Ratings based on 930 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Neil, Hotel Management
Dear Debbie,I am so sorry that you did not enjoy your stay with us. If you wish to share further details of this please do feel free to contact me as the vast majority of the feedback we receive is always of a positive nature.My kindest regards,Neil AndersonDeputy General Manager
by A traveller
Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by Dirk Crokaert, Hotel Management
Dear valued guest,Thank you for your positive rating and I hope we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager
by A traveller
January Break
Posted Jan. 21, 2024 on HotelsThis was an excellent stay at this lovely hotel where the staff really looked after me. I hope to return again
Comment from Hotel Management
Jan. 21, 2024 by Dirk Crokaert, Hotel Management
Dear valued guest,Thank you for taking the time to share your feedback. I was delighted that you enjoyed your stay with us and I hope that we get the chance to welcome you back again in the future.My best regards,Dirk CrokaertGeneral Manager
by A traveller
Hotel Montague was great
Posted Jan. 18, 2024 on HotelsEverything about the Montague was great! It’s a nicely refurbished older hotel in a great location. Staff was amazing - so service oriented in so many ways. Nice restaurant and bar, very comfortable sitting room (although we never found time to enjoy it!)
Comment from Hotel Management
Jan. 20, 2024 by Dirk Crokaert, Hotel Management
Dear Claire,Thanks you so much for your kind feedback. I was delighted that you enjoyed your stay with us and I hope that we get the chance to welcome you back again in the near future.My best regards,Dirk CrokaertGeneral Manager
by A traveller
Posted Jan. 17, 2024 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Dirk Crokaert, Hotel Management
Dear Sahra,Thank you for your positive rating and I hope we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by Dirk Crokaert, Hotel Management
Dear valued guest,Thank you for taking the time to share your rating following your recent stay with us. I was sorry that you were not completely satisfied with your stay with us.My kindest regards,Dirk CrokaertGeneral Manager
by A traveller
Posted Jan. 6, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Dirk Crokaert, Hotel Management
Dear Alison,Thank you for your positive rating and I hope that we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager
by A traveller
Posted Jan. 5, 2024 on Expedia
This hotel is absolutely wonderful - super comfortable beds, great bar, impeccable service - we stayed in a standard King and it was so comfortable - would go back for sure!
Comment from Hotel Management
Jan. 8, 2024 by Dirk Crokaert, Hotel Management
Dear Victoria,Thanks you for your feedback. I was delighted that you enjoyed your stay with us and I hope we get the chance to welcome you back again soon.My best regards,Dirk CrokaertGeneral Manager
by A traveller
Perfect Stay
Posted Jan. 1, 2024 on HotelsWe had a wonderful stay at this lovely hotel - 5 nights between Christmas and New Years. The hotel staff is wonderful- they are warm, welcoming and helpful (even mailing my husband’s forgotten hat back). Everything from our room, afternoon tea, late evening g in the bar and breakfast (husband loved kippers every day) were great. We will be back.
Comment from Hotel Management
Jan. 31, 2024 by Dirk Crokaert, Hotel Management
Dear Michelle,I was so happy that you and your husband enjoyed your festive stay with us. I have already passed on your kind feedback to the team here and I hope we get the chance to welcome you back again soon.My kindest regards and renewed thanks,Dirk CrokaertGeneral Manager
by A traveller
Posted Dec. 29, 2023 on Hotels
Comment from Hotel Management
Dec. 29, 2023 by Dirk Crokaert, Hotel Management
Dear Stephanie,Many thanks for your positive rating. I was delighted that you enjoyed your stay with us and I hope we get the chance to welcome you back again soon.My best regards,Dirk CrokaertGeneral Manager
