Dao By Dorsett West London

4.0 star property
4-star hotel near Westfield London Shopping Centre

Choose dates to view prices

Photo gallery for Dao By Dorsett West London

Reception
Dao Studio Park View
Lobby
Dao Studio Terrace | Private kitchen
Dao Studio Terrace | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

View in a map
56 Shepherd's Bush Green, London, England, W12 8QE
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Place, Buckingham Palace
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

Dao Studio Park View

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Duplex

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Premium One Bedroom Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Dao Studio Double

8.6 out of 10
Excellent
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Dao Studio Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Dao Studio Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 3 miles (5 km) of Hyde Park. Buckingham Palace and Piccadilly Circus are also within 6 miles (10 km).

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Hyde Park - 7 min drive - 4.7 km
  • Buckingham Palace - 11 min drive - 6.6 km
  • Piccadilly Circus - 13 min drive - 7.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 4 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪The Defector's Weld - ‬3 min walk
  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪BrewDog Shepherd's Bush - ‬1 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Falafel Hut - ‬4 min walk

About this property

Dao By Dorsett West London

4-star hotel near Westfield London Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Dao By Dorsett West London.

This 4-star London hotel is smoke free.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Dao By Dorsett West London offers 74 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels, pay movies, and smart speakers. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Pay movies
  • Smart speaker

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Dao By Dorsett West London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 347 reviews
Rating 8 - Good. 80 out of 347 reviews
Rating 6 - Okay. 32 out of 347 reviews
Rating 4 - Poor. 21 out of 347 reviews
Rating 2 - Terrible. 14 out of 347 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juliette

Stayed 6 nights in Jun 2025

8/10 Good

Yoke Eng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - near to mall and train station
Stayed 4 nights in Jun 2025

6/10 Okay

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Separate email sent with photos showing the unhygienic condition of the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jayvind

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and value for money
Stayed 2 nights in May 2025

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, definitely recommended

It was amazing weekend. Spent some time in spa, then had awesome dinner with amazing view. Breakfast was delicious.
Stayed 2 nights in May 2025

10/10 Excellent

Amelia

Stayed 2 nights in May 2025

4/10 Poor

Marcia Veronica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
For a lovely looking hotel, my stay was disappointing. It started with check in where they initially didn't have a record that I also booked breakfast. I provided them with my confirmation which showed that I had selected and paid for breakfast and after investigating from their end they acknowledged that this was the case and resolved the issue on their records. When we went to our apartment, the room had a strong smell of cigarettes and it was clear that whoever stayed in the apartment beforehand was smoking in the room. As a none smoker with a child, staying in this room was not an option so I reported this to the reception and the Manager Victoria was amazing and came to the room and moved me to another apartment that was bigger than the one we were initially in. When it came to going to bed, I was horrified when I pulled back the sheets. There were noticeable blood stains and other stains on the inside of the covers and also some on the outside of the covers on closer inspection. Again I called reception and the Manager Victoria arranged for house keeping to come and change the bedding which they did promptly. Breakfast was okay but I had to bring to the attention of the staff dirty plates and cutlery that was amongst the clean ones. Finally the floor to the corridor where we was staying was not very clean and could have done with being swept up. It was disappointing overall for somewhere that has a lot of potential. I wouldn't stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Lianka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David, Gastonia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Morium

Stayed 1 night in May 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

FATIMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home!
Stayed 6 nights in May 2025

10/10 Excellent

Danielle

Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a few times now, rooms are a great size, everything you need, could do with better pillows, but that a personal preference.
Stayed 2 nights in May 2025

10/10 Excellent

Alaa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My preferred place in London

Check in and check out were seamless and easy. Viraj at the front desk was always helpful and friendly. I have been a Dorsett client since 2014 and it is always my preferred stay in London.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, nice, spacious room
Stayed 3 nights in Apr 2025

10/10 Excellent

Divya

Stayed 1 night in Apr 2025

10/10 Excellent

Bernard

Stayed 1 night in Apr 2025

10/10 Excellent

Bernard

Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good amenities, and great location
Stayed 6 nights in Apr 2025

6/10 Okay

Enrique

Liked: Cleanliness, staff & service

Ok stay over all

The room had extras for accommodation. The shower did have a smell of mold. We told the front and they apologize. The beds are stiff and pillows too.
Stayed 1 night in Apr 2025

8/10 Good

Candace

Stayed 3 nights in Mar 2025