10/10 Excellent
Kellie
Travelled with family
Jan 2, 2026
The location is exceptional—adjacent to Fortnum & Mason in Piccadilly—with most major destinations within a short walking distance and multiple bus stops and Tube stations just a few blocks away. The staff were consistently courteous, professional, and highly responsive.
Because we were staying during Christmas week, I contacted the hotel in advance to ask for guidance, given that public transportation does not operate on Christmas Day in London and many restaurants are closed. The concierge promptly provided a well-organized Google Sheet with a comprehensive list of restaurants open on Christmas Day, along with attraction hours and suggested activities. This level of proactive support was particularly impressive.
Overall, I was very satisfied with the stay and would not hesitate to return in the future.
Kellie
Stayed 7 nights in Dec 2025





































