Note fondée sur 685 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Awful Experience - Will Never Return
Publié le 9 mars 2024 sur HotelsThe only good thing about this hotel is that kids can enjoy a dirty pool and pretty cool waterslide. Below are a few of the reasons I will never ever be back.
The hot tub doesn't work - speaking with seasoned travelers to the area, it is always broken. This is ridiculous, because it's the only way to get away from the kids and have a moment alone with other adults.
There is no ventilation in the pool area - none. Since there wasn't a working hot tub, I had to sit there and listen to the screams in a melting hot room with no air circulation whatsoever. After about 2 hours my 4 kids and I were all coughing so hard and couldn't breathe that we had to go back to the room. It was one of the worst experiences of my life. I don't know what we were inhaling, but I'm coughing twice as hard today. Very concerning and dangerous.
There are no towels. None. You have to ask for them and the front desk gives you attitude.
There are no pillows for the pull out "sleeper" couch - not just in the room, apparently they don't exist. You're on your own.
The pull out sleeper was disgusting. Ratty, torn us and stained. Luckily 10 year old children were sleeping on it and didn't care. I would never have laid on it. Absolutely atrocious.
Management sent a threatening text to me around 10pm about quiet time and that if we didn't obey the rules, we could be kicked out...what? Nah...I paid way too much money to get threatened. Not that it helped, because people were raging all night to either side.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Chupprie Jenkins, Front Office Manager , Gestion de l’hôtel
Hi Kyle, Thank you for your feedback, I sincerely apologize for the delay of our response and your overall experience at our hotel. We would love the chance to speak with you regarding your stay. Reviews like these help us know where we can improve. We are currently working on remodeling the pool area with your comments in mind, and implementing new procedures to enhance guest satisfaction.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2024 par Comfort Suites Loveland , Gestion de l’hôtel
Thank you for the GREAT rating!
par un voyageur
Publié le 5 mars 2024 sur Expedia
We came for the swimming pool and the kids loved it !
Commentaires de Gestion de l’hôtel
3 mai 2024 par Chupprie Jenkins, Front Office Manager , Gestion de l’hôtel
Hi Sandy, We are thrilled to hear that you enjoyed your stay with us and hope to see you again in the future. Safe travels!
par un voyageur
Publié le 3 mars 2024 sur Expedia
The rooms are huge!
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2024 par Comfort Suites Loveland , Gestion de l’hôtel
Thank you for your GREAT rating!
par un voyageur
My Loveland Go To
Publié le 28 févr. 2024 sur HotelsClean, roomy and comfortable room. Facilities were spotless. Good breakfast.
par un voyageur de Parker
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2024 par Comfort Suites Loveland , Gestion de l’hôtel
Hi Christopher, Thank you for your rating. We apologize that we did not meet your expectations. If you would like to discuss the details of your stay, please feel free to contact hotel management.
par un voyageur de BRIGHTON
Publié le 17 févr. 2024 sur Expedia
My twelve-year-old loved the pool with slide and we enjoyed the hot tub in the snow! Beds were comfy. Would have liked to have better coffee. We had a great stay overall.
par un voyageur
Family Friendly Hotel
Publié le 15 févr. 2024 sur HotelsThis was a great family option. My kids loved the water slide and everything was clean and comfortable. The hotel can be quite loud and you can hear almost everything if you're sensitive to that.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Comfortable, clean, convenient location.
