Ratings based on 892 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Expedia
by A traveller
Posted Jan. 29, 2024 on Expedia
by A traveller
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by GRA, Hotel Management
Hi Christina,Thank you for taking the time to leave a review.We apologize your past stay did not meet your expectations and can understand your disappointment. I was however pleased you brought your concerns to Management while here so they were aware and could further investigate. We want all our guest's to enjoy their stays with us and do what we can to see this happens.Thank you again for your review. We value your feedback as this helps us to learn and improve going forward.We hope to welcome you back again soon.Sincerely,Guest Relations
by A traveller
Posted Jan. 23, 2024 on Expedia
by A traveller
Posted Jan. 22, 2024 on Expedia
by A traveller
Posted Jan. 22, 2024 on Expedia
by A traveller
Posted Jan. 20, 2024 on Expedia
I love the rooms, I got the room with the walk out patio and it fit us 3 comfortably. the rooms were very clean, well set up, and had everything we needed in them. We all loved the pool and the slide especially. We ate at the restaurant and the food prices were good, as well as the food itself. Definitely a 5 star hotel for us.
by A traveller
Posted Jan. 19, 2024 on Expedia
by A traveller
Posted Jan. 19, 2024 on Expedia
by A traveller
one night getaway
Posted Jan. 15, 2024 on HotelsGreat stay, nice to get out of the cold and walk among tropical plants and waterfalls Friendly staff, good food and drinks and convenient to London attractions
Comment from Hotel Management
Jan. 18, 2024 by GSM, Hotel Management
Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us. It's always our goal to provide a memorable experience for our guests, and we're thrilled that we could exceed your expectations.We appreciate your kind words about our facilities and the service provided by our team. Your feedback inspires us to continue delivering exceptional hospitality. We look forward to welcoming you back for another fantastic stay in the future.Guest Services
