Ratings based on 909 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Chai Wan
Posted Feb. 13, 2024 on Expedia
Close to the Ealing Broadway Station with 10 minute walk and there js a busy stop outside the hotel. Room is spacious but the housekeeping is okay. They failed to clean my room for 2 days in a row even if I put the sign out for housekeeping services. Front desk staff is friendly and will try to rectify any issues that you may have.
Comment from Hotel Management
Feb. 14, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you Antony for your kind review. We take notes of your comments, Best regards. Sgallon.
by A traveller
Great style and location
Posted Feb. 7, 2024 on HotelsLovely staff, every one was friendly and super helpful. Location is great for Questers Theatre, restaurants and shops of Ealing Broadway. They kids loved all the movie references and the breakfast had all the things you’d like (no hot food though). Would happily stay again
Comment from Hotel Management
Feb. 12, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you so much for this great review. We hope to welcome you again soon, Best regards. Sgallon.
by A traveller
Always delivers in every way
Posted Feb. 4, 2024 on HotelsThis is a firm favourite be it for a solo, couple or family stay. Even business. Rooms are spacious and comfortable and the whole team are so friendly and helpful. Especially this morning when they gave some sliced lemons from the bar to add to hot water for my mum who had arrived ill from our holiday abroad. They also sent up a lemon and ginger tea bag! Location is perfect. Not too far from airport so a great option to stay over and travel out the next day. Noon check out is way better than 11am. What a difference an hour makes to get an unwell person up and ready. Look forward to our next stay.
Comment from Hotel Management
Feb. 5, 2024 by Ibis Styles London Ealing, Hotel Management
Wow you made my day with such an heartwarmed review, we hope to welcome you again. Best regards. Sgallon.
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you. Best regards.
by A traveller
Posted Jan. 25, 2024 on Hotels
I stay there regularly as I like the rooms, breakfast is whatever you want it to be. Can fuel up for the day without having unhealthy fry. Location is excellent for central London & Heathrow. Vital for me.
Comment from Hotel Management
Jan. 29, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you David. Best regards, Sgallon.
by A traveller
Ealing Ibis - fab stay.
Posted Jan. 13, 2024 on HotelsExcellent stay, cost - value when block booking, continental breakfast fresh and tasty. Room comfortable, warm, and tea etc provided, hairdryer.
Staff welcoming, and helpful.
Comment from Hotel Management
Jan. 15, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you for your review, Best regards. Sgallon.
by A traveller
Posted Jan. 7, 2024 on Hotels
We used to live in Ealing and so it made sense to stay here for a few days before getting a flight from Heathrow. All staff were friendly and so helpful, we had a lot of bags and they were happy to store them for us on check out day. We also had a parcel delivered and they took it in safely for us. It's so close to all shops and restaurants and transport links and the inside is modern and bright unlike some chain hotels that are so tired. We particularly loved how dark the rooms were for sleeping. Although I we understand why some reviews saw this as a negative too, we needed to work from the room for 2 of the days we stayed and it is very dark even with the curtains open. Easily fixed with a brighter lamp.
The only slight feedback would be the showers could be better, the water takes a long time to get hot and they aren't very powerful and as there is on half a pane of glass it feels cold when you are in there.
Otherwise a really great stay and we would return.
Comment from Hotel Management
Jan. 9, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you very much for your kind review. We hope to welcome you again soon. Best regards.
by A traveller
Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you very much for your kind review. We hope to welcome you again soon. Best regards.
by A traveller
Posted Jan. 3, 2024 on Expedia
Modern, clean, quiet, eco-conscious hotel; Broadway movie themed. Excellent location, close to train station, bus, shopping, restaurants. Comfy mattress, large rooms w/ above average toilet & shower area. Soft, large towel (no wash cloth or hand-towel). Arrived early & were allowed to leave luggage in locked storage at hotel. Nice bfast, buffet/food serving area is small & bfast area is very loud/echoey. Overall, very highly recommend.
Comment from Hotel Management
Jan. 9, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you very much for your kind review. We hope to welcome you again soon. Best regards.
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 4, 2024 by Ibis Styles London Ealing, Hotel Management
Thank you for your review.Best regards. Sgallon.
