See all properties

DoubleTree by Hilton London Kensington

4.0 star property
4-star hotel near Natural History Museum

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London Kensington

Exterior
40-inch flat-screen TV with satellite channels, TV
Studio, 1 Queen Bed, Terrace | Private kitchen
Studio, 1 Queen Bed, Terrace
Lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
100 Cromwell Road, London, England, SW7 4ER
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪7 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(106 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

Suite, 2 Double Beds (Duplex)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Shower, rainfall showerhead, free toiletries, hair dryer

Family Room, 2 Double Beds, Connecting Rooms

  • 42 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen

Apartment, 1 Bedroom

  • 90 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed (Duplex)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

40-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

7.8 out of 10
Good
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Duplex)

40-inch flat-screen TV with satellite channels, TV

Suite, 1 Queen Bed with Sofa bed (Duplex)

7.0 out of 10
Good
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed, Terrace

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for King Room-Accessible

Bathroom

King Room-Accessible

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Duplex King Suite

  • Sleeps 4

Duplex King Suite With Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

View all photos for One-Bedroom King Apartment

Bathroom

One-Bedroom King Apartment

  • Sleeps 7

Duplex Queen Suite With Sofa Bed

  • Sleeps 4

Accessible Room with Two Double Beds

  • Sleeps 4

Deluxe Room with Two Double Beds

  • Sleeps 4

Loft Suite 2 Doubles

  • Sleeps 6

Deluxe Room with Three Double Beds

  • Sleeps 6

View all photos for Family Connecting Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Family Connecting Deluxe Room

  • Sleeps 8

You may also like

Ad
View from property

London Heathrow Marriott Hotel

Heathrow Villages
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,342 reviews
The price is CA $182
CA $218 total
includes taxes & fees
Dec 5 - Dec 6
London Heathrow Marriott Hotel

About the area

London

City center retreat .Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Royal Albert Hall. Hyde Park and Harrods are also within 2 miles (3 km).

What's nearby

  • Cromwell Road - 1 min walk - 0.0 km
  • Imperial College London - 6 min walk - 0.5 km
  • Natural History Museum - 7 min walk - 0.7 km
  • Royal Albert Hall - 12 min walk - 1.0 km
  • Hyde Park - 13 min walk - 1.1 km

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • ‪Club Lounge - ‬4 min walk
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Stanhope Arms - ‬2 min walk
  • ‪Wingstop Gloucester Road - ‬1 min walk

About this property

DoubleTree by Hilton London Kensington

4-star hotel near Natural History Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
The Bailey's Hotel London Kensington
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 2,212 reviews
The price is CA $272
CA $327 total
includes taxes & fees
Nov 30 - Dec 1
The Bailey's Hotel London Kensington

Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Reviews

DoubleTree by Hilton London Kensington Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 447 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

Reviews

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1/2 block walk from Gloucester Rd Underground station (no lift from Piccadilly line platform, so have to carry bags up one flight of stairs before accessing lift, but otherwise very easy hike with bags). Several places to eat from across the street (Ask Italian is delicious) to 2 blocks away in addition to restaurant at hotel. Super friendly staff at front desk. Check-in isn’t officially until 3pm, but they’ll secure your bags for you soon as you get there so you can explore around without worrying about them. And they’ll let you into a room earlier than 3 if housekeeping manages to get one ready earlier. Room was very spacious with king bed, refrigerator and large washroom. 5-stars from us at this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Hillary, Palmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in an excellent location with lots of shopping and food. We were able to walk to all the sights we wanted to see. We arrived very early and they were very kind to check in all our luggage and hold it until our rooms were available. The rooms are nice and spacious and the bedding was comfortable. The breakfast has lots of options and the staff was lovely. I would Definitely stay here again
Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Black mould in the bathroom - smell was awful.
Stayed 2 nights in Aug 2025

8/10 Good

gelcys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds . Nice area near the tube . Clean . Excellent service
Stayed 3 nights in Aug 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jingzhou

Stayed 3 nights in Aug 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a family of four the room was a bit small. But overall great location, beds were very comfortable, so many dining options, and transportation was very close by. Staff was wonderful, always helpful.
Stayed 5 nights in Jul 2025

6/10 Okay

Holly

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Requested early check-in and was told that they would email us when our room was done. No email received.
Stayed 4 nights in Jul 2025

10/10 Excellent

Iryna, Chihuahua

Stayed 5 nights in Jul 2025

10/10 Excellent

Isabelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to see the best sites in London. Rooms are clean, staff is courteous and helpful with questions about local transit. Best of all the hotel has AC for those hot summer months!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet room, super comfy beds and amazing staff
Stayed 4 nights in Jul 2025

6/10 Okay

Anamaria, Fort Pierce

Travelled with family
Liked: Staff & service
They only have one elevator working.
Stayed 4 nights in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service
The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.
Stayed 4 nights in Jun 2025

6/10 Okay

Jose Luis de

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The only complain is that the mattresses are too firm. My wife and I couldn't sleep because of the mattresses, it was like sleeping on the floor.
Stayed 3 nights in Jun 2025

6/10 Okay

Kafkas

Travelled with family and small children
Liked: Staff & service
Its a good location, room was a little bit dark, breakfast was average, breakfast room layout was wrong, coffee station in the entryway causes people pile up, elevator renovation at a peak season causes longer waiting times. Generally it does the job for a good sleep..
Stayed 4 nights in Jun 2025

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant few days relaxation. We have stayed in several doubletree hotels and have never been disappointed yet.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great place and the best location
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tara

Stayed 3 nights in May 2025

10/10 Excellent

CARA, Little Elm

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore London

We love London, and my wife's favorite location in the city is Kensington. We were here for a short stopover stay to see Oliver on the West End before traveling to visit friends in the Netherlands. This hotel was perfect for us! First, the location was great for walking the streets and mews of Kensington and taking in Kensington Gardens and Hyde Park, and being located right across the street from Gloucester Road station made it even better to get anywhere in London. Second, the king deluxe room was amazing. It was large, updated, and the bed was huge and very comfortable. The staff were very friendly. We did not use the bar or onsite restaurant options because we wanted to get out and explore the city, but they all looked quite lovely. We will be back to London definitely and would stay here again for sure. Highly recommended!
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the hotel was great. Location is ideal as the tube station is just across the street. Hotel is clean. Amenities are nice. My only complaint was front desk staff was pretty rude at check-in.
Stayed 1 night in May 2025

10/10 Excellent

IOI IP

Stayed 4 nights in Apr 2025