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DoubleTree by Hilton Hotel London ExCel

4.0 star property
4-star hotel near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Restaurant
Restaurant
Exterior
Twin Room (Guest)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, Royal Victoria Bridge
    ‪13 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(50 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Water View)

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

9.4 out of 10
Exceptional
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Water view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed (Water View)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Water View)

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • Free WiFi

View all photos for Queen Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Queen Room with Sofa Bed

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room with View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room with View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Queen Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Deluxe Twin Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Accessible Deluxe Twin Room with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Queen Room with Water View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom King Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom King Suite with City View

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Queen Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Queen Suite with City View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Suite with Water View

  • Sleeps 2
  • Free WiFi

View all photos for Queen or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Queen or Twin Room

  • Sleeps 2
  • Free WiFi

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About the area

London

Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of The Arena. London Stadium and Westfield Stratford City are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • Thames Barrier Park - 12 min walk - 1.0 km
  • Royal Victoria Bridge - 13 min walk - 1.2 km
  • IFS Cloud Royal Docks Station - 3 min drive - 2.0 km
  • Thames River - 6 min drive - 2.4 km

Getting around

  • Prince Regent Station - 5 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬14 min walk
  • ‪Subway - ‬10 min walk
  • ‪Sandwich & Co. - ‬14 min walk
  • ‪Chicken Hut - ‬10 min walk
  • ‪Costa Coffee - ‬13 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

4-star hotel near ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 882 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly DoubleTree by Hilton Hotel London ExCel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 287 guestrooms or units
  • 9 levels
  • 882 sq ft of conference space
  • 82 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Reception
Hampton by Hilton London Docklands
Docklands
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $117
CA $140 total
includes taxes & fees
May 25 - May 26
Hampton by Hilton London Docklands

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 10

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.5 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ramada Hotel London Docklands

Ramada London Docklands

DoubleTree Hilton Hotel London ExCel

DoubleTree Hilton London ExCel

DoubleTree by Hilton Hotel London ExCel Hotel

DoubleTree Hilton Hotel ExCel

DoubleTree by Hilton Hotel London ExCel London

DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

How close is DoubleTree by Hilton Hotel London ExCel to the airport?

DoubleTree by Hilton Hotel London ExCel is 1.6 mi (7-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on May 25, 2026 start from CA $137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel London ExCel have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel London ExCel.

Does DoubleTree by Hilton Hotel London ExCel offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel London ExCel, but buffet breakfast is offered for a fee of GBP 19.5 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7 AM to 11 AM.

Is there a casino at DoubleTree by Hilton Hotel London ExCel?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Hotel London ExCel?

Free parking is not available at this hotel. Self parking is available for GBP 15 per night.

Does DoubleTree by Hilton Hotel London ExCel have a pool?

DoubleTree by Hilton Hotel London ExCel does not have a pool.

Does DoubleTree by Hilton Hotel London ExCel have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel London ExCel have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel London ExCel to downtown London?

DoubleTree by Hilton Hotel London ExCel is 7.2 mi away from London.

DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Calvin

Stayed 2 nights in Jan 2026

8/10 Good

Amir, Isleworth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was an average 4 star hotel, though a tad spartan. Sadly it lacked amenities in the room. On a brighter note, Andi was superb, helping us every step of the way. Bright professional and very helpful. Commendable. Curious note. When we checked in, Usal clearly stated point-blank that there was no onsite parking. and sent me off to pay £16 to park opposite the Hampton Inn. However when I returned to collect my keys, Andi offered free parking onsite to us as HiltonHonours patron.I also overheard another receptionist offer free parking to a staff member checking in from another city stating "we have to look after each other". I guess it matters who you speak to.
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not only were we greeted with warm cookies upon arrival but we received free parking thanks to a friendly conversation with one of the team - stellar service!
Stayed 1 night in Jan 2026

10/10 Excellent

Naseema

Stayed 2 nights in Jan 2026

10/10 Excellent

SULIMAN

Stayed 2 nights in Jan 2026

10/10 Excellent

Dina

Stayed 4 nights in Jan 2026

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were very patient with my anxieties and exceptional service from everyone I came across
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Stayed 3 nights in Jan 2026

10/10 Excellent

SD

Liked: Cleanliness, staff & service, amenities
The staff are extremely friendly & helpful for your entire stay. The hotel & room was very clean. Food and drinks are excellent & great value. Location is perfect with DLR & Elizabeth Line local. Excel and city airport next door on either side, however you would know as soundproofing is superb
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Dina

Stayed 3 nights in Jan 2026

10/10 Excellent

SImon

Liked: Cleanliness, staff & service, amenities
Good, clean, welcoming hotel. Food was great. Hotel was busy, but staff were attentive. didn't have breakfast as had a 6 am flight out of London City.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Check in staff downgraded my room saying I don't need a sofa.. had booked it so as had a comfortable seat for the evening after a hard days work. Most staff seemed like they were forcing trying to be polite, didnt make for a very friendly atmosphere
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Sep 2025

8/10 Good

Abida, Maple Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was okay
Stayed 5 nights in Nov 2025

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, amenities
Room was beautiful, was given a complimentary upgrade by Irene who was absolutely pleasant and lovely! Beautiful views too.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

2/10 Terrible

F Cerda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific experince the supposed sofa bed you could feel the springs was unusable and the cleaningness was terrible. 2 towels for 3 people. Dirty glasses and bin everyday. Staffuseless. Willnever go back avoid if going with a child.
Stayed 7 nights in Dec 2025

8/10 Good

Nkpoikanke

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Ideal for going to the O2, the bus stop is a 5 mins walk The staff are amazing and the room was very comfy
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service at this hotel went above and beyond to help each guest. This hotel is right on the river Thames and is beautiful. The beds are comfortable. The restaurant is accommodating. Great stay!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location on the River, very convenient for the Excel.
Stayed 2 nights in Dec 2025

8/10 Good

Ruby-Mae

Stayed 3 nights in Dec 2025