Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A 2 day saty in Loughborough
Publié le 25 févr. 2024 sur HotelsThis stay corrosponded with a 50th birthday we were invited to, and chose this accomodation as it was fairly close! We arrived, and no one answered the door, I then phoned, a very polite helpful gentleman let us in, and apologised profusely for not hearing the bell. I was upset at first, that my sister was on the ground floor, and I was on the top floor, but the gentleman carried up my case, I am 67 my sister 75! However both rooms were in very good condition extremely clean, and as I said to the gentleman on checkout, I was thrilled to be in a penthouse suite, but I find the stairs difficult now! The gentleman, sorry I dont know his name, again apologised for me being up the top, but I said it was fine, I also realised that I had stayed at this guest house before, it was at least 15 years ago! Ha! Ha! The only criticism I can say, I found the room chilly, there was a radiator, and also an added electric one, but I think it is possible the double glazing might need to be replaced, and in the shower room, the windows need a decorate. Apart from that great! The TV was a smart one, so I must admit it was a bit lost on me, but I managed to watch what I needed! Excellent couple of days. Thankyou
par un voyageur
Publié le 14 déc. 2023 sur Expedia
A warm and comfortable guest house, the staff were welcoming and helpful. A perfect place for my overnight stay in Loughborough.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Can do with new carpet
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Regency House , Gestion de l’hôtel
Dear Guest,Thank you for your review. We feel the score and feedback is unfair considering you were in a room which was refurbished only six months ago with a brand new hard wearing carpet and was decorated to a high spec. Thank you again for your feedback.
par un voyageur
Publié le 31 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Regency Team , Gestion de l’hôtel
Thank you so much for your positive feedback. We look forward to seeing you again soon!Regards,Regency Team
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Regency Team , Gestion de l’hôtel
Thank you so much for your positive feedback! We look forward to seeing you again soon. Regards,Regency Team
par un voyageur
Publié le 28 sept. 2023 sur Expedia
Lovely B&B. Would recommend as a place to stay.
Commentaires de Gestion de l’hôtel
29 sept. 2023 par Regency Team , Gestion de l’hôtel
Thank you so much for your positive feedback! We are glad you had a pleasant stay. We look forward to seeing you soon!
par un voyageur
Publié le 7 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2023 par Regency Team , Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Party layover!
Publié le 31 juill. 2023 sur HotelsGood location, good parking, comfortable bed and excellent cooked breakfast.
Commentaires de Gestion de l’hôtel
30 août 2023 par Regency Team , Gestion de l’hôtel
Thank you so much for your kind feedback. We look forward to seeing you again!
par un voyageur
Publié le 26 juill. 2023 sur Expedia
room large but very sparsely furnished. A chair to sit on, at least, would have been nice. No toiletries, just handwash from Tescos.
Shower OK but took me a while to work out how to adjust it
Commentaires de Gestion de l’hôtel
30 août 2023 par Regency Team , Gestion de l’hôtel
Dear Guest,thank you for your feedback. The room had recently been renovated and this was an oversight. We have taken your feedback onboard.We look forward to seeing you again.
par un voyageur
Publié le 10 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2023 par Regency Team , Gestion de l’hôtel
Thank you for your positive score. We look forward to seeing you again!
