Ratings based on 110 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice property and excellent service
Posted Feb. 6, 2024 on HotelsThe front desk staff spoke excellent English, which was a help for my poor Spanish skills! The hotel was clean and comfortable and our room had a nice view of the garden. The air conditioner was excellent! Parking was easy and safe. Breakfast had a good variety.
by A traveller
Posted Jan. 24, 2024 on Expedia
The shower had VERY low water pressure and at full hot it was just barely warm. Housekeeping did not clean our room after the first night and the front desk insisted it was our fault even though we left the “clean room” sign on the door. When we returned, someone had turned the sign around. The front desk said I needed a picture of the sign as we left it, so they refused to clean the room.
The pool water was dirty and algae was on the bottom and sides. There’s pre but I think this is enough to give you an idea of the hotel.
by A traveller
Posted Jan. 14, 2024 on Expedia
by A traveller
Posted Oct. 15, 2023 on Hotels
by A traveller
Posted Mar. 20, 2023 on Hotels
by A traveller
Posted Jan. 7, 2023 on Expedia
Everyone was extremely nice and very professional.
by A traveller
Posted Sep. 1, 2019 on Expedia
Seemed like one of the few modern Hotels in Los Andes area. Staff was great. Highly recommend.
Comment from Hotel Management
Sep. 2, 2019 by cecilia, Hotel Management
Thank you so much for sharing your experience with us!
by A traveller
Great hotel!
Posted Aug. 20, 2019 on HotelsI love this hotel! Very clean, comfortable rooms, nice common areas. The included breakfast has a good selection of foods; there is also an on-site restaurant and bar that are open until late. The front desk staff was extremely nice and friendly, and very helpful.
There is convenient and safe parking. We didn’t use the pool because it was winter but it looked nice and clean. The location is very convenient to the town center, with a lot of restaurants and bars within a short walk. I would definitely stay here again.
Comment from Hotel Management
Aug. 26, 2019 by cecilia, Hotel Management
Thank you very much for your comments! We hope to see you soon.
by A traveller
Good rest stop
Posted Jul. 29, 2019 on HotelsStaff is great, close to the main town. Walkable and safe, wish the pool was heated.
Comment from Hotel Management
Jul. 30, 2019 by cecilia, Hotel Management
Thank you so much for your comments! we really appreciate them.
by A traveller
Posted Jul. 23, 2019 on Expedia
Comment from Hotel Management
Jul. 28, 2019 by Cecilia, Hotel Management
GRACIAS! felices de que nos haya elegido para su estadía en Los Andes! Lo esperamos en otra oportunidad.
