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The Lancaster Hotel

4.0 star property
4-star hotel near Hyde Park

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Superior Suite, Ensuite
Superior Twin Room, Ensuite
Daily buffet breakfast for a fee
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
36 Lancaster Gate, Bayswater, London, England, W2 3NP
  • Place, Kensington Gardens
    ‪2 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Paddington Central
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

7.0 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room, Ensuite

Superior Triple Room, Ensuite

Superior Triple Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite

Superior Suite, Ensuite

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

7.4 out of 10
Good
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

London

City center retreat .Within a 10-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Hyde Park. Marble Arch and Oxford Street are also within 2 miles (3 km).

What's nearby

  • Kensington Gardens - 2 min walk - 0.2 km
  • Hyde Park - 6 min walk - 0.5 km
  • Queensway - 9 min walk - 0.8 km
  • Paddington Central - 12 min walk - 1.1 km
  • Kensington Palace - 15 min walk - 1.3 km

Getting around

  • Lancaster Gate Underground Station - 6 min walk
  • London Paddington Station - 10 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tajrish Restaurant - ‬6 min walk
  • ‪Nipa - ‬8 min walk
  • ‪Italian Gardens Café - ‬6 min walk
  • ‪Bizzarro - ‬8 min walk

About this property

The Lancaster Hotel

4-star hotel near Hyde Park
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at The Lancaster Hotel.

This 4-star London hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Dining venue
The Lancaster Hotel offers 46 air-conditioned accommodations with bathrobes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,099 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.99 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Guards Hotel
Guards Hotel London
Hotel Guards
Hotel Guards London
Hotel London Guards
London Guards
London Guards Hotel
Guard Hotel London
Arbor Hyde Park Hotel
Arbor Hyde Park London
Arbor Hyde Park
Arbor Hyde Park Hotel London, England
Signature Townhouse Hyde Park Hotel London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Hotel Signature Townhouse Hyde Park London
London Signature Townhouse Hyde Park Hotel
Hotel Signature Townhouse Hyde Park
Arbor Hyde Park
London Guards Hotel
Signature Hyde Park London
Signature Hyde Park London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Signature Townhouse Hyde Park Hotel London

Frequently asked questions

How close is The Lancaster Hotel to the airport?

The Lancaster Hotel is 11.7 mi (59-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Lancaster Hotel?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at The Lancaster Hotel on May 31, 2026 start from CA $162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Lancaster Hotel have an airport shuttle?

Airport shuttle services are not available at The Lancaster Hotel.

Does The Lancaster Hotel offer free breakfast?

Free breakfast isn’t provided at The Lancaster Hotel, but buffet breakfast is offered for a fee of GBP 14.99 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at The Lancaster Hotel?

No, there is no casino at this hotel.

What time is check-in at The Lancaster Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at The Lancaster Hotel?

Free parking is not available at this hotel.

Does The Lancaster Hotel have a pool?

The Lancaster Hotel does not have a pool.

Does The Lancaster Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Lancaster Hotel have a spa?

There are no spa services available at this hotel.

How close is The Lancaster Hotel to downtown London?

The Lancaster Hotel is 2.3 mi away from London.

The Lancaster Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 273 out of 945 reviews
Rating 8 - Good. 369 out of 945 reviews
Rating 6 - Okay. 195 out of 945 reviews
Rating 4 - Poor. 62 out of 945 reviews
Rating 2 - Terrible. 46 out of 945 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Denise

Stayed 1 night in Feb 2026

4/10 Poor

Sadie

Travelled with group
Disliked: Cleanliness, amenities
One of the rooms had tiny jumping bugs in !! It was only for one night and they were in the bathroom so we sucked it up and stayed but I wouldn’t stay again and shower wouldn’t get hot
Stayed 1 night in Feb 2026

10/10 Excellent

shamaila

It was good and clean
Stayed 1 night in Feb 2026

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were absolutely awesome! The gentleman that was there at 4 am when we checked out went above and beyond what was expected! My husbands neck pillow fell off his suitcase in the elevator and this gentleman ran two blocks to catch us to return it!
Stayed 4 nights in Feb 2026

10/10 Excellent

Stuart

Stayed 1 night in Feb 2026

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I’ve stayed in in London
Stayed 5 nights in Feb 2026

6/10 Okay

Chris

Stayed 1 night in Feb 2026

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Clean room. Helpful staff
Stayed 2 nights in Feb 2026

8/10 Good

Christina

Business traveller
Liked: Cleanliness, property conditions & facilities
Check in was straight forward, location was good - close to the tube station, and Hyde park. It was a little tricky to find a nice looking restaurant within 10 mins walking distance, but that's personal taste. The hotel is located on a lovely tradition street which was nice, and the coffee machine in the lobby was a nice touch. Bed was comfortable, good sized bathroom and it was all clean too. The common area downstairs was ok, but some updating/modernization would be great, especially to the hall ways, a little bar or somewhere for cold drinks and snacks would be nice too. This would make it 4 star. Overall a nice stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 6 nights in Jan 2026

8/10 Good

Andrew

Stayed 2 nights in Feb 2026

10/10 Excellent

Muhammad Kabir

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff were extremely friendly and helpful. I'm looking forward to coming back again. This is definitely my new place to stay whenever I'm in London!
Stayed 2 nights in Feb 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were lovely they couldn’t do enough for you, room was ok, mattress on the big bed wasn’t great, pillows are very flat, 2 plug sockets were burnt out so couldn’t be used. Carpet was very dusty. Cups could be bigger for a tea or coffee & replenished daily. Apart from a few minor details that could be fixed we were happy with the location
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very good,very friendly.Room clean and bed comfortable. Only thing that let it down was the smoke alarm in the room,bright green light.I like a dark room when sleeping and the light is to bright.
Stayed 1 night in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean staff superb highly recommend
Stayed 4 nights in Jan 2026

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
Other than a small appliance (coffee maker) that needed replacement because it was not working properly, the room itself, location, staff and all around quality of the hotel was very good, reasonably priced for its value, and would be recommended for guests and visitors who want convenient access to Paddington Stn (and the very efficient and well-connected Elizabeth Line, and other lines/tube hubs of Paddington incl. LHR airport!) as well as lovely Kensington Gardens/Hyde Park. Overall recommended for mid-priced and good value stays in Central London.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luke

Stayed 4 nights in Jan 2026

10/10 Excellent

Mehvr

Travelled with family
Liked: Cleanliness, amenities
Amazing room, great breakfast. Amenities were good. Stayed for 6 days with my family and thoroughly enjoyed.
Stayed 6 nights in Jan 2026

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Staff were great, room was warm & clean- location is amazing for the cost. Only one star down as don't expect a 4 star hotel, but we will revisit.
Stayed 1 night in Jan 2026

8/10 Good

Hiromi

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The setting of the hotel is marvellous very well decorated, bedroom nice and the staff were terrific. Right next to hyde Park and easy bus ride into city. Will be going again
Stayed 4 nights in Jan 2026

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a great stay , room was fine , very quiet safe area near paddington and Hyde park , Queensway an bayswater tube just a little stroll away , what can I say lovely staff , plenty of selection at breakfast , slept well , very clean.
Stayed 2 nights in Jan 2026

6/10 Okay

mayra itzel

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Es hotel muy frío, no lo recomiendo para niños. El buffet del desayuno tiene pocas opciones El internet no llega a todas las áreas La primera noche tuvimos un problema con nuestra tarjeta de banco y nos dejaron entrar sin problema, El segundo día la energía eléctrica de la habitación falló y no había calefacción ni televisión ni nada… No es la habitación que está en la imagen … esperábamos una cama grande como la foto pero nos dieron dos camas como esta en la descripción
Stayed 3 nights in Dec 2025

2/10 Terrible

Abby

Stayed 2 nights in Dec 2025