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Novotel London Waterloo

4.0 star property
Family-friendly 4-star hotel near London Eye

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Photo gallery for Novotel London Waterloo

Bar (on property)
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Air conditioning
  • Gym

Explore the area

View in a map
113 Lambeth Road, London, England, SE1 7LS
  • Place, London Eye
    ‪12 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Place, Buckingham Palace
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(41 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(36 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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includes taxes & fees
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About the area

London

City center stay.Within a 15-minute walk of this London City Centre hotel, you'll find London Eye and Westminster Bridge. Big Ben and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • London Eye - 12 min walk - 1.1 km
  • Westminster Abbey - 14 min walk - 1.2 km
  • Big Ben - 15 min walk - 1.3 km
  • Buckingham Palace - 4 min drive - 2.0 km
  • Trafalgar Square - 4 min drive - 2.1 km

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬6 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Florentine Trattoria - ‬8 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬1 min walk
  • ‪Tamesis Dock - ‬6 min walk

About this property

Novotel London Waterloo

Family-friendly 4-star hotel near London Eye
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A fitness center, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Reviews

Novotel London Waterloo Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice, walking distance from everything
Stayed 2 nights in Sep 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel, good location. Nice room, slight wear in the bathrooms which could be improved. Nice comfortable beds. Overall a great base for visiting the sights of London.
Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, booked a room with 2 beds, came with 1 bed and 1 small couch that converts to a bed. Know that the shower is glass that can be seen right through from room, also the sink is directly in the main room. Fortunately the manager upgraded me to a room with normal bathroom. Thanks! Restaurant is dark and not always open.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yanfang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to visit in London. Recommended it!
Stayed 2 nights in Jul 2025

8/10 Good

Allister

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reliable hotel
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco hotel

Clean and eco friendly hotel with refillable bottle with filtered water. Good location. But housekeeping needs a bit of reminding for missing things in the room.
Stayed 7 nights in Jul 2025

2/10 Terrible

aris

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Alberto

Liked: Cleanliness
Nice hotel
Stayed 4 nights in Jul 2025

8/10 Good

Kin-Yip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is within walking distance to some of the key attractions
Stayed 3 nights in Jul 2025

10/10 Excellent

lu

Stayed 6 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, modern, good breakfast, conveniente location. Would definitwly stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Orin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Marty

Liked: Cleanliness, amenities, property conditions & facilities
great breakfast and rooms and staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2025

2/10 Terrible

Akintunde

Disliked: Cleanliness, staff & service, property conditions & facilities
The electrical system sparked and we lost power in our room, and the room was dirty and stinking, even the new room they moved us to was stinking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anna Ewa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything great! Walking distance to lots of attraction.
Stayed 6 nights in Jun 2025

6/10 Okay

Reza

Everthings are lower than my expectations
Stayed 7 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Elier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio ,y muy atentos
Stayed 3 nights in Jun 2025

10/10 Excellent

Fay T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in an easily accessible part of London. Close to the underground for transport.
Stayed 4 nights in May 2025

10/10 Excellent

ELOY

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property. Small charge for early check in but not bad. Very close to airport
Stayed 2 nights in May 2025

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff and super clean everywhere.
Stayed 2 nights in May 2025

10/10 Excellent

Yaritza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Pretty clean rooms. Great for family with kids. Customer service was neutral. Inside the building some humidity in the highway walls. Delicious breakfast! I will visit back!
Stayed 2 nights in May 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is in a great location. The price are good.
Stayed 5 nights in May 2025