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Novotel London Waterloo

4.0 star property
Family-friendly 4-star hotel near London Eye

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Photo gallery for Novotel London Waterloo

Bar (on property)
Bar (on property)
Exterior
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
113 Lambeth Road, London, England, SE1 7LS
  • Place, Thames River
    ‪3 min walk‬
  • Place, St. Thomas' Hospital
    ‪6 min walk‬
  • Place, London Eye
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪33 min drive‬

Room options

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(41 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(37 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Front of property

Hotel Riu Plaza London Victoria

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  • Breakfast included
  • Free WiFi
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4.4 out of 5, Excellent, 3,128 reviews
The price is CA $211
CA $253 total
includes taxes & fees
Dec 24 - Dec 25
Hotel Riu Plaza London Victoria

About the area

London

City center stay.Within a 15-minute walk of this London City Centre hotel, you'll find London Eye and Westminster Bridge. Big Ben and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • Thames River - 3 min walk - 0.3 km
  • St. Thomas' Hospital - 6 min walk - 0.6 km
  • Westminster Bridge - 11 min walk - 0.9 km
  • Westminster Abbey - 12 min walk - 1.1 km
  • London Eye - 12 min walk - 1.1 km

Getting around

  • Lambeth North Underground Station - 9 min walk
  • Vauxhall Station - 14 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Park Plaza Riverbank Restaurant - ‬6 min walk
  • ‪Florentine Trattoria - ‬8 min walk
  • ‪Mezemiso - ‬5 min walk
  • ‪Hotel Novotel London Waterloo Bar - ‬1 min walk
  • ‪Chino Latino - ‬6 min walk

About this property

Novotel London Waterloo

Family-friendly 4-star hotel near London Eye
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A fitness center, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
  • Gym
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 24 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice, walking distance from everything
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Travelled with group
Air conditioning was poor. The room cleaning was very poor. There seemed to be some shortfalls in cleaning and replenishment for the room. Definitely not a 4 star The view was beautiful and the are seemed safe excellent for walking to attractions
Stayed 6 nights in Sep 2025

8/10 Good

JOSE RODOLFO

Travelled with partner
Liked: Staff & service, property conditions & facilities
You can walk to many touristic locations from there but it is unsafe by night. The first floors smells like fish very strong. You can do so much better for the same price
Stayed 4 nights in Sep 2025

8/10 Good

Hitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, very polite and accommodating. Room was fine tea coffee making facilities and a recyclable water bottle. The down side was the area, it was far from any convenience stores so you just have to remember to pick up snacks and drinks before you get back to the hotel. Traffic was bad so it wasn’t worth taking a bus to Westminster it was quicker to walk. Nearest tube was Lambeth North which was still a 12-15 minute walk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marliza, buena park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definely my family will come back. Better than Novotel Rungis in Paris.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Very spacious room especially for central London. 3 adults 1 queen size bed and a double sofa bed which was comfortable. Very clean and in good condition
Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Stayed 1 night in Sep 2025

8/10 Good

NUTAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Location, Location, Location! Close to all tourist spots! Room we booked (executive) was good size for 3 people! Comfortable, Great Customer Service! Cons - AC was not great… we got some fans though! Food was blah!
Stayed 4 nights in Sep 2025

8/10 Good

ALRIC ANTONIO, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a very friendly staff and the location had easy access to the Central London area sites and tours (all within walking distance). If it wasn’t for taking an entire day to resolve an air conditioning issue and the early morning construction type noises, it would have been an excellent review.
Stayed 6 nights in Sep 2025

8/10 Good

SAMAKSHI, Newcastle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family friendly place to stay close to attractions. Morning breakfast was good to kickoff the day. Room were clean, service prompt and beds comfortable
Stayed 5 nights in Aug 2025

6/10 Okay

Selvan

Travelled with family
Non
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Michelle Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, walkable to most major attractions, staff friendly and helpful would definitely stay again if ever back in this area.
Stayed 6 nights in Aug 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good location but the neighborhood is a bit sketchy, especially at night. The restaurant is pricey and the food is just okay. The beds were comfortable though and the bathrooms were good. Lots of clean towels. Air conditioning was really good as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

AM

Stayed 5 nights in Aug 2025

10/10 Excellent

Elvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very quiet even when the hotel was buzzing with activity. The English breakfast was plentiful and excellent The showers were very nice. The glass separating the sleeping area and the shower can be be fogged and unfogged which was interesting. I would recommend this hotel for couples and fun seekers.
Stayed 6 nights in Jul 2025

10/10 Excellent

Reddy

Family friendly
Stayed 5 nights in Jul 2025

10/10 Excellent

Shaquille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kunali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great area but nearest tube station was 10 minutes away so be ready to walk if planning to use local transportation
Stayed 4 nights in Jul 2025

8/10 Good

RENE, Hialeah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was only 15 minutes walking to the Big Ben, Parlamento, Eye of London, the room were clean, but the first room that they give us the restroom was small, the door doesn’t close and the water coming out, we talked and they change to another room much better, they don’t let you coming check in early, we have to wait to 3:00pm sharp for check in, the hotel have breakfast very good for 20 pounds. In overall that was a good option for staying in London
Stayed 7 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptional. Very clean. Staff was friendly and professional. Location of this hotel is very convenient. It is very close (walkable) to many London sites but not in the busy tourist areas. Highly recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Samandip

Stayed 3 nights in Aug 2025

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness
Location
Stayed 4 nights in Jul 2025