lisboa

3.0 star property
3-star hotel near Avenida da Liberdade

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Photo gallery for Mama Shelter Lisboa

Reception
Restaurant
Large Mama Double Balcony Avenue View
Front of property
Room, 1 Queen Bed, Balcony (Small Mama)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Avenida da Liberdade
    ‪7 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Rossio Square
    ‪18 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace

Medium Mama Double Terrace

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

Large Mama Double

Large Mama Double

  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Twin

Medium Mama Twin

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Queen

Medium Mama Double Queen

Medium Mama Double Queen

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Mama Double

Small Mama Double

Small Mama Double

9.0 out of 10
Wonderful
(30 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King

Medium Mama Double King

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Lisbon

Heart of Lisbon.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Avenida da Liberdade and Marquis of Pombal Square. Botanical Garden and Eduardo VII Park are also within half a mile (1 km).

What's nearby

  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 20 min walk - 1.7 km
  • Castle of São Jorge - 2 min drive - 2.3 km

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Mama Shelter - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪Pastelaria 1800 - ‬2 min walk
  • ‪The Vintage Restaurant - ‬3 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk

About this property

Mama Shelter Lisboa

3-star hotel near Avenida da Liberdade
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mama Shelter Lisboa also features concierge services, dry cleaning/laundry services, and an elevator. A complete renovation of Mama Shelter Lisboa was completed in January 2022.

This 3-star Lisbon hotel is smoke free.

  • 126 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Evening entertainment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10236

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Reviews

Mama Shelter Lisboa Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 351 out of 514 reviews
Rating 8 - Good. 112 out of 514 reviews
Rating 6 - Okay. 38 out of 514 reviews
Rating 4 - Poor. 5 out of 514 reviews
Rating 2 - Terrible. 8 out of 514 reviews

Reviews

8/10 Good

Rania

Stayed 5 nights in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and quiet, breakfast was excellent, and dinner service was just okay.
Stayed 4 nights in Apr 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Drinks at roof top were expensive
Stayed 5 nights in Jun 2025

10/10 Excellent

Jenice

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there is so nice and the roof top bar is amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, really cool vibe, lovely staff. My room looked over some industrial fans out back, which was very loud and a bit annoying, but that’s not a huge issue. Biggest problem was the entire hotel reeks of truffle oil (from the restaurant), but to each their own.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, room was large, comfortable and very clean. The rooftop can be pretty loud if you are a light sleeper, but we hardly noticed it.
Stayed 4 nights in May 2025

10/10 Excellent

Kate Rachel

Stayed 3 nights in May 2025

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property has all the ingredients to be amazing. What let’s it down is a few members of the team. Breakfast: you have to ask for the room rate every morning otherwise the waiter at the buffet gets stroppy. Coffee: sat down in a near empty restaurant and was asked to sit at the bar as ‘they might get a booking’. As the room was almost empty at 12:30 it was unlikely to have filled up in the time it takes to drink a coffee. Instead we left and went to a local coffee shop. Roof bar does not serve the complimentary drinks, seems odd but that is the rules. The amenities and room are lovely, front desk very helpful and the cleaning staff are so cheerful, a credit to the team.
Bar
Empty restaurant
Bedroom
Stayed 2 nights in Jun 2025

4/10 Poor

Yanning

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I could say I enjoyed my stay but sorry that’s just not the fact. Staff wasn’t helpful, the smell in the room was disgusting that I had to leave the window open for 2 hrs to get rid of it, bed was clean but everywhere else in the room was awfully dirty with dust and suspicious stains. And the noise - I don’t know if I was unlucky but there was clearly some sort of party outside on the street and there was very loud noise til midnight (or later). I hardly got any sleep that night. Rooftop view wasn’t amazing. I’m glad I stayed only for one night.
Stayed 1 night in May 2025

10/10 Excellent

Stev

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazingly friendly, nice, & accommodating! The property is fun, Good vibe, well appointed, & nicely cared for. All in all a wonderful hotel and we plan to check out their other properties.
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Amenities
Staff was so helpful & gracious. Small rooms but clean and fun aesthetic. Walking distance to a beautiful park. Recommend.
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrific quirky hotel. Brilliant staff and service. Small room but completely adequate and bathroom excellent. Breakfast really good. We are Msma Shelter converts now!!
Stayed 6 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel wonderful location. The service is awesome. Would stay again.
Stayed 2 nights in May 2025

6/10 Okay

Yulia

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception stuff was not professional, we had a group reservations and prepaid breakfast and they charged one of our guests not even double checked with the management if it was prepaid or not. We requested several times to make sure the guests are not being asked to pay but unfortunately doesn't work at the end.
Stayed 2 nights in May 2025

6/10 Okay

Taylor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Ross

Stayed 2 nights in May 2025

10/10 Excellent

Jorden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Chieko

Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Travelled with partner
Liked: Staff & service, amenities
Mama Shelter was a hip hotel with a nice restaurant and roof top bar. It’s definitely a solid 3 stars for lodging. The pros: Check in was easy, the staff was super pleasant and we were lucky our room was ready a couple of hours before official check-in. I really liked the bathroom products - clean and eco friendly. The location is central, convenient to everything you need. Cons: We chose a cozy room which was as stated- tiny. It was hard to have two half open suitcases. For a solo traveler, it would be more than sufficient though! When we walked into our room, it smelled like wet laundry that had been sitting out. I opened a window and it helped, but I think it was the bedding. We had a short two night stay so it was bearable with the windows open to air the room. Wish there were usb outlets since we only had 1 travel adapter. Overall, it was a fine stay. I’d say the lodging and decor is skewed for a younger crowd.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrin

Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooftop bar and restaurant. Area is great as well!
Stayed 1 night in Mar 2025