Ratings based on 943 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Yuck
Posted Jan. 29, 2024 on HotelsVery dirty..... shady area...just uncomfortable overall
Comment from Hotel Management
Feb. 7, 2024 by Brand Experience Team, Hotel Management
Hi Michael,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
by A traveller
Posted Jan. 28, 2024 on Expedia
The bed sheets were not cleaned you can still see hair from other people that stayed. The towels had hair on them as well. I did not feel clean the whole time I was here. I regretted not bring my own sheets and my own towels. The area was also okay but it was in a not so okay area
Comment from Hotel Management
Feb. 7, 2024 by Brand Experience Team, Hotel Management
Hi Eric,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
by A traveller
Posted Jan. 14, 2024 on Expedia
My toilet was not flushing properly my bed spread had a stain on it my towels looked dirt floor had some gum stuck on it
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Customer Care Team, Hotel Management
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
by A traveller
Posted Jan. 7, 2024 on Expedia
Enjoyed the 7-11 close by
Comment from Hotel Management
Jan. 17, 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A traveller
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 4, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Dec. 23, 2023 on Hotels
Comment from Hotel Management
Dec. 30, 2023 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Dec. 20, 2023 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
