I wasn't completely sure what to expect by this booking, but it exceeded my expectations. Our family consisted of two adults and 4 children between 2 and 18. Our room was on the 11th floor, but there were elevators off of the lobby. You used a key card to gain access to the building and a standard key to gain access to the room. The flat itself consisted of two bedrooms, two bathrooms, and a living room/kitchen area with a pull out sleeper sofa. The kitchen included a washer/dryer combo unit, a refrigerator, freezer, dishwasher, stove, microwave. There was also tea and crackers as a welcome gift. Towels and linens were provided, as well as sample sized shampoo/conditioner, soap, and body wash. Laundry detergent was not provided (not that this was expected) but there was a grocery store in the underground mall very closeby (3 minute walk). The tube is also a 3 minute walk. The Jubilee line easily brought you into Central London. I had some concerns about construction noise when I saw the area, but these were unfounded. I was NEVER bothered by any construction noise. You can hear the DLR (light rail) from the unit when the windows are opened, but it never woke me. The unit is furnished very simply, which was fine for our needs. I would guess most of the furniture is from IKEA or a similar store. It was exactly the perfect size for what our family needed and we had absolutely zero issues. I would definitely stay here again if we get to return to London.
