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Kaya Great Northern Hotel

5.0 star property
5-star luxury hotel near The Harry Potter Shop at Platform 9 3/4, connected to a rail/subway station

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Photo gallery for Kaya Great Northern Hotel

Exterior
Interior
Meeting facility
Property amenity
2 bars/lounges, cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
King's Cross St Pancras Station, Pancras Road, London, England, N1C 4TB
  • Place, The Harry Potter Shop at Platform 9 3/4
    ‪1 min walk‬
  • Place, British Library
    ‪4 min walk‬
  • Place, Coal Drops Yard
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Victorian, Larger Guest Room, King

Victorian, Larger Guest Room, King

Victorian, Larger Guest Room, King

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage, Larger Guest Room, Queen

Heritage, Larger Guest Room, Queen

Heritage, Larger Guest Room, Queen

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Queen, High Floor

Edwardian, Guest Room, Queen, High Floor

Edwardian, Guest Room, Queen, High Floor

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Double,High Floor

Edwardian, Guest Room, Double,High Floor

Edwardian, Guest Room, Double,High Floor

  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Couchette, Smaller Guest Room, Double

Couchette, Smaller Guest Room, Double

Couchette, Smaller Guest Room, Double

10.0 out of 10
Exceptional
(2 reviews)
  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Heart of London.You'll be steps from The Harry Potter Shop at Platform 9 3/4 and within a 10-minute walk of British Library with a stay at this London City Centre hotel. Also, Coal Drops Yard is within half a mile (1 km) and Camden Markets is within 2 miles (3 km).

What's nearby

  • The Harry Potter Shop at Platform 9 3/4 - 1 min walk - 0.2 km
  • St Pancras Chambers - 3 min walk - 0.3 km
  • British Library - 4 min walk - 0.4 km
  • Coal Drops Yard - 5 min walk - 0.4 km
  • Russell Square - 13 min walk - 1.2 km

Getting around

  • London (QQK-King's Cross Train Station) - 1 min walk
  • King's Cross & St. Pancras Underground Station - 1 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪The Parcel Yard, King's Cross - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪GNH Bar and Terrace - ‬2 min walk
  • ‪German Gymnasium - ‬2 min walk
  • ‪Plum + Spilt Milk - ‬1 min walk

About this property

Kaya Great Northern Hotel

5-star luxury hotel near The Harry Potter Shop at Platform 9 3/4, connected to a rail/subway station
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kaya Great Northern Hotel. The hotel can provide concierge services and wedding services. You'll have access to the indoor pool and health club at a partner property.

This 5-star London hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1854
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Kaya Great Northern Hotel offers 88 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 22.50 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Great Northern

Reviews

Kaya Great Northern Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 590 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

Reviews

10/10 Excellent

Kornelia, Georgetown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. All trains and subways are nearby. Great dining options. The rooms were quiet and comfortable.
Stayed 4 nights in Jun 2025

8/10 Good

Caroline

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Earnell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and more of what you expect of a luxury hotel ☺️
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Traffic noise Receptionist appeared a bit confused Some machinery started up outside at 4 in the morning Handy for the station but way overpriced
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for eurostar. Very comfortable rooms, staff helpful Everything you need in close proximity.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimli, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

zin

Liked: Amenities
Disliked: Staff & service
The reception checking in service was very inefficient. Although breakfast was included my booking for 2 nights and paid fully at the time of booking on Expedia, we were turned down at the restaurant for breakfast. I showed my booking confirmation email which clearly stated the breakfast was included, we were asked to wait for about 10 minutes at the table before the staff came back to tell me tgat the breakfast was not included. Then we were asked to go dowbstairs to go to the reception and yo check it again. Then the receptionist said it was included. She put it down toExpedia website not connecting to their website. I xannot believe how inefficiently they run what the so called 5 star hot and make the guest feeling as if we were cheating ! And caising an argument . The checking in process took so long in tge narrow cooridor , with a small desk with 3 staff proceesing 1x checking in for a couple in front of me took over 20 minutes. I dobt really think these staff know what they were doing. There was no erlcoming atmosphere either. If notbecause of the lication, i would not recommend here . I paid over £580 for two nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristie

Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

So convenient, excellent service, great view, very quiet which I was concerned about because of busy location.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning didn’t work and the TV wasn’t tuned to anything and the fridge was terrible throwing out so much heat was frihp
Stayed 1 night in Jul 2025

4/10 Poor

Rhema

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
I would not recommend. The room was tiny and not suitable as a hotel room. Bed was pushed against the wall and we had to struggle in and out. The bathroom was tiny. There were no usb outlets, no kettle, no tea- just coffee. We requested iron and it took ages and once it arrived we struggled as it took up half the space . I was shocked given what we paid. Stay at the Y.
Stayed 1 night in Jul 2025

10/10 Excellent

Perlla

Stayed 1 night in Jun 2025

10/10 Excellent

james, morpeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Phillip

Stayed 1 night in Jun 2025

8/10 Good

Perdita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the room and the everyone there were so friendly. Also so apologetic when one of the rooms was not ready for a while. There was a little incident with a man slumped at the lift area but apart from that it was a wonderful hotel. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely convenient location

Extremely convenient location, right beside King's Cross and St. Pancras Station. The room is small but clean. Service is nice.
Stayed 7 nights in Jun 2025

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good overall. Decided to have breakfast there. When I said the toast was burnt, the waiter agreed and I heard him telling someone else, but no one offered me another choice. Seems a shame not to include unlimited coffee in the breakfast price but charge for extra cups.
Stayed 3 nights in Jun 2025

8/10 Good

Georg

Travelled with partner
Liked: Cleanliness, staff & service
Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure
Stayed 5 nights in Jun 2025

6/10 Okay

Jason

Business traveller
Liked: Staff & service
Staff were amazing but the room is not 5*, more like a 3* hotel. Bathroom is aged and not clean. Many visible discoloration on tile joins and stains on walls of room. If this was a 3* hotel I wouldn't have cared but having stayed in real 5* hotels this hotel is 3* at best but they charge 5* prices. The only advantage of this hotel is it's proximity to underground and kings cross station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London visit

So convenient for trains and underground. Room lovely and comfy everything you need. Very helpful staff.
Stayed 1 night in May 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Five star hotel prices for a 2/3 star room. There is no reception area to speak of, service was ok, but not what you would expect for the price, but the overall feeling was vey deflated at the room which was tiny - only as wide as the bed which was beside the wall, so only one side of the bed was useable - not worth GBP400
Stayed 1 night in May 2025

8/10 Good

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

ashley

Stayed 1 night in May 2025