Note fondée sur 48 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
100 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 1 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2023 par Jon, Gestion de l’hôtel
Hello,Could you please email me thomasarmshotel@marstons.co.uk with further details of issues you encountered.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 févr. 2024 sur Expedia
4 sur 5
par un voyageur

Publié le 9 févr. 2024 sur Expedia
Staff are very friendly, helpful and pleasant. This hotel is convenient for my work as I live 50 miles away from my studios and travelling can be difficult in bad weather. I will be using every time I stay in Llanelli. Cannot fault.
4 sur 5
par un voyageur

Yes book again in few weeks

Publié le 7 janv. 2024 sur Hotels
What a lovely room you in the food look nice, but we didn’t have any friendly people would go again
4 sur 5
par un voyageur

Publié le 1 déc. 2023 sur Expedia
ROOM WAS CLEAN, WARM, COMFORTABLE. DID NOT USE THE DINING ROOM - FLYING VISIT ONLY - WILL RETURN - BEEN BEFORE. SUITED ME FINE FOR WHAT I NEEDED AND REASONABLY PRICED. NO ISSUES WHATSOEVER. FRIENDLY STAFF.
5 sur 5
par un voyageur

Publié le 16 nov. 2023 sur Expedia
The room was clean/tidy with plenty of space. Staff were friendly. The location was very close to town. Restaurant/bar on location. Ideal for a town stay.
4 sur 5
par un voyageur de Fort St. John

Publié le 28 oct. 2023 sur Expedia
I booked during a stressful moment and when we arrived was told the booking was for the following week but the manager so kindly changed it to there and then. We stayed here twice within a few weeks and the first booking we had a charming original room. The second booking we had a smaller room, adequate, but not as charming. Still, a good sleep was had. Great staff, a busy venue for events and the restaurant and pub. Very walkable to shops at town centre.
5 sur 5
par un voyageur

Publié le 19 oct. 2023 sur Expedia
Great staff and great pub.
2 sur 5
par un voyageur

Publié le 11 oct. 2023 sur Expedia
Overall the room was clean and tidy, although very warm. Friendly staff but limited, the evening was adequate, but no one on hand for breakfast 😕. We were told 8am, waited until 8.25 and no one opened up. We left as we had a funeral in the morning so picked up a sauage roll. The outside area for a cigerette was very untidy, no ashtrays, cigerette buts everywhere 😒
2 sur 5
par un voyageur

Publié le 5 oct. 2023 sur Expedia
My stay at the Thomas Arms was far from satisfactory given the unclean state of the entire hotel including stains to most of the hotel’s carpets together with road noise from the main thoroughfare right outside the room window. Thought that the team at the hotel were very disinterested in the job and certainly not going the extra mile towards their guests. The hotel is tired and worn out. Located on the edge of the town centre with easy access to restaurants bars and shopping together with public transport this would be a convenient place to stay. Could be so much better with very little effort.