Note fondée sur 118 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 déc. 2019 sur Hotels
par un voyageur
Publié le 9 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
11 déc. 2019 par Eirini Athanasopoulou, Gestion de l’hôtel
Thank you for taking the time to review our Hotel.
It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive score.
We look forward to welcoming you back to Lincoln Plaza London in the not too distant future.
Kind Regards,
Eirini Athanasopoulou
Guest Experience Manager
par un voyageur
Excellent hotel
Publié le 7 déc. 2019 sur HotelsCommentaires de Gestion de l’hôtel
11 déc. 2019 par Eirini Athanasopoulou, Gestion de l’hôtel
Thank you for taking the time to review our hotel.
It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive score.
We look forward to welcoming you back to Lincoln Plaza London in the not too distant future.
Kind Regards,
Eirini Athanasopoulou
Guest Experience Manager
par un voyageur
Publié le 20 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
15 déc. 2019 par Eirini Athanasopoulou, Gestion de l’hôtel
Dear Anonymous,
Following your recent stay here at Lincoln Plaza London, I would like to thank you for having taken the time to complete our guest questionnaire.
It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed most aspects of your visit and I have shared your feedback with all my team.
I look forward to the pleasure of welcoming you again to Lincoln Plaza London in the near future.
Kind Regards,
Eirini Athanasopoulou
Guest Experience Manager
par un voyageur
THIS HOTEL IS SHUT DOWN
Publié le 3 juill. 2022 sur HotelsDO NOT BOOK THIS HOTEL! IT HAS BEEN SHUT DOWN FOR NEARLY TWO YEARS!!!
Trying to get my money back and compensation as it cost me a fortune because we were stranded! Usual story you can not just ring someone for help!
If you book a hotel ring them!
par un voyageur
Publié le 14 mai 2022 sur Hotels
par un voyageur
Publié le 17 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2020 par Eirini Athanasopoulou , Gestion de l’hôtel
Dear Anonymous,
Thank you very much for taking the time to share your feedback regarding your recent stay at Lincoln Plaza London.
Your valuable feedback is important to ensure that we continually deliver the ultimate experience. At the same time, I was concerned to see that on this occasion we did not meet some of your expectations.
Please share us with more details about your stay so we can address any challenges you encountered with the concern department in order to prevent the reoccurrence in the future.
We are looking forward to hear from you.
Kind Regards,
Eirini Athanasopoulou
Guest Experience Manager
par un voyageur de West Yorks
Publié le 11 mars 2020 sur Expedia
A very modern but smallish hotel. In the shadow of other blocks near Canary Wharf. Found some things like lift and bathroom things uninuitive to use. Could not get anything other than tepid water from sink tap. Sliding bathroom door worked poorly. These are basics and more important than fancy lighting. Pricey even excluding breakfast.
Commentaires de Gestion de l’hôtel
17 mars 2020 par Eirini Athanasopoulou, Gestion de l’hôtel
Thank you very much for taking the time to complete our feedback survey following your recent stay at Lincoln Plaza London.
I have noted your comment regarding the issues you facd in your room. Please accept my sincere apologies for the inconvenience caused in this respect. This is certainly not the level of service we want our guests to experience and I can fully understand your disappointment concerning the same. Allow me to inform you that all the issues are addressed to the relevant department heads.
We look forward to welcoming you back at Lincoln Plaza London.
Kind Regards,
Eirini Athanasopoulou
Guest Experience Manager
par un voyageur
Supernöjd
Publié le 10 mars 2020 sur HotelsSuperfint, nära till närmsta station, skön säng. Vi köpte frukost på hotellet en dag, men den var ingen höjdare. Rekommenderar att ni går ut och äter.
Commentaires de Gestion de l’hôtel
17 mars 2020 par Eirini Athanasopoulou , Gestion de l’hôtel
Dear Johanna,
Thank you for taking the time to write to us. It was a pleasure having you stay at Lincoln Plaza London.
I have noted your comment regarding the breakfast experience. Please accept my sincere apologies for the inconvenience caused in this respect.
Rest assured that we have looked into the matter and immediate action has been taken to remedy this shortfall in service which you experienced and to avoid recurrence of the same in the future.
We look forward to welcoming you back at Lincoln Plaza London.
Kind Regards,
Eirini Athanasopoulou
Guest Experience Manager
par un voyageur
Publié le 9 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2020 par Andreea Tanase , Gestion de l’hôtel
Thank you very much for taking the time to fill out our Guest Questionnaire and for the ratings you have provided for our services and facilities.
It is our philosophy to ensure that we provide our guests with the highest standards of product at all times, and I can see that we let you down on this occasion. Rest assured that I will share your scores with the hotel team.
If you have any additional information with regards to the service you received, your comments would be greatly appreciated as they do help us maintain the high standards that we strive to achieve.
We do hope to welcome you back to Lincoln Plaza London very soon and I remain at your disposal for any future assistance.
