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Raffles London at The OWO

5.0 star property
5-star luxury hotel near Trafalgar Square

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Photo gallery for Raffles London at The OWO

Premium bedding, down comforters, memory foam beds, minibar
Creator video
Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
57 Whitehall, London, England, SW1A 2BX
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Place, Big Ben
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner

Suite, Corner

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, down comforters, memory foam beds, minibar

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Ministerial)

Premium bedding, down comforters, memory foam beds, minibar

Suite (Ministerial)

  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Westminister)

Suite (Westminister)

Suite (Westminister)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Twin

Junior Suite Twin

Junior Suite Twin

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Queen Beds

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London City Centre
  • Spa
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CA $402 total
includes taxes & fees
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About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit Trafalgar Square and Thames River, both within a 5-minute walk. Big Ben and Leicester Square are also within half a mile (1 km).

What's nearby

  • Trafalgar Square - 3 min walk - 0.3 km
  • Thames River - 4 min walk - 0.4 km
  • Leicester Square - 6 min walk - 0.6 km
  • Big Ben - 8 min walk - 0.7 km
  • Piccadilly Circus - 9 min walk - 0.8 km

Getting around

  • Charing Cross Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 57 min drive

Restaurants

  • ‪The Clarence - ‬1 min walk
  • ‪Sherlock Holmes - ‬4 min walk
  • ‪The Tattershall Castle - ‬4 min walk
  • ‪Old Shades - ‬2 min walk
  • ‪50 Kalò Di Ciro Salvo - ‬4 min walk

About this property

Raffles London at The OWO

5-star luxury hotel near Trafalgar Square
Raffles London at The OWO offers its guests a full-service spa, an indoor pool, and a health club. There are 9 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Raffles London at The OWO. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 3 bars or lounges
  • Built in 1906
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
Raffles London at The OWO offers 120 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 3 bars/lounges
  • 9 restaurants
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Smooth flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPad

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 45 for adults and GBP 22.50 for children
  • Valet parking fee: GBP 70 per night
  • Rollaway bed fee: GBP 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT, and WeChat Pay
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, and PayPal. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)

Raffles London at The OWO Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 89 out of 95 reviews
Rating 8 - Good. 3 out of 95 reviews
Rating 6 - Okay. 1 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel G

Stayed 8 nights in Dec 2025

10/10 Excellent

Xiayang

Stayed 4 nights in Nov 2025

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is ALWAYS amazing and wonderful everytime we stay here. The staff is warm and courteous. They know their guests by name and call them by it EVERYTIME they encounter them without prompts or computers. The rooms are beautiful and spacious with every amenity imaginable. This is our favorite hotel in the world.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful old building lovingly restored. Perfect room, very quiet. Amazing spa and pool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything worked as expected. Extra friendly staff, beautiful hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Klaus

Business traveller
Liked: Property conditions & facilities, room comfort
Overall the room did not meet our expectations. The room lacked a wauw effect. The amenities (slippers, toothbrush, comb etc.) did not match the general standard nor the pricepoint of the room. The bathrobes seemed in bad condition and washed too hard. Upon checkout we were presented with a discretionary service charge (in other words a tip for the staff). We have never experienced this before and to be honest it puts the guest in an akward and uncomfortable position. The pool area was exceptional, however the staff forgot to bring our coffee order. Although we ordered two similar coffees, one coffee was cold and mild and the other hot and strong. The amount of coffee in the cups was also not the same. We had dinner in The Drawing room, which is beautiful and cosy. The live music gave the atmosphere a boost too. Although the staff were very nice and friendly the service seemed a bit unorganized. We had the prawn cocktails as starters. The prawns were too chewy and the dish needed more salad to balance out the amount of dressing and prawns. The ass.manager Matthew was indeed friendly and very serviceminded. The venison dish was great as were the sides. Overall the staff is veey good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel with a great history. The difference between this hotel and other 5* hotels is the staff. They were all pleasant and helpful and really made you feel comfortable in your surroundings. The staff really are what makes this a great hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eduard

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility; steeped in history. Staff providing excellent service. Best 5* hotel in London.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel. The staff were incredible. Our room was lovely, large and clean. Everything about the hotel is exceptional. The Pool and gym are second to none in the world.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the Best Ever hotel you’ll stay in.

Everything about Raffles London is first class. We like luxury and without doubt this hotel beats every other hotel we’ve been too. Likewise Guerlain spa and treatments sensational. Our new go to stay when we travel to London.
Stayed 1 night in Sep 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wonder if even heaven has better accommodations than the OWO. Fantastic property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, beautiful, historic building. Perfect location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

RODRIGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, Riverside

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Jul 2025

10/10 Excellent

Zeenat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Jul 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025