Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,7 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2020 sur Hotels
Excellent....
Commentaires de Gestion de l’hôtel
21 mars 2020 par Avi, Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us and hope to welcome you in London soon.
par un voyageur
Apartment ok but read terms conditions prior
Publié le 6 mars 2019 sur HotelsApartment clean and spacious BUT make sure to read all terms and conditions before you book. This property does not have a reception/front-desk which means you have to predict your arrival in advance and tell them the EXACT time even weeks prior to your trip. They will bug you with emails until you do! For any delay you THINK you may have they will charge you late check-in fees (in advance). After I paid late check-in fees for 2 hours and arrived eventually only one hour later, I had to wait 10-15 mins for the person to meet me with the key. Also, the person came upstairs at 9:30 pm and took pictures of the whole house, counted glasses etc. just weird. I understand this is the process but everything was so annoying. Also, you will pay deposit and cleaning fees.
Commentaires de Gestion de l’hôtel
16 mars 2019 par Manish, Gestion de l’hôtel
Dear Mihaela,
We thank you for sharing your valuable feedback with us.
Kindly accept our sincere apologies to make you wait for 10 mins. We had requested you to share your exact time of arrival to arrange hassle free check in. You had only provided us time between 2100 hrs to 2200 hrs.
Our apartments are at different locations, hence we could not have a fixed reception.
We had not charged you for cleaning or deposit.
Our colleague had taken pictures of the appliances in apartment to ensure that all of them were placed.
We had sent you few reminder emails as we were not receiving any revert from you. In case of no time of arrival you may had to wait for more than an hour.
We thank you for your kind support.
Regards,
Team Reservations
Recommandé
pour Tout le mondepar un voyageur
Publié le 13 avr. 2018 sur Expedia
It was very nice and clean. Only thing I can say wrong about it, was the parking.
Commentaires de Gestion de l’hôtel
17 avr. 2018 par Martin, Gestion de l’hôtel
It was indeed a pleasure hosting you at our apartment. All of us here would like to thank you for staying with us during your visit to the capital. Whether you were in town for business or pleasure, we hope you've had a great trip! We've done our best to make your flat a lovely, relaxing and spacious place to stay, and hope that everything has lived up to your expectations. Because our customers are so important to us, we aim to adapt and develop to accommodate their wishes and preferences.
Recommandé
pour Événement personnelpar un voyageur
Publié le 5 avr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2018 par Martin, Gestion de l’hôtel
It was indeed a pleasure hosting you at our apartment. All of us here would like to thank you for staying with us during your visit to the capital. Whether you were in town for business or pleasure, we hope you've had a great trip! We've done our best to make your flat a lovely, relaxing and spacious place to stay, and hope that everything has lived up to your expectations. Because our customers are so important to us, we aim to adapt and develop to accommodate their wishes and preferences.
par Hollie
Can't complain...
Publié le 1 juill. 2016 sur HotelsGreat appartment for a business trip!
par Paul de South Yorkshire
Perfectly satisfactory.
Publié le 15 mai 2016 sur HotelsAs long as you've read the booking page and know that there are various apartments across a large complex this accommodation is fine. It's as described.
The apartment was comfortable and had everything you'd need.
A couple of areas to improve - it was warm week and the only way to get the apartment temperature below 26 degrees was to have a through draft with lounge and bedroom windows open - but this means you have noises throughout the night. In the absence of Air Conditioning, fans would be helpful.
par un voyageur
Publié le 3 mars 2016 sur Hotels
Recommandé
pour Voyageurs d’affairespar un voyageur
Convenient location for my conference at Excel
Publié le 25 janv. 2016 sur ExpediaCanary Wharf is a rather nice and somewhat quiet area in London that took me about 30 minutes to get to Excel. The apartment was clean and comfortable with reliable Internet. There were a number of lightbulbs burned out in the apartment, but they were fixed the day after I informed the staff about them.
Not the most existing place to stay, but I really can't complain, it was exactly as advertised, and conveniently located for my week.
Recommandé
pour Tout le mondepar un voyageur de AK
Decent apartment in great location
Publié le 26 oct. 2015 sur ExpediaThe apartment is very clean, well secured and in a modernized location in London. The staff very friendly and helpful. Walking distance to two big supermarkets, restaurants and the DLR train station.
Recommandé
pour Tout le mondepar un voyageur
Clean and comfortable
Publié le 7 juill. 2015 sur ExpediaThis was a good choice for our family of 5. The facilities were clean and the train was 3 minutes walk from the apartment. There is also a grocery store within a 5 minute walk. We didn't see the staff while we were there except for the person who gave us the key. This is a good choice for people who don't need or want a lot of coddling.
