Ratings based on 103 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 13, 2024 on Hotels
Great hotel but restaurant closes at 5, only bad thing. But that being said there is loads of good restaurants within walking distance. The car park is a bit of a walk though, minimum 5 mins
5 out of 5
by A traveller

Posted Feb. 8, 2024 on Expedia
The mason arms is a great hotel. I stay in alot of hotel's due to work and this is one of the better ones. Being a non chain the room's are stylish and characterful at the same time. I had an old fire place in my room! Nespresso coffee machine! Excellent shower, very powerful, could have stayed in there for hours. A minor negative, no onsite parking, however a few council car parks within a 5min walk and hotel can issue free parking. If you have a lot of luggage you could drive to front of hotel, off load and then park up I guess. A slightly bigger negative, the bar and restaurant closed at 5pm (a little strange for a hotel), but Louth has loads of great bars and restaurants so enjoyed a stroll around in the evening. Also breakfast doesn't start till 8, so not great if you need to be gone prior to. 7 would be a better time to start. Still wouldn't put me off staying again!
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 8, 2024 on Hotels
4 out of 5
by A traveller

This is not a bad review ,,, but

Posted Dec. 4, 2023 on Hotels
First, the staff were all very helpful and pleasant. The place was clean. The bed was comfortable. You must understand this place was built over 120 years ago - it still has some of that charm, and the rest seems to have been updated piecemeal, as the need has arisen. So far, so as expected. But the restaurant hours are a little bizarre - they basically don't serve evening meals. OK, there are plenty of places in Louth, I suppose - weather permitting. But watch out for the shower tap that comes off in your hand, or the broken flush on the toilet. I guess you could say the place is packed with eccentric charm, but you know what? I may even risk another stay!
2 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 3, 2023 on Expedia
2 out of 5
by A traveller

No car park on site

Posted Dec. 1, 2023 on Hotels
No car park on site * I think it’s really important to be transparent about the amenities of a hotel within the listing to advise the person that is booking what is available. As a solo female business travelling , I choose hotels with car parks , however this hotel do not have a car park. They let you use a council which is around a 5 min walk away across town. For me personally ,To feel safe I always book to have a car park so I don’t have to find my way in the dark alone once I have arrived. Jess on reception was lovely and walked back with me from the car park but it’s just my one non negotiable. I did discuss this with the hotel and they said it’s hotels.com that have caused this due to not being able to state that it’s not on site. I think morally it should be removed from the page to help others.
4 out of 5
by A traveller

Posted Nov. 27, 2023 on Expedia
Our room was spotless, the bedding and towels were very good. The bed was very comfortable and our room was quiet. The Masons Arms is convenient for the town centre and parking. The only negative point was that we could not have breakfast earlier than 8am.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 20, 2023 on Expedia
4 out of 5
by A traveller

Posted Nov. 19, 2023 on Expedia
Staff very welcoming and helpful. A very friendly reception