Ratings based on 1,042 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 15, 2024
Small
Comment from Hotel Management
Mar. 19, 2024 by C. Ruiz, Hotel Management
Dear Guest,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear you thoroughly enjoyed your time with us. Again, thank you for your kind words and patronage. It was such a pleasure having you stay with us.We hope to see you again soon,
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by C. Ruiz, Hotel Management
Dear Sarina, We are beyond grateful for the time you have taken to share your feedback with us. We pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,The LINE LA Team
by A traveller
Posted Feb. 3, 2024 on Expedia
The check in process was smooth and the associate, Kelly, who helped me was lovely. :)
Comment from Hotel Management
Feb. 3, 2024 by C. Ruiz, Hotel Management
Dear Jade,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear you thoroughly enjoyed your time with us. It is wonderful to hear that our team made a positive impression during your stay. We pride ourselves on enlightened customer service so it is always reassuring to hear our staff connections with our guest.Again, thank you for your kind words and patronage. It was such a pleasure having you stay with us.We hope to see you again soon,The LINE LA Team
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by C. Ruiz, Hotel Management
Dear NancyWe pride ourselves on an elevated level of guest service and strive to provide each guest with a fun, welcoming experience here at the LINE LA. It is a delight to learn we succeeded in meeting your expectations. We hope to see you again soon,
by A traveller
Posted Feb. 2, 2024 on Expedia
The area is convenient and closed to many restaurants, cafes and H mart is great. The pool water temperature is nice and warm. The restaurant by the pool is very nice. The view to the Hollywood hill is fantastic but interior of the room is kinda weird. The artwork on the wall and decorative items are strange. We don’t know what style it is. The bathroom has no fan ventilation. The noise from construction near by woke us up early.
Comment from Hotel Management
Feb. 3, 2024 by C. Ruiz, Hotel Management
Dear Warisa,Thank you for taking the opportunity to offer such glowing feedback from your recent stay. It is a great pleasure to hear you thoroughly enjoyed your time with us. We view all comments and feedback as an important opportunity for growth and improvement and we appreciate you bringing these issues to our attention. Again, thank you for your kind words and patronage. It was such a pleasure having you stay with us.We hope to see you again soon,The LINE LA Team
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Branden Williams, Assistant Front Office Manager., Hotel Management
Thank you for taking the time to rate us, Robert. We would love to hear about your stay and if there's anything that could've been better. We hope to welcome you back soon.
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by C. Ruiz, Hotel Management
Dear JinhoThank you so much for taking the time to leave us a 5 star rating - it's much appreciatedHope to see you again
by A traveller
Posted Jan. 29, 2024 on Hotels
went to a concert at the wiltern theater close walking distance from hotel. lots of food options for late night dinner
Comment from Hotel Management
Jan. 30, 2024 by C. Ruiz, Hotel Management
Dear Michael, We are beyond grateful for the time you have taken to share your feedback with us. We hope to see you again soon,The LINE LA Team
by A traveller from Goodyear
Posted Jan. 29, 2024 on Expedia
We had a great room facing north (Hollywood sign and observatory on full display). Rooms are small but nicely situated and appointed. Bed is firm, but that means no dipping into each other in middle or into other's impressions. Some furniture isn't practical, but we didn't spend too much time in the room. The hotel needs refurbishment as the furniture is beat up and the dingy carpet (should be replaced with some type of solid service and rugs). The hotel noise was quiet but it's located in the city so expect some city and traffic noise. We always use brown noise to help us sleep so weren't disturbed. The views, kind hotel staff, and convenient location to our kid's apartment ensures we'll be back!
Comment from Hotel Management
Jan. 30, 2024 by Branden Williams, Assistant Front Office Manager., Hotel Management
Thank you for sharing your feedback, Sunshine. We're thrilled to hear, you had a great experience, highlighting the north facing Hollywood Hills view, room aesthetics, friendly staff, and location. We understand your concerns regarding the furniture's condition, and we're very appreciative you brought this to our attention. We'll address these issues with our housekeeping department for immediate improvements. We're glad the brown noise helped you sleep despite the cities natural ambiance. Your feedback is greatly valued and we hope to have the pleasure of welcoming you back.
by A traveller
Posted Jan. 28, 2024 on Expedia
2nd time staying at the line! They’re excellent
Comment from Hotel Management
Jan. 28, 2024 by JP, Hotel Management
Hello Pebbles, Thank you for your stay and we're glad you enjoyed it, see you on next time.
