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City Hotel Derry

4.0 star property
4-star hotel perfect for exploring Londonderry

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Photo gallery for City Hotel Derry

Front of property
Lobby sitting area
Hypo-allergenic bedding, blackout drapes, bed sheets
Superior Room, 1 Double Bed | View from room
Indoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Place, Guildhall
    ‪3 min walk‬
  • Place, Millennium Forum
    ‪6 min walk‬
  • Place, Derry City Walls
    ‪9 min walk‬
  • Airport, Londonderry (LDY-City of Derry)
    ‪21 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout drapes, bed sheets

Family Room (Double & Single)

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout drapes, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Londonderry

Heart of Londonderry.With a stay at this Londonderry hotel, you'll be steps from Guildhall and a 5-minute walk from Peace Bridge. Derry Visitor and Convention Bureau and Old Northern Bank are also within half a mile (1 km).

What's nearby

  • Guildhall - 3 min walk - 0.3 km
  • Walled City - 3 min walk - 0.3 km
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.5 km
  • Millennium Forum - 6 min walk - 0.5 km
  • Derry City Walls - 9 min walk - 0.8 km

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪The Guildhall Taphouse - ‬2 min walk
  • ‪Hillbilly's Chicken - ‬2 min walk
  • ‪Paolos Pizzas - ‬4 min walk
  • ‪Browns In Town - ‬3 min walk
  • ‪Guild Cafe - ‬2 min walk

About this property

City Hotel Derry

4-star hotel perfect for exploring Londonderry
City Hotel Derry offers its guests a children's pool, an indoor pool, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square meters) and includes a conference center. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at City Hotel Derry. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3842 sq ft of conference space
  • 357 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

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The Maiden City Hotel
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.7 out of 5, Exceptional, 50 reviews
The price is CA $160
CA $193 total
includes taxes & fees
Jan 11 - Jan 12
The Maiden City Hotel

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 14 per day); discounts available
  • Secured self parking on site (GBP 14 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Secured self parking fee: GBP 14.00 per day
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Outside food is not permitted on the premises.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JENNIFER, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean but furnitures are old and beat up. The property really need serious renovation, the entrance was closed due to on-going construction. Phone charger and outlets need an upgrade or at least provide portable plug for new tech. accessories. The staff are fantastic and very helpful, I personally feel bad that they have to work under that kind of condition, and having minimum resources to accommodate guests' simple requests
Stayed 1 night in Oct 2025

2/10 Terrible

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After you book a hotel you should never receive notice that it’s under major construction on the morning of your arrival. This place is in need of major Reno but needs To shut down and not do it when guests are there
Stayed 1 night in Oct 2025

8/10 Good

Una

Liked: Cleanliness
While the accessible bedroom was very good; generally the hotel felt uncomfortable in its “renovating” state; staff were accommodating espec. Reception on Floor 1 there was a nice view of the River + Peace Bridge in Dining Room and there was a good enough selection at Breakfast; cost for 3 night stay did not reflect the inconvenience.
Stayed 3 nights in Sep 2025

10/10 Excellent

FAIQ, Rutherford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Travelled with family
Disliked: Staff & service, property conditions & facilities

Not the best

We were disappointed with our stay here. It's certainly not a 4 star hitel as advertised. I know there are renovations taking place but this has been months. We had to enter through basememt carpark. No stair option so no way into the hotel unless you take the lift. You had to wait ages for lifts. Room was very dark, lighting very poor which made it very hard to do make up. Sheets were stained. Blind rail was hanging off the window. Tv didnt work. Paint was falling of the ceiling into the swimming pool. Trying to get the attention of someone to be seated for breakfast was impossible. They kept walking by. We just sat ourselves in the end. Plates werent lifted between courses. Just wasnt a great experience. Plus side, location is excellent
Stayed 1 night in Oct 2025

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the location. Staff were great, friendly, efficient & professional. We are sure, once the revamp work is completed it will be excellent. However. We were very disappointed to learn on check in that parking for residents wad £14 per day. There was no notification of parking charges when booking via Expedia.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Charlotte

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

S K

Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Until this hotel is completely renovated I would not stay again. Room size and beautiful waterfront were great but furnishings were out of date Dinner was just ok Breakfast was of poor quality with limited choice especially for 15£
Stayed 1 night in Sep 2025

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction of the lobby was a bit annoying but that is to be expected.
Stayed 2 nights in Sep 2025

4/10 Poor

John Joe

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
service poor at lunch
Stayed 1 night in Sep 2025

6/10 Okay

S K

Travelled with family
Disliked: Property conditions & facilities

Poor quality at the moment

Booked three rooms for a family trip - shortly after receiving my confirmation I received a separate email from the hotel advising that the ongoing work at the hotel meant that they had a temporary reception, bar area etc on the first floor and that the only access to the hotel was via the underground car park. If I had known this before I would not have made the booking. The hotel refused to cancel the booking. The place is a mess due to the ongoing work - really not happy with the situation.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly inconvenienced

The lobby is under construction so no grand welcome. They are apologetic and service was good. The room has no phone to call the front desk so when we had a question about WiFi (connectivity was very poor) we had to go down to the makeshift lobby in person. The room is big, tiny bathroom. Overall 4 stars bc Not great, but good enough.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorna

Stayed 4 nights in Aug 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Disliked: Cleanliness, property conditions & facilities

Shabby appearance.

We stayed for three nights in the suite. Considering that this is advertised as a 4 star hotel. The room was grubby, furnished with mismatched/damaged furniture and had a generally shabby appearance.
Stayed 3 nights in Sep 2025

6/10 Okay

Shane

Liked: Staff & service
Disliked: Cleanliness, room comfort

This might have been a 4* 10 years ago

The hotel is under refurbishment and this is definitely needed. Rooms are very old, furniture has the wear and tear of 20+ yrs of use. Window wouldn't shut properly and could hear traffic at night, room www visibly dirty, condiments not replenished daily on a 3 night stay. Bed and pillows were not good, pool area needs total redoing. Would have raised a far bigger issue if we had been in the hotel much but luckily was a tourist trip. When I did raise at checkout was really noted just a "sorry that's a pity" Location is a positive
Stayed 3 nights in Sep 2025

2/10 Terrible

Arthur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being renovated which we didn’t know about until we arrived. We had to go through the basement car park to get to the reception desk. The room was shabby and very dated. Tea/coffee facilities consisted of one breakfast tea teabag, two green tea teabags , no coffee and no milk. Breakfast the following morning was very poor….. very little selection and shabby dining room. Overall our stay was dreadful.
Stayed 1 night in Aug 2025

8/10 Good

Des

Liked: Cleanliness
A little bit outdated, but they are renovating so that’s will make a huge difference in the early future
Stayed 2 nights in Aug 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is currently undergoing refurbishment but our experience was a good one. Staff were very helpful to store our bags before check-in. Our room 701 on the top floor was in good condition, spacious and quiet. The air-con was working, if a little noisy, and we had a great view over Derry. I’m sure when complete this will be an excellent hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Central.
Stayed 1 night in Aug 2025