Ratings based on 289 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Nov. 19, 2022 on Expedia
good
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 30, 2022 on Hotels
5 out of 5
by A traveller

Great little hotel

Posted Oct. 22, 2022 on Hotels
Great little hotel close to Romford town centre and several shops and restaurants also cliee by
4 out of 5
by A traveller

Posted Oct. 17, 2022 on Expedia
Good. Thanks.
4 out of 5
by A traveller

Posted Oct. 17, 2022 on Expedia
Good. Thanks
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 21, 2022 on Hotels
4 out of 5
by A traveller

Mostly very good.

Posted Jul. 17, 2022 on Hotels
I’ve stayed in this hotel several times, every time was a pleasant stay. the staffs are friendly and helpful as always. Very clean rooms but I noticed the toilet seat and cover in my room (#2) is a bit too old. At the first glance, I thought it’s dirty but then realised it’s old. Could do with a new one. Other than that, everything is very good.
5 out of 5
by A traveller

Really nice

Posted Jul. 4, 2022 on Hotels
Really nice hotel and staff.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 20, 2022 on Hotels
2 out of 5
by A traveller

Functional at best

Posted May 27, 2022 on Hotels
Functional at best, hotel needs renovating and modernisation. Small room which had seen better days, not exactly good value for money considering you can get something better at an equivalent price
Comment from Hotel Management
Jun. 25, 2022 by Stefano , Hotel Management
Dear guest, thank you for your review. We are constantly renovating our hotel and bedrooms. The majority of the rooms have already been renovated. The one you chose is one of our budget rooms. However it was recently renovated and decors, with new tiled shower room with suspended toilet, new sink, new wooden flooring, a new high quality Hypnos bed, desk and a new large smart TV. We also have larger and more spacious superior rooms however your review doesn’t seem to reflect the room you stayed in. Thank you and best regards,